Premier Inn London Twickenham Stadium

I have stayed at plenty of Premier Inns, and this is one of my favourites… Easy spacious car park was a great start, amazingly quiet room considering the position of the main road, and breakfast cooked to order! Sharon at breakfast was one of the best staff I have ever encountered at any Premier Inn.

Great location. Walking distance to Whitton train station (5 minute walk) and free parking at the premier inn. Sadly the premier inn was worn down. Our family room was standard, no air con, the pull out child’s bed was like sleeping on a plank of wood. The room needed a refurb but had what we needed. The hotel was secure, the lady on reception on arrival was friendly but the next day there were two members of staff who didn’t acknowledge us. We paid for breakfast which was in the pub next door who were friendly, best customer service I’ve received in a long time. Breakfast was fresh and hot. Would definitely visit there again. Overall the premier inn needs a refurb!

Just had a one night stay here and it was terrible. Considering they doubled the price from a normal nights stay it is not what you would expect for over £200 for a nights stay Booked a double room which had only 1 towel The Thermostat was broken and would not lower the temp but could not have the window open as the noise from Heathrow was LOUD Curtain would not open on one side Toilet leaked every time you flushed it spilling out soiled water onto your feet/socks and the floor. This was a known problem as reception said they had someone in to fix it and from the state of the furniture it had been leaking for some time We then had the pleasure of the person in the room next door snore all night so we got no sleep as they were snoring, it was too hot and if the missus had been willing I was ready to leave at 1am so I could drive 3hours back home to sleep

This was the best Premier Inn we have stayed in, the staff all had a welcoming smile, the rooms were spotless and a good size and the bonus was the free car park. We chose this hotel for its close proximity to the stadium as we were visiting for the Rugby but it exceeded our expectations. The pub next door was great as well, and we would definitely stay again.

The staff at check in were helpful even though the card machine didnt work. Beds comfortable, clean room. Plenty of parking. Breakfast was awful, a very rude aggressive woman serving on tables, I was scared to ask for anything. She acted like she hated me, greeted me with the word 'room?' , no 'Good morning' etc. I had the continental breakfast, there was no fresh fruit other than cheap old golden delicious apples, no natural yoghurt, no selection of jam, water was tepid for tea, the waitress argued with me infront of other diners when I asked for hot water saying the now empty hot water flask was full and there was nothing wrong with it. I have stayed at many premier inns for work and have always really liked them. I won't come back here again.

Stayed to go to Twickenham stadium, very well placed within walking distance, however the bedroom and bathroom felt grubby, the lamp in the room was broken as the switch was in dangerous condition along with the toilet seat. The grout in the bathroom is very stained and the whole place had a unloved feel about it. Not worth the prices they are charging.