Tokyo St 10, BZD - 3 khoroo, Ulaanbaatar, 13380, MongoliaView hotel details
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Guest Reviews of Chinggis Khaan Hotel Ulaanbaatar
8.2/10
Very good
354 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities7.5
Service8.3
Cleanliness8.5
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All reviews(354)
Positive reviews(331)
Reviews with photos/video(83)
Near shopping area(31)
Convenient for shopping(30)
Awesome stay(24)
Great value for money(13)
Tasty food(10)
Classy environment(9)
Large rooms(8)
Easy to get around(8)
Negative reviews(23)
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Couple
5 review
10/10
Outstanding
Posted on Jan 4, 2026
Absolutely loved it! On the first day, they even upgraded our room to one with a living room. The furniture style was exactly to my taste. Highly recommend! The environment and hygiene were also excellent, and there's a bus stop right outside, making transportation super convenient. Plus, there's a supermarket next door!
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Response from Property: Dear Valued Guest,Thank you for your perfect rating!We're honored to have arranged a more spacious suite for you upon arrival. Our team takes great care in designing each room, and your appreciation of the interior means so much to us.As a hotel in central Ulaanbaatar, we aim to provide both comfortable accommodation and convenient amenities for our guests. We're deeply gratified that you were satisfied with all aspects of your stay.We look forward to your next visit!Sincerely,Chinggis Khaan hotel Management
Aakhil
Deluxe Double Room
Stayed in Aug 2025
Solo traveller
12 review
8.5/10
Very good
Posted on Dec 17, 2025
Nice hotel in the heat of Ulaanbaatar. They are one of the very old well maintained hotel. Everything was nice during my stay except they missed to do room service and it seems like a oversight by the service incharge. After complaining with reception they immediately arranged for it. So kudos to their revellers service.
Response from Property: Dear Aakhil,Thank you so much for your wonderful 8.5 rating and for choosing Chinggis Khaan Hotel during your visit to Ulaanbaatar!We're delighted you appreciated our prime location in the heart of the city and our commitment to maintaining our legacy property. We sincerely apologize for the housekeeping oversight - while we're pleased our reception team resolved it immediately, this should not have occurred. We've addressed this with our team to ensure consistent service excellence.Your recognition of our responsive service truly motivates us, and we look forward to welcoming you back for an even more seamless experience.Warm regards,Chinggis Khaan Hotel Management
Guest User
Deluxe Double Room
Stayed in Feb 2026
Couple
1 review
6.5/10
Posted on Mar 8, 2026
It’s an old hotel, but renovated later. We went on promtion price during off season, so we got great value for our money. Was clean. Nice bar. It was an off-season, so understandable that there were very few staff and guests. Overall we left happy.
Thareen Love
Deluxe Double Room
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Sep 5, 2025
I love this hotel, if ever i will go back again to Mongolia i will stay here again. This is one of my most memorable trip, also love the breakfast buffet but kindly add more options. This trip is so unforgettable, it is one of the cleanest hotels I’ve stayed in my life.
Response from Property: Dear Valued Guest,We are truly honored to have been part of such a memorable journey for you. It brings us immense joy to know that your stay left a lasting impression and that our team’s efforts, together with our dining offerings, contributed to your experience.We also appreciate your thoughtful suggestion regarding the breakfast selection, which has been shared with our culinary team as we continuously enhance our services.It would be our great pleasure to welcome you back to Chinggis Khaan Hotel whenever your travels bring you again to Mongolia.kind regards,Chinggis Khaan Hotel Management
MC_Psycho
Deluxe Double Room
Stayed in Jul 2025
Couple
34 review
9.5/10
Amazing
Posted on Aug 13, 2025
Great hotel with bunch of history. Walkable to the city centre. Spacious room.
Response from Property: Dear Valued Guest,Thank you for sharing such positive feedback. We are pleased that the accommodations provided the level of comfort you expected and that the location contributed to an enjoyable visit. Delivering a memorable and seamless experience is always our priority, and we look forward to hosting you again soon.Sincerely,Chinggis Khaan Hotel Management Team
John David Villadolid (David V.)
Triple Bed Room
Stayed in May 2025
Family
10 review
7.5/10
Posted on Jul 4, 2025
hotel is located in a nice location, especially the e-mart shopping mall. service is ok, room is ok. cleanliness ok.
near Lanzhou beef noodles restaurant
Response from Property: Dear David V.,Thank you for your 7.5/10 rating and feedback from your June stay in our Triple Bed Room.We're pleased you appreciated our prime location with easy access to major shopping and dining options. Your positive comments about our team's assistance are much valued.We're always working to enhance our guest experience and appreciate your honest assessment. We hope to welcome you back for another stay.Sincerely,Chinggis Khaan Hotel Management.
Jackie Tow
Deluxe Twin Room
Stayed in Oct 2025
Family
3 review
8.5/10
Very good
Posted on Nov 25, 2025
Staff's on duty at the front desk counter are very kind and helpful. The hotel location is very good and next building is e-mall very convenience.
Response from Property: Dear Jackie Tow,Thank you for choosing to stay with us and for sharing your wonderful feedback. We're delighted to hear that you enjoyed our convenient location and that our front desk team made a positive impression with their kindness and helpful service.We’re also glad to know you were satisfied with our amenities, cleanliness, and surroundings. Your high rating and kind words mean a lot to us.We look forward to welcoming you back for another comfortable and enjoyable stay.Warm regards,Chinggis Khaan Hotel Management
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Business traveller
2 review
7.5/10
Posted on Jul 20, 2025
Hotel abit too old for me, shower is strong but quite old
Response from Property: Dear Zheng Wei,Thank you for your review and for staying in our Deluxe Twin Room. We're delighted that you gave perfect scores for our surroundings and service - this reflects our team's dedication to guest satisfaction.We understand your concerns about the age of our facilities, particularly the bathroom fixtures. We're currently undergoing renovations to update our amenities with the latest modern features, which will address these concerns while maintaining our excellent service standards.Your honest feedback is valuable as we work to enhance the overall guest experience through these improvements.We appreciate you taking the time to share your thoughts and hope to welcome you back once our updates are complete.Sincerely,Chinggis Khan Hotel Management Team
Usukhuu D
Deluxe Double Room
Stayed in Oct 2025
Couple
5 review
6.5/10
Posted on Dec 15, 2025
Spent a night with my wife in the hotel. Was expecting much better conditions, but generally OK.
Response from Property: Dear Usukhuu,Thank you for taking the time to share your feedback about your recent stay with us.We sincerely regret that your experience didn't fully meet your expectations. Your honest feedback is invaluable as we continuously strive to enhance our guest experience and service standards. We would greatly appreciate the opportunity to understand more about the specific areas where we fell short—please feel free to contact us directly, so we can address your concerns properly.We hope you'll give us another chance to provide you with the exceptional experience that Chinggis Khaan Hotel is known for.Warm regards,Chinggis Khaan Hotel Management
DaaKu
Deluxe Twin Room
Stayed in Aug 2025
Couple
18 review
10/10
Outstanding
Posted on Oct 16, 2025
Had a good stay n felt comfortable. It's good value for money. The name of the hotel alr makes it great staying there.
Response from Property: Dear DaaKu,Thank you very much for your wonderful feedback. We’re delighted to know that you had a comfortable stay and found great value in your experience with us. It’s also a pleasure to hear that you appreciated the hotel’s name and atmosphere.We truly appreciate your kind words and look forward to welcoming you again for another pleasant stay.Warm regards,Hotel Management Team
Guest User
Deluxe Double Room
Stayed in Aug 2025
Solo traveller
5 review
8.5/10
Very good
Posted on Sep 7, 2025
The room was really good. About a mile from the main square but a nice walk. Big supermarket next door and a nice little bar downstairs. Breakfast was good too. Great value for the price.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We are truly delighted to know that your stay was both comfortable and memorable. It brings us great joy to hear that our service and hospitality left a lasting impression, and that the hotel’s setting and facilities added to your overall enjoyment.Your gracious feedback is a source of inspiration for our team as we continue striving to create refined and seamless stays for all our guests. We look forward to the pleasure of welcoming you back on your next visit to Ulaanbaatar.With warm regards,Chinggis Khaan Hotel Management
Guest User
Deluxe Double Room
Stayed in Aug 2025
Family
6 review
9.5/10
Amazing
Posted on Sep 6, 2025
We enjoyed the hotel very much. We didn't have hotel breakfast since it's very close to Emart.
There's no concierge, which is the only inconvenience we had.
Response from Property: Dear Valued Guest,Thank you for sharing your kind impressions of your recent stay with us. We are delighted to know that you had an enjoyable experience overall and that the location served you well.We also value your feedback regarding concierge service, and please be assured that your comments have been noted as we continue to refine our offerings and guest services.It would be our pleasure to welcome you back to Chinggis Khaan Hotel for another memorable stay in Ulaanbaatar.kind regards,Chinggis Khaan Hotel Management
merey tan
Triple Bed Room
Stayed in Jul 2025
Travelling with friends
24 review
9.0/10
Great
Posted on Aug 20, 2025
I booked the triple sharing room, with 2 separate toilets and shower areas. The rooms are spacious, with nice views overlooking the Soviet style housing. Chanced upon the Raccoon Thrift Store across the road, with many nice clothing and bag items. Lots to explore around the area!
Response from Property: Dear Merey,Thank you for your fantastic review! We're absolutely delighted that you enjoyed your triple room with its spacious layout and dual bathroom facilities - we know how convenient that arrangement can be for groups.It's wonderful that you appreciated the views and discovered the vibrant neighborhood around us. We love that our location offers guests so many interesting places to explore and discover.Your enthusiasm about the area and our accommodations truly brightens our day. We'd be thrilled to host you again for another great stay whenever you're back in Ulaanbaatar..Sincerely,Chinggis Khaan Hotel Management
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Jul 18, 2025
The restaurant was excellent, far better than I had expected. The water pressure however, was chaotic and would change pressure drastically every minute or less. When the pressur was high, it would cause the shower head to raise vertically and spray the whole bathroom as the shower curtains would either vacuum such around the shower occupant or would blow outwards away from the bathtub, causing water to spray outside of the bath tub. Other than the water pressure issues, the stay was excellent.
Response from Property: Dear valued Guest,Thank you for your 9.0 rating and for praising our restaurant - we're delighted it exceeded your expectations!We apologize for the erratic water pressure and shower issues you experienced. This is unacceptable, and we will have our engineering team address these plumbing problems immediately.Your detailed feedback helps us maintain high standards throughout the property.Sincerely,Chinggis Khan Hotel Management Team
Guest User
Deluxe Twin Room
Stayed in May 2025
Travelling with friends
4 review
5.5/10
Posted on Jun 20, 2025
1. This hotel is an old and traditional hotel, but the staff's service mind and attitude are excellent.
2. The breakfast is average, but not bad.
3. The external facilities are old and have many broken parts.
4. The bathroom is very old, and the water in the bathtub does not drain. (It needs to be repaired.)
1. 이 호텔은 오래되고 전통있는 호텔이나 직원들의 서비스 마인드와 태도가 훌륭하다.
2. 조식은 보통 수준으로 나쁘지 않다.
3.외부 시설은 낡고 망가진 부분이 많다.
4.욕실은 매우 낡었고 욕조의 물이 배수되지 않았다.(수리가 필요하다)
Response from Property: Dear Valued Guest,Thank you for your review and kind words about our staff service. We apologize for the maintenance issues you experienced, particularly with the bathtub drainage. As we're currently undergoing a major renovation that began in 2024, some areas may still be affected by ongoing improvements. Your feedback helps us prioritize which sections need immediate attention during this renovation process.We appreciate your patience and hope to welcome you back once our improvements are complete.Sincerely,Chinggis Khaan Hotel Management