Rezen hotel(Jurassic Museum Store of Shanshan Xincheng Night Market)

It is not suitable for living. The noise level is high. People who are traveling during the National Day holiday should not stay here. The room environment is dirty and messy. The above problems have been resolved by reporting to the police. The next step is to report to the Turpan Culture and Tourism Bureau.

The hotel is in a good location, very convenient for eating and shopping. There is a delicious hand-grabbed restaurant next to it, and the buffet breakfast is rich. The waiter was enthusiastic. If the bedding had stains, they were changed immediately. If the hot water was not hot, they would ask the waiter to adjust it immediately. It would be better if the hygiene could be paid more attention.

The hotel has a good value for money and a large parking lot, which is suitable for self-driving tourists. However, the hotel has many problems, which are as follows: 1. The facilities are old and not maintained in time: it is difficult to open the door with the access card, and the explanation is that it is a system problem. The socket at the bedside in the room was loose and the power supply could not be connected after the plug was inserted. The light in front of the bathroom mirror was broken and not working. The shower door did not close properly and water leaked out when using the shower. 2. General hygiene and insufficient supplies: We booked two rooms, and when we opened the (two) room doors, the air inside was turbid and disgusting. The bathroom does not provide hand sanitizer or small soap. 3. Poor service awareness: First of all, breakfast is not served until 8:30. Secondly, each room was only given one access card when checking in. I asked the receptionist for an extra one and explained the reason. But the front desk explained that this was the hotel’s rule. I said, how can your rules restrict guests? You and I have a contractual relationship and you are a service company. How can you deny the customer's request with just one rule? But the receptionist was indifferent to my request. 4. The breakfast room seems to insult the guests: the hotel breakfast is extremely simple and can only ensure that you are full. But the only protein for breakfast is a boiled egg, with no other protein available. And there is someone supervising nearby. There is a sign on the wall saying "Don't waste food, take only as much as you can eat." There is nothing wrong with this reminder in itself, but the most unpleasant thing is that the waiter will remind you loudly "Take as much as you can eat". It gives people the feeling that the guests are here to eat for free, and the breakfast provided is a gift from the hotel to the guests. Will not choose this hotel again

從大海道北門出來，中途車子充電排隊，到酒店凌晨2：30，前台古麗笑臉相迎，緩解了一天的疲勞。酒店離高速出口很近，停車場比較大，樓下有超市夜宵檔口很方便，對面有商場，買點日用品也方便。房間空間很大，家居風格也簡約且新，最得我心的就是有獨立的晾衣架，淋浴房乾濕分離，熱水隨時供應水壓夠，洗衣房在8樓帶烘乾，給長途旅行提供方便，總之住得很舒心。

這次來新疆玩還是選擇了這家酒店，感受和之前大不一樣，整體氛圍，客房環境，配套設施都煥然一新，早餐也更豐富了，服務員也很熱心的幫忙提行李開電梯，最重要的價格也很實惠，確實是一次滿意的居住體驗，而且酒店離景區很近，出去玩交通都很方便，值得再次體驗。

這次入住體驗簡直太棒了！從踏入酒店的那一刻起，就能感受到工作人員的熱情與專業。前台辦理入住迅速，還貼心地介紹了酒店設施和周邊景點。WiFi電視電話都快捷方便，像家一樣温馨舒適。酒店的餐飲也值得稱讚，早餐種類豐富，中西式菜品都有，味道也很不錯。健身房、游泳池等配套設施齊全且乾淨整潔，休閑娛樂十分方便。酒店的餐飲也值得稱讚，早餐種類豐富，中西式菜品都有，味道也很不錯。健身房、游泳池等配套設施齊全且乾淨整潔，休閑娛樂十分方便。