Nishimuraya Honkan

Nishimuraya Honkan Reviews

Nishimuraya Honkan

469 Kinosakicho Yushima, Toyooka City, Hyogo Prefecture, 669-6101, JapanView Hotel Details
Nishimuraya Honkan
Nishimuraya HonkanNishimuraya HonkanNishimuraya Honkan
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Nishimuraya Honkan Guest Reviews

4.7/5
Amazing
51 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(51)
Positive reviews(36)
Reviews with photos/video(9)
Friendly staff(6)
Negative reviews(4)
Anonymous User
Japanese Style Room with 10+6 tatami Mats
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 2, 2024
must try in life. The staff are super friendly and warm. Garden view is very well designed. In the early morning you can hear birds singing. The hotel has two in-house onsens which are way better than other public onsens in the town in my opinion.
Guest User
Japanese-Style Superior Room with Open-Air Bath
Stayed in Aug 2024
Couples
16 review
4.6/5
Great
Posted on Sep 14, 2024
The old Japanese hotel has a beautiful courtyard and warm service. Dinner was kaiseki cuisine eaten in the house, one dish after another, and it took two hours to eat. The private soup in the yard can be soaked at any time.
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Janice
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 19, 2024
A very good stay experience! The room is larger than the average hot spring hotel. It is very comfortable for three people to stay. It feels very good to eat in the restaurant in the room! Dinner and breakfast are all served with fresh seasonal ingredients, ingenious cooking and exquisite presentation. They are absolutely delicious and delicious! Highly recommended!
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Nuonuokafei
Standard Japanese Style Room
Stayed in Aug 2023
Solo travellers
162 review
4.2/5
Very Good
Posted on Sep 13, 2023
This is a century-old store. A few minutes' taxi ride away from Kinosaki Onsen Station. Next to it on the narrow road is another old store, Mikiya, with a thoughtful welcome. As soon as you enter the hotel, you can see that everything is exquisitely tidy and well maintained. My Japanese style The room on the second floor is not big and the facilities are excellent. You can see the courtyard on the first floor. It is estimated that the humidity will be higher. There is an exchange of hot springs. The large pool is not as clean as the private hot springs, but the hot springs have a strong smell of disinfectant water. Many European and American guests in this hotel can see half flowers in the hot springs. The European and American girl with a big snake on the back of her arm had a bad dinner experience in the room. She was very tired. The pace of the food was served. The quality of the dishes was not up to par with the same 4,000 people in Hoshino Kai. The cuisine is designed to have a luxurious feel. The Fufu series also has disadvantages in the room. After eating the roast beef, there was a big smell in the room. The lady who served the dish was very tired carrying heavy tableware. The food was served in the breakfast hall at a good pace. Many of the seasonings for both meals were Japanese-style sweet and salty, which was too sweet. The service is relatively basic. The reception at the door is very warm. There is a Toyota delivery service. The tea bar is not as rich as Ginsui Village and does not change according to time. The house here has almost no soundproofing. The exhaust fan and air conditioner are loud. You need to prepare earplugs to block the light. It is warmer than the average Japanese style. The hotel is good. I have experienced many hotels during this trip. The renovated Jiayun under Kyoritsu has the best impression. The food is good and the water is smooth. One hotel and two meals only cost more than 1,000. One person has experienced Shuzenji Arai and this hotel with a long history. I will not want to book again in the future. But Inatori Ginsuiso booked it again this time
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6/7
Response from Property: Thank you for sharing your stay experience at our Nishimuraya Main Building. We appreciate your detailed feedback and apologize for any areas where we did not meet your expectations. We are sorry that you are not satisfied with the dishes and service process at dinner and breakfast. We will communicate with the relevant departments to improve the quality of our dishes and service efficiency. Your comments about room soundproofing and facilities as well as matcha are also taken seriously by us and we will consider improvements to ensure a more pleasant stay for future guests. Thank you for your attention and suggestions, your opinions are very important to us. We sincerely look forward to the opportunity to provide you with a more pleasant stay experience. Thanks again for your feedback and wish you a happy life.
DonaldDong
Japanese Style Room with 10+6 tatami Mats
Stayed in Jul 2023
Other
8 review
5.0/5
Outstanding
Posted on Aug 5, 2023
The hotel will send you an email a few days in advance to confirm some matters, such as when to arrive, whether to arrange pick-up, breakfast and dinner arrangements, etc. The hotel is quiet and beautiful, and the service is very good. There is hot spring soup in the hotel, so you don't have to go out to the so-called seven public hot spring baths. The hotel's hot spring has two pools, one indoor and one outdoor. You don't need to bring anything. The toiletries inside are Pola. Just put on the Japanese yukata and take the key to the door. It is much simpler and more convenient than bringing towels when going out. Besides, on such a hot day, 35-37 degrees, won't it be too hot to go out? There are too many people in the public hot springs, so there is nothing good about it. I booked half board including breakfast and dinner. There are two kinds of breakfast, Japanese style and Western style, at 9 o'clock at the latest, and it is ready when I go, and I am too full. I ate dinner in my own room, served one by one, the chef selected the ingredients every day, exquisite and delicious, and I was too full, haha. Needless to say, the service is top-notch. There are free drinks in the hotel refrigerator, water, juice, sports drinks, sparkling water, beer, and coffee, milk, and fresh juices on the first floor for free. The hotel also rents bicycles for free, just make a reservation. After riding for about 5 kilometers, you will reach the seaside in the north. There is also a small aquarium, which is probably a national park. Otherwise, leave it to you to see for yourself.
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6/9
Response from Property: Thank you for your wonderful review! We are very glad that you are impressed by our services and facilities and are satisfied with our hot springs and meals. We also thank you for your recognition of our service team. We have always been committed to providing guests with a comfortable and convenient stay experience, and your satisfaction is our greatest motivation. We look forward to serving you again and wish you a happy life!
Guest User
Japanese Style Room with 10+6 tatami Mats
Stayed in Jun 2023
Travel with friends
39 review
5.0/5
Outstanding
Posted on Jul 24, 2023
The room is big enough and the service is very good. However, I am not used to having dinner in the room. The meal time is relatively long. It is really slow to serve each dish. Maybe this is a characteristic of this family. In short, we are used to our fast pace. , This is really a slow life! In addition, it is really expensive, and the room rate is really not cheap.
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Response from Property: Thank you for choosing our hotel and providing valuable feedback. We attach great importance to every customer's evaluation, which allows us to better understand your needs and expectations and continuously improve the quality of service. We also understand your price concerns. In order to better serve our guests, we will consider continuously optimizing the hotel's price policy and carefully review our services to help guests stay more comfortably. Sincerely look forward to providing you with a more pleasant accommodation experience again in the future.
Dagongxiaozhuhuhu
Japanese Style Room with 10+6 tatami Mats
Stayed in Jun 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jul 16, 2023
It's so beautiful! It's perfect, the dinner and breakfast are excellent, delicious, and the service is so super good, they will provide you with a choice of yukata and take pictures, and I will come again next time!
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Response from Property: Thank you very much for your compliments and love! We are glad that you are satisfied with the food and service. We sincerely welcome you to visit us again! We look forward to providing you with the same satisfactory service next time.
Zhaoyin。
Standard Japanese Style Room
Stayed in May 2023
Family
17 review
5.0/5
Outstanding
Posted on Jul 2, 2023
A very good store, the second stay, very satisfied.
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6/12
Response from Property: Thank you for choosing to stay with us again and sharing your satisfactory experience! We are very happy to know that you are satisfied with our service. We look forward to your next visit and let us continue to provide you with excellent service.
Guest User
Standard Japanese Style Room
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Very satisfied, except a little expensive. 😂
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B8077QZmagalic
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 1, 2024
It’s a beautiful historical hotel. The traditional rooms are very large and offer views of the Japanese garden that is exquisite. The bathroom with the open air bath was stunning. I could have spent my entire day soaking in the wooden bath. The cuisine served in the room is to die for. The private bath in their sister hotel was very luxurious. The only detail I would change is to get rid of the ugly plastic shoes that you have to wear inside the hotel. Everything is so luxurious that plastic shoes do not belong to such a stunning place!
Response from Property: Thank you very much for staying at Nishimuraya Honkan in Kinosaki Onsen. We are delighted to hear your compliments about our historic building and Japanese garden. We sincerely appreciate that you enjoyed the unique atmosphere of our facility. We are also glad that you liked the spa at our sister hotel. Your valuable feedback regarding the slippers provided in the facility will be taken into consideration. We look forward to welcoming you again in the future.
Meander30665273938
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 26, 2025
We stayed 2 wonderful nights in the Nishimuraya Honkan. We arrived by car and drove in, from that point the staff took over, unloading our cases, and then taking our car away until we were ready to leave. The staff are all very welcoming and friendly, check in was efficient, with full explanations of the facilities of the hotel and the Onsens of the town. The room was a typical and very stylish ryokan room looking out onto an absolutely beautiful garden. Although many other rooms are nearby you are not overlooked because of the clever layout of the garden. The minibar is stocked with a variety of non-alcoholic drinks and beer and all are complimentary and refilled during your stay. The lounge also has complimentary tea, coffee and soft drinks available at all times. The hotel has 3 onsens of its own and you have complimentary access to all the town’s public onsens for the duration of your stay. The hotel is located at one end of the town but it’s a pretty and very easy walk through the town, especially in the evening when the day crowds have gone and all the hotel residents are walking about in yukata. The hotel provides yukata for you to use during your stay, and walking from onsen to onsen and around the town in it was one of the highlights of our holiday. For breakfast there’s a western or Japanese option. For dinner it’s a traditional Japanese kaiseki meal and they did me a vegetarian version which was delicious. The futon beds were really comfortable too. All in all a wonderful stay which couldn’t be faulted.
Mobile66221862110
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 22, 2025
I thought we'd been to some nice ryokan but Nishimuraya Honkan brought it to another level. The building was recently renovated in summer 2024 so the interior is refreshed but still has a nice old school feel. There is a lot of staff and a number of them speak English. We had a tatami-only room which was quite large and a very large bathroom. The bathtub was constantly running hot water and it was so nice bathing and watching the snow fall. The meals were excellent, flavors not too strong and a great variety of high quality ingredients, fortunate enough to visit during Matsuba crab season and it didn't disappoint. The okami came by our room to say hello at dinner and she is very personable and was always around the guest areas. Location is super easy to walk around town. They provide rain boots for messy weather which was really convenient. The futon setup was very comfortable, however the manufacturer Maruhachi (maruhati) does not deliver outside of Japan. They offer full-service car park. The onsen aren't super fancy but the baths are nice and hot. We didn't visit the other onsens in town cause I'm guessing they'd be crowded. There are a gazillion stairways and winding hallways, can take some time to navigate. I think they're like that to confuse intruders haha. Nice and peaceful at night, slept well but our neighbors were very chatty people and we could hear thru the walls. The Guerlain bathroom amenities are a little strong-smelling for my taste. Overall a very good and enjoyable stay that will be memorable for a while.
Guest User
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Nov 7, 2024
Lovely ryokan located within walking distance to most of the onsens in town. It’s located near the rope way/cable car station that takes you to the top of the mountain and all the shops in town. The hotel itself is lovely with a small indoor and outdoor onsen. Lovely evening Kaiseki meals services in your room. They have English speaking staff and a very responsive concierge service. When I realise I was arriving too early to take the town’s complimentary shuttle service, they immediately sent a car to pick us up from the train station. This is within less than five minutes of informing them by email! Highly recommended. PS, if you have bad knees and can’t get up from the floor easily, go to their sister establishment up the street. This is a traditional ryokan where you eat seated on the floor and the room gets converted into a bedroom. Super consumable futons and bedding but getting up can be an issue for those with less nimble knees.
Guest User
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 3, 2024
If you are looking for a truly first class experience, this is the place. Quiet, beautiful, attentive staff and a hotel steeped in tradition, you can't match this place for a Japanese ryokan onsen experience.
elusivemonty
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 10, 2024
Is this the best ryokan I have ever stayed in - the answer is yes. Service exceptional, food amazing, building beautiful, garden serene and rooms perfect. Location is very convenient for everything in Kinsosaki. The complimentary beer in the room fridge is typical of this establishment's attitude.
Response from Property: Thank you for staying at our ryokan and for your kind review! We are glad to hear you had a relaxing and serene stay! We hope to be welcoming you back to Kinosaki Onsen in the future!