Premier Inn London Twickenham Stadium

The check in was easy and the beds were comfortable. The bathroom was in poor condition and in need of refurbishment. There was black mould on the bath seal and on the grout between some tiles. The sink was not thoroughly cleaned with tarnished chrome fittings. The shower had a leak in the pipe above the shower head so when I use, the water from the pipe sprayed on the ceiling before soaking the bathroom floor. It was evidently now a new issue due to the damp damage o. The ceiling.

FAR FROM A PREMIER EXPERIENCE. Exorbitant rates for a poor quality experience. Uncleaned room; Messy best describes it. Despite requesting my room be cleaned for the second day of my stay, it was not. I cringe to think I may have been given a room that was not even cleaned on the first day!! Clearly, the staff puts out only a bare bones effort for their guests.

Reception staff friendly & helpful. Pub next job very welcoming. Room quite grubby! However….don’t ever plan a stay in a heatwave!!! We had 2 fans thankfully, which is the only reason I didn’t pack up & drive home. It is insanely hot, sticky & uncomfortable. Felt like sleeping in a sauna! Room temp was 31!! If I’d of had another night booked, I’d never of stayed….they definitely need to sort air con.

Fantastic staff , great pub next door , very thoughtful - I had 2 fans in my room as it was summer on top of the air conditioning . Very simple yet thoughtful design . Got all the basics right . Female staff onsite helped me feel safe staying on my own for the first time .

Great location. Walking distance to Whitton train station (5 minute walk) and free parking at the premier inn. Sadly the premier inn was worn down. Our family room was standard, no air con, the pull out child’s bed was like sleeping on a plank of wood. The room needed a refurb but had what we needed. The hotel was secure, the lady on reception on arrival was friendly but the next day there were two members of staff who didn’t acknowledge us. We paid for breakfast which was in the pub next door who were friendly, best customer service I’ve received in a long time. Breakfast was fresh and hot. Would definitely visit there again. Overall the premier inn needs a refurb!

Hotel room absolutely fine clean, a little tired may be. The mistake we made was paying for breakfast which is sited next door in a really grim pub. The breakfast was really poor quality and badly cooked. It’s still stuck in my stomach 3 hours later! If you have to stay in the area it’s fine as a sleep over but avoid breakfast