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"The positives were the hotel staff, who were very accommodating and attentive, and the convienant free shuttle bus to and from the airport. The location itself is an ideal distance from the aiport, however it is quite old, with long, unattractive hallways of old red brick, which smelled of cigarettes and mustiness. The communal areas were extremely limited, as though an afterthought, and I can not imagine anyone actually using them, so they're likely just for show, but it doesn't look inviting. The view from the back side of the hotel looked out through some low trees to a dirt field, which is fair enough for a 3-star hotel, however there seems to be a large amount of (guard?) dogs being kept in a fenced area on that property only 40 metres away from the hotel, and they bark constantly, day and night, with peaks of extremely excited barking which is noticeably loud and hard to ignore. There were an old pair of dirty shorts clumped in the hotel's yard, right below the balconies and tree-line, which was a bit off-putting to see. There is not much around the hotel in walking distance, including public transport, so expect to use taxi or uber unless you want to walk extended distances. Generally, the hotel was serviceable for an overnight stay. However, I do not recommend staying here for any more than an overnight layover. It was not a comfortable or enjoyable experience, and best used for budget stays only. The age of the hotel is very evident in its cramped and dated design."

"Good motel close to the airport. Gas station, eateries, car wash & grocery stores nearby."

"Very nice hotel, locate 5KM to Melbourne airport. Hotel has free parking service and is really good for self drive. Room size is big and clean, highly recommend"

"The location and free shuttle services 24/7 to and from the airport is definitely a plus point. Room was big enough and clean for 1 person stay... The soap and shampoo and body lotion provided had a really nice and invigorating smell. Only bad point was my room didn't have toiletries... there were no toothbrush or comb... I called the reception and they said I had to go down to reception to collect it. That was the only inconvenient part. Otherwise excellent place to stop by esp for a layover with odd flying times!"

"From the moment we entered we were greated by friendly helpful staff. Room was perfect lovely hot shower. Had dinner in the restaurant and it was beautiful. Nice and hot and very prompt with the delivery. I would happily stay again and l would certainly recommend to anyone. Nice and quiet. Bed and especially the pillow were excellent. Best night's sleep away from home for ages."

"The service offered with 24 hr reception and hotel transfers was exceptional. A pre-packaged breakfast was available for just $5. Staff were pleasant, friendly and accommodating. I arrived on the last plane into Melbourne about 12.15am. The shuttle bus was waiting with the diver being very patient and courteous as I worked my way to the pick-up point. Would definitely use them again."

"This hotel has the worst service of any Hyatt I have ever stayed at. The overall staff was absent-minded, and no one ever answered the front desk phone or room service. Several times we had to run downstairs to communicate with the front desk. There are no bathrobes in the hotel, which is the first time I have encountered this."

"Loved our stay there. Very clean, comfortable bed, nice pool, friendly staff, helpful, free puck up and drop off yo the airport and good breakfast. Really good value for the price."

"The room has no air conditioning, it's too cold in the middle of the night, the shower head in the bathroom can't be taken down, which is very inconvenient for children, but everything else is good and close to the airport"

"We arrived Melbourne at about 23:00 and will be leaving for a 08:30 flight the next morning. The good thing is the hotel is very close to the airport but it's a bit hard to find the entrance. Hotel room is clean and the front-desk staff is very helpful."