B&B Hotel Trapani Crystal

B&B Hotel Trapani Crystal Reviews

B&B Hotel Trapani Crystal

Piazza Umberto I, Trapani, Sicily, 91100, ItalyView Hotel Details
B&B Hotel Trapani Crystal
B&B Hotel Trapani CrystalB&B Hotel Trapani CrystalB&B Hotel Trapani Crystal
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Guest Reviews of B&B Hotel Trapani Crystal

8.4/10
Very Good
53 review
Verified reviews
Location8.5
Amenities8.4
Service8.3
Cleanliness8.5
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All reviews(53)
Positive reviews(41)
Reviews with photos/video(3)
Negative reviews(5)
Guest User
Double Room
Stayed in Dec 2023
Business travellers
1 review
9.0/10
Great
Posted on Jan 23, 2024
very good to stay
Anonymous User
Double Room
Stayed in Jul 2024
Couples
1 review
10.0/10
Outstanding
Posted on Sep 12, 2024
Very nice hotel. Close to the beach and the old town. Discount on sunbeds on the beach.
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Guest User
Double Room
Stayed in Mar 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 7, 2025
Ottima pulizia e accoglienza alla reception con ottime indicazioni dove andare a cenare la sera.Ottima colazione tutto fresco,unica pecca se si può considerare al buffet mancanza di cucchiaini che uscivano a 2/3 pezzi .
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Guest User
Double Room
Stayed in May 2024
Couples
3 review
8.0/10
Very Good
Posted on Jun 28, 2024
Bien mais pas compris pourquoi nous n’avions pas une serviette chacun de bain
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Anna
Double Room
Stayed in Jun 2024
Family
4 review
10.0/10
Outstanding
Posted on Jul 19, 2024
Muy bien ubicado cerca de la playa
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shihwei
Suite
Stayed in Apr 2024
Travel with friends
15 review
10.0/10
Outstanding
Posted on Jul 5, 2024
早餐不錯，房間乾淨衞生，不錯
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Guest User
Stayed in Apr 2025
Travel with friends
8.0/10
Very Good
Posted on May 6, 2025
Nice hotel near the city center. Clean room, tasty breakfast and helpful receptionist. I recommend it. I would come back again. :-)
Guest User
Stayed in Apr 2025
Family
10.0/10
Outstanding
Posted on May 5, 2025
We really enjoyed our stay in this hotel right in the center of the city. Rooms are big, friendly, helpful staff. Every thing was perfect
Guest User
Stayed in Mar 2025
Couples
10.0/10
Outstanding
Posted on Apr 25, 2025
Great place to be in Trapani, easy walk to the centre with all the facility around. Excellent breakfast, helpful staff, clean and comfortable. Could have done with clean windows and with a hand shower to rinse. Definitely a place to go back
Jennifer L
Stayed in Mar 2025
Other
10.0/10
Outstanding
Posted on Apr 16, 2025
We stayed in a LOT of places in Sicily,and this property definitely had everything you could need. One of our favourite hotels from our whole trip. Lots of space,great layout, great shower, and not to mention the delicious breadkfast!
Dmakaseeva
Stayed in Mar 2025
Other
4.0/10
Posted on Apr 11, 2025
There are barely any clothing shops nearby wich isn't the hotels fault but also doesn't make it a desirable stay. Noo pool, no gym no sauna, sure a bath and big showers are nice but I'd rather have a pool to cool down in than a shower. Would recommend putting nets on the windows, so you can sleep with an open window and don't have to get bitten by 400 mosquitos And breakfast is disappointing The applejuice was good though
Response from Property: Dear Mrs. Dmakaseeva, Thank you for sharing your review. We take all guest feedback seriously to continuously improve our offerings. We regret that the proximity to clothing stores did not meet your expectations. We understand that location can be an important factor when choosing accommodation, although it is not directly within our control. Regarding the services you mentioned, such as a swimming pool, gym, and sauna, we would like to clarify that our property has never included these amenities among its facilities. We are sorry that this lack made your stay less desirable. We do, however, take note of your desire for a swimming pool for future improvements, although it is not currently planned. We are sorry that the breakfast did not meet your expectations, with the exception of the apple juice which you enjoyed. Your feedback is valuable and we will use it to review and improve the quality and variety of our breakfast offering. We hope that in the future, should you decide to stay in our area again, you can find a property that fully meets all your needs. We always advise carefully checking the services offered during the booking process to ensure they align with your preferences. Best Regards Salvatore Biondo - Hotel Manager
PhoebeNJ
Stayed in Jun 2024
Travel with friends
8.0/10
Very Good
Posted on Jul 6, 2024
This was part of a bus tour of Sicily. The room and the bathroom is spacious and clean. The front desk was very helpful and I could even get meals from the vending machine at reception. The hotel is not particularly close to anything so it was good that when I became unwell I was able to still get food without leaving the hotel. The room was also quite large so it never became claustrophobic.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
Peter C
Stayed in Sep 2024
Couples
6.0/10
Posted on Oct 15, 2024
Good central location but breakfast was ordinary with limited choices. Great sleep comfort with extra pillows willingly provided. The Shower in the bathroom was one of the smallest we encountered on our travels but was manageable. Room entry was by pin code which is a interesting concept. Refrigerated snacks provided for purchase near reception where there is also a microwave.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Daniele Lago - Hotel Manager
trudytheconjurer
Stayed in Jun 2024
Other
10.0/10
Outstanding
Posted on Jul 13, 2024
Quick break. We make our frequent trips to Trapani and always make sure to book BB Crystal, good value.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager
selestine333
Stayed in May 2024
Other
10.0/10
Outstanding
Posted on Jun 24, 2024
Super mega big bed, simply divine. Big room, there was a refrigerator. Downstairs in the lobby of the hotel you can buy some snacks, also warm ones, which you can heat right there in the microwave oven. The reception staff was very responsive, I came to find it, I wanted to put my bags, but she offered to give me another room, because mine wasn't ready yet. I was so happy because I was tired. The hotel is next to the station. The room was quiet, but I could barely hear the neighbors shouting because they were cursing very loudly. I had also ordered a taxi to the airport, which was organized by the hotel, and a nice smelling taxi arrived.
Response from Property: Dear Selestine, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Salvatore Biondo - Hotel Manager