razvanr113
June 28, 2024
NEVER 5 stars! The only positive thing is the helpfulness and kindness of the staff (Mrs. Olimpia for example) The room received was with an absolutely rotten mattress and pillows, yellowed and stained...the room was later changed precisely for this reason...with a superior one, free upgrade (to be fair) In the "upper" room, the air conditioning system does not work (it's cold like a freezer...something with the thermostat) and you can't control the temperature from the digital panels...surprisingly, it doesn't work, there are two of them, both broken. They sent a technician (with a lot of common sense) who had nothing to do and we came to two options: go on cold and get pneumonia or turn off the air conditioning completely and stay on the heat... we're only at 5 stars! 90% of the staff is of foreign origin, you don't manage to get along very well if you don't know English. (I finished a high school in English, but I wonder how mom and dad would have managed here?) The food from the Swedish buffet at the cherhana was served cold, decent but absolutely cold, all the fish and meat, and a draft with Ciuc beer cost 25 lei, and a bottle of Sole Recas wine 220 lei (a lot, a little...you decide every) I repeat, NEVER 5 stars!