Maré Resort

Centrally located in Trani near the marina and pedestrian streets, the accommodation offers easy access to amenities and attractions. The staff is exceptionally kind, courteous, professional, and speaks English, offering bicycles.

We had a superior room with large bathroom and dressing area. Very smart, comfortable and well equipped with fresh water daily. As others have said, the low window was a bit odd but it was nice to lie in bed and look out at the harbour. A great location, walkable from the station with plenty of restaurants nearby. My biggest gripe was with breakfast, served on the rather windy roof terrace, so not that comfortable. Although there appeared to be plenty of choice, things like yoghurt were not replenished once they'd all gone, and a lot of the options were sweet. The breakfast staff were surly (though the reception staff were charming and helpful and the cleaning staff polite).

Fantastic building and location but hugely disappointing hotel. Despite so much potential, it the dark and gloom throughout was matched by the atmosphere and attitude of staff. We were even reprimanded for opening blinds in the corridor leading to our room to let some sunlight in so we could safely traverse the multiple tiled steps. Our junior suite (216 euros) had no view of the street or city, as promised, but a blank wall. There was a kettle but no tea or coffee and no drinking glasses, just cheap disposable plastic beakers. Worse was the lack of WiFi. First the wind was blamed, but then other staff (probably being too honest) confirmed there had never been a connection in that part of the building. Despite knowing this, the hotel continues to advertise Free Wifi in all rooms. Breakfast, held on the terrace despite a cold wind blowing (staff wore black leather gloves to try and keep warm), was uninspiring for a prestigious hotel. When we sought to sit in the sun we were told that wasn’t allowed and were forced to sit, freezing, in the shade. All these shortcomings, and the prevailing culture, could be improved by good management.