Biwa Tulum
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Biwa Tulum

Health Protected
Avenida Satélite Norte, Centro, Tulum, Quintana Roo 77780, Mexico
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A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 41 Reviews
Amenities
Outdoor Swimming PoolMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBilliards RoomRestaurantMeeting RoomLuggage Storage
All Amenities
Surroundings
Airport: Tulum International Airport
(41.2 km)
Landmarks: Parque Dos Aguas
(720m)
Landmarks: Cenote Calavera
(1.5 km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Twin Room, Multiple Beds, Accessible, City View
11

Deluxe Twin Room, Multiple Beds, Accessible, City View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite, 2 Bedrooms, Accessible, City View
14

Junior Suite, 2 Bedrooms, Accessible, City View

1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Double Room, 1 King Bed, Accessible, City View
12

Superior Double Room, 1 King Bed, Accessible, City View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews(41)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Philip
August 27, 2023
Front desk personal were wonderful, from check in , to answering questions, to check out.
Nicolette
April 28, 2023
We had a wonderful time at the Biwa Tulum! They did a two bedroom full kitchen unit I was perfect everything was super clean! Cannot say enough about the staff!!! They were all so friendly and helpful! The location is perfect for downtown Tulum walking distance to so many bars restaurants! Will definitely stay here again!
Michael
April 1, 2023
The check in process was not handled well. We got in late only to find the power out and no one to check us in.
George
February 24, 2023
Room and staff were great. Television was a bit difficult to mange but that was minor. Overall we enjoyed our stay.
Jessica
January 7, 2023
Really nice rooma and staff. Close to restaurants. A bit noisy from street, but earplugs helped, so slept well.
Edith
October 12, 2022
The pool was very nice and calming but my favorite part of this hotel was that it was super affordable for a really nice two bedroom hotel! We did have some inconveniences with the smart stove but other than that, we were able to make ourselves at home in no time! We appreciate the staff for always assisting us and making sure our place was clean after a sandy day at the beach. I felt completely safe and enjoyed walking and exploring the TULUM Center every morning and nightclubs every night. I also enjoyed overlooking the local city through the balcony and really nice slide open doors.
rohit
February 15, 2023
The hotel met all our needs. Excellent. Thanks.
Ekaterina
August 3, 2022
We had a really great time at Biwa, stuff is super friendly! Rented bikes there and there is a good cafe just in the same building. Amazing location and rooms have air conditioning!
Brian
July 28, 2022
Room was spacious with king size bed ,clean has a ground floor pool and rooftop area. Would recommend

Property Policies

Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: 07:00–12:00

Front desk hours: [Mon-Sun]08:00–21:00

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeAmerican
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2017
  • Number of Rooms: 14
A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Biwa Tulum?

Prices at Biwa Tulum are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Biwa Tulum?

The closest airport is Tulum International Airport. It is 41.2 km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Biwa Tulum?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Biwa Tulum provide airport transfer services?

Yes, Biwa Tulum provides airport transfer services.

What amenities and services does Biwa Tulum have?

Biwa Tulum has the following amenities and services: Outdoor Swimming Pool, Massage Room, Fitness Room.

Does Biwa Tulum have a swimming pool?

Yes, Biwa Tulum has a pool. Pool type: Outdoor Swimming Pool.

Does Biwa Tulum have fitness amenities?

Yes, Biwa Tulum has fitness amenities.

Does Biwa Tulum provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Biwa Tulum have non-smoking rooms?

Yes, Biwa Tulum has non-smoking rooms. Please view the hotel listing for details.

Does Biwa Tulum provide breakfast?

Yes, Biwa Tulum provides breakfast.

About This Property

Nearest AirportTulum International Airport
Distance to Airport41.18KM
Average Price FromGBP112
Hotel Star Rating4