Onsen Premium Suites @ Tambun Ipoh

First time booking apartment for family holiday. At first not sure if we make a right choice. Till we experience and stay, confirmed right choice and no regret! The whole stay from drive through key collection point, parked n open up the unit door, all above our expectation and seamless experience. The unit is very well ID designed and with good function including kitchen. Drinking water LG brand machine was provided so we all can easily access to drinking water. Washing machine come with drying function provided. Bedroom bed is so comfortable. All basic amenities were provided and unit is clean. It’s a good place and good fengshui house for family bonding. The condo facility all look new and well kept. I’ve used its swimming pool, Onsen pool with jacuzzi and sauna. As only one night stay so didn’t experience it’s gym only. The platform owner was very nice and helpful. As we need help with the drinking water machine etc, they are approachable and responsive. Two sets of access card and key was provided make our life so convenient since we were there in two separate cars. With the ID design house, no wonder need to pay deposit of RM200. Surely acceptable. Refund of deposit was also fast and immediately after we check out. Thanks for everything. We all enjoy the stay very much. Looking forward to return to stay again soon. Keep up the good work. Highly recommended!

No luggage deposit. It is a nightmare if you arrive early and have luggage in tow. They will also not let you in the lobby to at least let you sit down. Cheaper hotels and inns are much better at accommodating these to guests so im quite disappointed for a hotel at this price. Definitely not worth the money. The customer service in charge of replying whatsapp is bad. No human touch and respond like an AI. The whatsapp AI or agent also didn't allow early checkin for reasons that they need to clean the room which I understand. However, the room seems like it wasn't occupied prior or was just cleaned so they are not being truthful. The housekeeping is very very kind though and the place was kept clean and was spotless when we arrive.

The Onsen is right by the theme park making access very easy. The two bedroom apartment was spacious, clean and with a balcony overlooking the park, as seen in the picture is. I recommend especially if coming to the park

It’s pretty clean and tidy for the room itself. Overall it’s convenient place to stay if you wish to go Sunway tambun and Sunway Medical Centre Ipoh. 2 rooms with 2 baths

It was a very enjoyable stay as the apartment is well equipped and furnished. Easy check in and chck out and near to free hot spring pool and large pool for my child.

This was one of the cleanest apartments I rented in Malaysia.

Ok, very good for the cleanliness But because of the Sunway mall is developing, therefore a bit noisy