HOTEL LiVEMAX Toyama Reviews

Response from Property: 非常感謝您選擇入住我們酒店。雖然設施稍顯陳舊，可能給您帶來了一些不便，但看到您對衞生和服務表示滿意，我們感到非常欣慰。我們始終相信，用心的維護和温暖的服務可以彌補硬件的不足。為了不辜負您的好評，今後我們會更加註重細節的清掃，努力打造一個乾淨、温馨、舒適的居住環境。期待在不久的將來，能再次為您服務。

Response from Property: It would be unthinkable not to give it to you after check-in. Since check-in is at 3 PM, it will definitely be after that time. We haven't even finished preparing for check-in this morning. I had to reluctantly decline your expectations and wishes. Senior Front Desk Staff, Masatatsu Takagi (Manager)

Response from Property: We are deeply sorry that your anticipated trip to Toyama was overshadowed by the confusion and stress you experienced during your check-in. We sincerely apologize for this. You arrived with high hopes, but the front desk staff provided an extremely rude and inappropriate explanation, leaving you speechless and disappointed. We feel extremely guilty about this. Regarding the room layout issue, we should have provided you with a full and convincing explanation, rather than responding so hastily. We feel heavy-hearted and deeply responsible that you silently endured this throughout your stay to avoid conflict. We will take this opportunity to re-examine the essence of our service. To ensure you can truly feel at ease and comfortable on your next visit to Toyama, we will do our utmost to strengthen staff training and improve our services.

Response from Property: Thank you very much for staying with us this time.We appreciate your specific feedback regarding the spaciousness of the room and the ease of access.We apologize for the inconvenience caused regarding luggage storage after checkout. Unfortunately, we are currently unable to accommodate this service. We thank you for sharing this valuable information, which will help us raise awareness among other guests.We will strive to provide a more comfortable stay by incorporating your feedback. We sincerely look forward to welcoming you back.

Response from Property: この度はご宿泊いただき、誠にありがとうございます。**「本当に素敵」「最高」**という最高の褒め言葉をいただき、スタッフ一同大変感激しております。当ホテル自慢の立地（富山駅や観光スポットへの近さ）が、お客様のご滞在のお役に立てたのであれば幸いです。ぜひまた富山にお越しの際は、当ホテルへお立ち寄りください。またのお越しを心よりお待ちしております。

Response from Property: Thank you very much for using Hotel Livemax Toyama. We also thank you for posting a review. We can only store your luggage before check-in. All of our staff will do their best to ensure that our customers are as satisfied as possible. We look forward to seeing you again. Thank you for your continued support. Hotel Livemax Toyama Accommodation Department

Response from Property: この度はホテルリブマックス富山をご利用頂き誠にありがとうございます。また、クチコミをご投稿頂きありがとうございます。よりお客様に満足して頂けるよう、スタッフ一同尽力して参ります。またのご利用を心よりお待ちしております。今後ともよろしくお願いいたします。ホテルリブマックス富山　宿泊課

Response from Property: Thank you very much for staying with us this time.We are delighted to hear that you were satisfied with our hotel facilities.However, we sincerely apologize for any inconvenience caused by the route from the station to the hotel, as well as for any trouble you experienced regarding the use of our laundry service. We take your valuable feedback seriously and will use it to improve our services in the future.We will strive to ensure a more comfortable stay for you on your next visit and sincerely look forward to welcoming you again.

Response from Property: この度はご宿泊いただき、誠にありがとうございました。コスパの良さや清潔感、そして周辺観光への利便性にご満足いただけたようで、大変嬉しく存じます。これからも「手軽に、心地よく」お過ごしいただけるホテルを目指して参ります。 また富山へお越しの際は、ぜひ当ホテルをご利用ください。

Response from Property: この度は当ホテルにご宿泊頂きまして、誠にありがとうございます。頂きました貴重なご意見は今後の改善点として、検討させて頂きます。また機会がございましたら、ご宿泊をスタッフ一同心よりお待ちしております

Response from Property: この度はホテルリブマックス富山をご利用頂き誠にありがとうございます。また、クチコミをご投稿頂きありがとうございます。よりお客様に満足して頂けるよう、スタッフ一同尽力して参ります。またのご利用を心よりお待ちしております。今後ともよろしくお願いいたします。ホテルリブマックス富山　宿泊課