Land Hotel

Shower did’t work, sometimes smell of tobacco in the room. anything else was decent

[Strong Warning to Travelers] Do not stay at this hotel under any circumstances. Service, facilities, and staff behavior are all at the lowest level, making your stay miserable. Nearby: Toyoko Inn (best service in this price range), Ochir Guest House (no breakfast included), Twin Horse Hotel (best budget choice for 1–2 nights). Choose these instead for a safe, comfortable stay. ＜Cleaning＞ - In two weeks, cleaning was forgotten five times. Excuses like “I was busy” are common—don’t believe them. - Toilet paper often ran out; had to go to reception to get it. - “New” towels were sometimes wet. ＜Staff Attitudeyou＞ -No English spoken; must go to reception in person to make requests. - Requests/complaints ignored or met with laughter. - During longer conversations, staff would suck candy or check Facebook. - No apologies, no responsibility. - Manager always absent; no way to talk to a supervisor. ＜Rooms & Amenities＞ - No phone in the room; must use your own to call (and they still don’t speak English). - Shower temperature control broken—uncomfortable daily and dangerous in winter. ＜Environment & Noise＞ - Fri–Sun: loud dance hall music and vibrations until after 8 PM, audible even on the 4th floor. - Karaoke on 2nd/3rd floors disturbs sleep. - Washing machine on 5th floor runs at 1 AM—very loud. ＜Breakfast＞ - No chef; receptionist cooks—food is bad. - Only fried egg, two sausages, small salad, two bread slices, instant coffee. - No seasoning; terrible taste. - 30+ minute waits common, as they serve only when all meals are ready—very inefficient. ＜Overall Review＞ Everything is sloppy, with zero professionalism. Clearly run by rookie staff without a manager. If you value comfort in Mongolia, avoid this hotel at all costs.

My first time in Mongolia and so it's difficult to know what to expect. What can be said is this is the sort of grubby hotel you expect to find in the Developing World: sporadic water supply, lots of minor damages, sporadic wi-fi. Although conveniently located in the city centre, it is fairly noisy outside and you have to have your window open at night! There appear to only be 2 members of staff, who are completely run off their feet. Despite a fair number of foreign visitors, staff members don't really speak English and definitely don't speak Chinese. It's certainly affordable but I guess you get what you pay for!