Sheraton Tucson Hotel & Suites

My son and I checked out within hours after our arrival because we just could not sleep in this hotel. The curtains had what looked like blood stains, one of the beds was dirty. Signs for vending and ice were not accurate and we could not find the actual ice machine. My son and I stepped in dog pee in the hallway . The hotel felt dirty and even though we checked out just hours after arriving they charged me the full price of the hotel. This hotel overall was very unpleasant. Although the restaurant was open we waited 15 minutes and no one attended to us and we could not find anyone in the restaurant to assist us. Horrible experience.

Breakfast included was listed, but there was no breakfast available. They switched it to a full restaurant. Not what I wanted or was promised. Shower has on top of the ceiling so you could not take a shower w/o washing your hair. Not practical. No smart TV or movies for rent - for long evenings not practical and stuck in 20th century.

Pierre checked me in room 220 finally found my room walk in and the bed looks like it was being slept in the bathroom room door is closed I don't even know if there is someone in the room I start to panic and call out is anyone here no answer so I go to the phone and call the desk he says oh sorry I'll send someone up? I wait about 20 minutes finally I leave go back down to the lobby and theres a at the desk I let her know who I am and she says oh yeah he just got there and said you weren't there? I ask her I'm not getting that same room right? She says No what happened was the guest didn't like the room so they asked to be moved and housekeeping was asked if the room was good and whoever housekeeping is? Said the room was clean. My question is why did the first guest ask to be moved from that room in the first place ? So she finally gives me another room 2 more levels up poor management poor housekeeping and the lady at the desk needs to get her hospitality in check.