Gold Island Selected Hotel

We have arrived end of March we were treated like royalty! Food was amazing everyday fresh and lots of choices, fresh snack with drinks you feel like you are in a restaurant with nice service. Rooms are very big clean and daily attended by cleaners, mini bar every day stalked. Cocktail bar in the lobby very nice and buzzing with good vibes. Reception teams are very helpful and so friendly Omer Karauzum he was really good very helpful and also Elif from Gust relations she is very very bubbly so friendly and helpful she makes sure you are happy with everything. From snack team Berke he is another super star he is one of the top waiter there who looks after everyone with respect .

Architecturally an attractive building. By its shape it also leads to a great open lobby area inside. Reception uses low desks which is a refreshing different way of welcoming your customers. The lobby you'll find a very well integrated bar (white & shiny), run by a master mixocologist and his team. I am not a cocktail lover but this week I tried a lot of his creations (WOW). Comfortable seatings in the lobby with a piano at the center. Main restaurant area and its old fashioned brown tables and chairs is not really in line with the rest of the hotel's approach. Food was very well displayed, but quite repetitive. Amazing how some people make a food mess on their table, don't finish their plates and drinks, what a waste! Did not expect this in a 5* hotel. I had one evening at the à la carte restaurant (Italian) which I can recommend as it offers a nice break: quiet, nice room with clean tables, cutlery and glasses - and good service. Outside plenty of choices: beach, swimming pool or garden, all very clean and a (snack)bar is never far away. The beach has a calm sea as it kind of got its own bay. Rooms are fine. A bit of a triangle format because of the round building, but nothing annoying. Electronic safe where you can fit a laptop. Large shower. I met a lot of friendly staff at the reception, guest relations and of course, the great bar team.

Thank you for a wonderful holidays at Gold Island Selected hotel. I visited the hotel for the second time. I am very happy that the hotel has been renovated. Special thanks to the reception staff and guest relations team. They are very friendly and really good. The rooms very clean, food amazing in main restourant. I liked the lobby bar, but service and quality of coctails were better last year. (sorry):).Bartender Yusuf was amazing last year. The weather was not good ( april), but you made my holidays great. Thank you, i will come back again and rekommend to my friends.

Was a good hotel. Food's animations cleaning staffs everything's was good. My room always was good and thank for Elif from guest relations thanks for smiling she is kind and all staffs was good and all custemors so kind and friendly

We were there in July 2023. It was a business trip (annual summer camp for models from the European Model Academy. We were the whole family. We were able to combine work (shooting, workshops) and rest. In general, the hotel met expectations. Quite a large territory, clean and landscaped. There are two buildings on the territory, the first is located a little closer to the coastline and the amphitheater, the second a little further. Our room was in the second building - which in our case was a plus: in the evenings, the entertainment program does not bother us. :)) The room is clean, with a working air conditioner, quite comfortable for accommodating 3 people. Food. Each of the buildings has its own restaurant and cafe. The food is quite varied, without any special frills, but high quality. There is something to choose from for both adults and children. So neither we nor the child had any problems with food. The sea, coastline and pools. I would call the coastline one of the big advantages of this hotel. There is also a sandy beach with a soft entry into the water, which is especially convenient if you have a small child. This part is located in a small bay, and therefore the sea here is quite calm. If you like rocky beaches, then you will find such a beach closer to the second building. The shore with small pebbles, but the entry into the water here is steeper. Well, the sea is more suitable for those who like to swing on the waves. In addition to the sea, there are swimming pools and water slides on the territory. There is where to get a healthy dose of adrenaline and positive emotions. I can’t say anything about the induction program - because we were busy with our project: every day there were various photo shoots (from model tests to editorials). Staff. Professional and very friendly hotel management. There was a small problem upon check-in - we didn’t like the room we were checked into, but this issue was resolved fairly quickly and without unnecessary hassle. I recommend it for a family vacation.

We stayed at the hotel in a swim up room for 4 days. As we had stayed there many years ago, we were excepting the hotel to have the same standards, but it definitely deteriorated. The first impression of the Hotel is supposed to be the reception, at which we were encountered with the question 'How did you come here in this hot weather' and tired faces. We understand that the staff might be working long hours, but it doesn't justify their smoking around, talking on their phones and looking so upset. The well being of the staff as well as guests should be prioritized. Afterwards, we came across several safety measurement infringements in the room and inside of the hotel. The electricity cables were hanging everywhere and a huge rotten nail made a hole in my slippers and almost got into my skin while walking towards the pool. The room and the adult pool that we were facing was smelling like a sewage constantly and there was damp in the room. Children were also using the pool despite the notice boards. Furthermore, the hotel is proud of serving Startbucks coffee which was not operating on the morning of our third day. Moreover, the food variety was not enough and although there are two main restaurants at the hotel that we were told that we were not allowed to use the other restaurant as we were staying in Sentido family building. First, we thought that it is to prevent crowding then when we insisted on eating on the other one on our third night, we figured out that the food was totally different as we stopped by ours on our way back. Above all, we suspected that mu husband got poisoned on the third day most probably because of the meat product that he ate. At night they said they have an agreement with a hospital that they could call an ambulance from, which was turned out to be a clinic that is overcharging according to some internet reviews so we ended up going to the hospital with our own means. When we came back to the hotel, there was no checking on when we came back to the Hotel and they blinded us at the reception. Also we couldn't consume any alcohol after the first day other than bottled beers as the big majority of the booze was poor quality. On our final day, a member of staff came to our room to prepare our room for the next guests - 2 hours before our allowed check out time. Even though I said we we were not available at that moment as we were packing, he said we could continue packing, but he needed to fill the fridge for the next guests. Finally, when we were about to leave, a lady from guest relations approached us when we were handing the cards and asked how our stay was. When we told about our dissatisfaction, she wrote them down on a piece of A4 paper and said thank us for the feedback while smiling. She didn't apologize or try to make a proactive steps. I definitely do not recommend the hotel.