Protea Hotel Fire & Ice! Durban Umhlanga Ridge
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Umhlanga

Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Health Protected
No. 2 of Top 4-star Select Hotels in Umhlanga
14 Palm Boulevard, Umhlanga, KwaZulu-Natal 4001, South Africa
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When you stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge in Umhlanga, you'll be connected to the convention center, within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. This upscale hotel is 11.5 mi (18.6 km) from uShaka Marine World and 0.4 mi (0.6 km) from Umhlanga Hospital.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 56 Reviews
Amenities
Golf CourseOutdoor Swimming PoolFitness RoomPrivate ParkingAirport Shuttle ServiceBarNightclubRestaurantMeeting RoomWater Park
All Amenities
Surroundings
Airport: King Shaka International Airport
(20.7km)
Landmarks: aha Gateway Hotel
(255m)
Landmarks: Ster-Kinekor Gateway
(400m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Executive Suite
3

Executive Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Private Toilet
In-room Wi-Fi
Room Details
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Double Room
12

Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Room Details
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Presidential Suite
7

Presidential Suite

1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Private Toilet
In-room Wi-Fi
Room Details
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Two Double Room
4

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
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Larger Guest Room, Bedroom 1: 1 King, Bedroom 2: 1 Twins, Balcony
10

Larger Guest Room, Bedroom 1: 1 King, Bedroom 2: 1 Twins, Balcony

Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Room Details
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2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 2 Twins, Balcony
5

2 Bedroom Apartment, Bedroom 1: 1 King, Bedroom 2: 2 Twins, Balcony

Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Room Details
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1 Bedroom Bi-Level Loft, in Loft: 1 King
4

1 Bedroom Bi-Level Loft, in Loft: 1 King

1 King bed
Wi-Fi (additional charge)
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Room Details
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King Room
8

King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
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Twin Room
5

Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Private Toilet
Room Details
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Guest Reviews(56)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
B rad9127
December 26, 2023
Always a great experience, the staff and facilities are amazing
Guest User
July 11, 2023
The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.
Aneesa Jaffar
July 2, 2023
Conveniently situated, and easily accessible, opposite entrance to Gateway Shopping mall. Safe parking for guests. Spoilt for choice with eating establishments across the road. Clean and safe. Rooms are comfortable, with small fridge and kettle. Friendly and helpful staff.
Guest User
April 2, 2023
Great hotel. I enjoyed the breakfast and the room was clean.
Guest User
October 10, 2022
The team was very welcoming , starting from the security officer at the entrance. He ensured that we felt safe and welcomed. The reception staff was amazing , very friendly people indeed . Our room was very neat , and housekeeping team made sure that i remained clean throughout our stay .
Nicole Bernadette Hodnett
April 18, 2022
Fantastic,thank you for your amazing service 😊
Guest User
February 22, 2024
It's very nice hotel not far from beach, 24 hours of services well kept garden and swimming pool as well. The fatest wifi i have ever see,caring staff that make me feels confortable. Clean room and free two bottles of water everyday. Gym is also there.
Guest User
January 17, 2024
It’s a beautiful hotel and I loved the surfboard/beach theme throughout. Untrained staff however let the hotel down. Room smelt foul, phone in room wasn’t working, plug in bath wasn’t sealed. Air control was switched off and I woke up soaked as it was so hot in the room. The waiter in the breakfast dining room didn’t know what butter was. Reception was just a disaster when I booked in after a long and very tiring day. It took ages, and it was clear that the staff member did not understand the system. My original room was changed for a room far more inferior. It’s sad as it is a hotel where I always wanted to stay. The night manager was great though, and she was very apologetic. Hopefully I will get another opportunity that will leave a better impression.
Guest User
January 4, 2024
Great experience with Protea Fire and Ice. We had a 4 hour delay on the drive to Durban and was welcomed by very friendly staff, and a free room upgrade. The upgrade meant the kids had their own bed which was extremely beneficial after a 12 hour drive. Great location, just cross the road to Gateway. Ample parking.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 16 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
ZAR 229 (approx. £9.54) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2009
  • Renovated: 2019
  • Number of Rooms: 218
When you stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge in Umhlanga, you'll be connected to the convention center, within a 15-minute drive of Umhlanga Rocks Beach and Durban Beach. This upscale hotel is 11.5 mi (18.6 km) from uShaka Marine World and 0.4 mi (0.6 km) from Umhlanga Hospital.

Take advantage of recreation opportunities including an outdoor pool and a fitness center.

Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 205 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

Prices at Protea Hotel Fire & Ice! Durban Umhlanga Ridge are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

The closest airport is King Shaka International Airport. It is 20.74km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Protea Hotel Fire & Ice! Durban Umhlanga Ridge?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge provide airport transfer services?

Yes, Protea Hotel Fire & Ice! Durban Umhlanga Ridge provides airport transfer services.

What amenities and services does Protea Hotel Fire & Ice! Durban Umhlanga Ridge have?

Protea Hotel Fire & Ice! Durban Umhlanga Ridge has the following amenities and services: Outdoor Swimming Pool, Golf Course, Fitness Room.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge have a swimming pool?

Yes, Protea Hotel Fire & Ice! Durban Umhlanga Ridge has a pool. Pool type: Outdoor Swimming Pool.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge have fitness amenities?

Yes, Protea Hotel Fire & Ice! Durban Umhlanga Ridge has fitness amenities.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge have non-smoking rooms?

Yes, Protea Hotel Fire & Ice! Durban Umhlanga Ridge has non-smoking rooms. Please view the hotel listing for details.

Does Protea Hotel Fire & Ice! Durban Umhlanga Ridge provide breakfast?

Yes, Protea Hotel Fire & Ice! Durban Umhlanga Ridge provides breakfast.

About This Property

Nearest AirportKing Shaka International Airport
Distance to Airport20.74KM
Average Price FromGBP93
Hotel Star Rating4