Mercure Brisbane Garden City

Mercure Brisbane Garden City Reviews

Mercure Brisbane Garden City

18 Macgregor Street, Upper Mount Gravatt, Queensland, 4122, AustraliaView Hotel Details
Mercure Brisbane Garden City
Mercure Brisbane Garden CityMercure Brisbane Garden CityMercure Brisbane Garden City
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1 night

Guest Reviews of Mercure Brisbane Garden City

7.3/10
63 review
Verified reviews
Location7.7
Amenities6.4
Service7.3
Cleanliness7.9
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All reviews(63)
Positive reviews(55)
Reviews with photos/video(6)
Great service(12)
Awesome rooms(9)
Clean and tidy(8)
Amenities were average(8)
Awesome stay(7)
Near shopping area(7)
Convenient for shopping(6)
Negative reviews(8)
Guest User
Standard Triple Room
Stayed in Mar 2025
Family
4 review
8.0/10
Very Good
Posted on Apr 26, 2025
Near garden city shopping mall, comfortable bed room, but no dental kitwas provided ever required it from service hotline
Rosa Lai Hing
Standard Queen Room
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Excellent location, very near to our friend group locations. Convenient to our dining venues. Very pleasant stay.
Yan Yan Liew
Superior Queen Room
Stayed in May 2025
Business traveller
6 review
9.0/10
Great
Posted on Jun 18, 2025
The hot water for shower isn't steady. The area in the room is nice and clean. Staff is very polite and helpful.
Guest User
Superior Queen Room
Stayed in Mar 2025
Solo traveller
1 review
7.5/10
Posted on Apr 24, 2025
It was good and the place was clean. The only thing was the body lotion didn’t work. The coffee and sugar wasn’t filled each day.
Guest User
Standard Queen Room
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 18, 2025
The Mercure was everything I expected. My stay was ruined by the behaviour of the booking website
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo traveller
3 review
4.0/10
Posted on Feb 4, 2025
With the very limited amenities in the room, many stuffs in the room is broken. Luckily, the staff was friendly and willing to help me out in the midnight.
Guest User
Standard Twin Room
Stayed in Dec 2024
Couple
6 review
7.0/10
Posted on Feb 2, 2025
The facilities are very dilapidated, the door locks are broken, the shower head is broken, the toilet is broken, and the microwave is broken. The only good thing is that there is no smell, but I will not stay here again.
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveller
5 review
2.0/10
Posted on Apr 21, 2025
Try to change date of staying. Didn’t helped.
Guest User
Superior Queen Room
Stayed in Sep 2024
Business traveller
3 review
10/10
Outstanding
Posted on Oct 24, 2024
Great place to stay , room is clean and neat, and location is near grocery
Charlieeeee
Superior Queen Room
Stayed in Jun 2024
Family
12 review
8.5/10
Very Good
Posted on Jul 16, 2024
the room is very tidy and comfortable, the manager is quite helpful and easy to work with, but the performance of the cleaning staff is terrible for example we run out of tissue but no supply after room services!
Alan
Superior King Room
Stayed in Apr 2024
Couple
4 review
9.5/10
Amazing
Posted on Jun 19, 2024
Nice enough for a night away from everyone. Not somewhere you want to be long term
Kwok
Superior King Room
Stayed in Aug 2024
Family
28 review
9.5/10
Amazing
Posted on Sep 30, 2024
Nice service with free car park
Richard
Superior Queen Room
Stayed in Jul 2023
Booked for others
3 review
8.0/10
Very Good
Posted on Sep 7, 2023
The hotel has been rebranded from Travel Lodge to Mercure. They've upped their prices for the same worn building. There's nothing particularly wrong with the rooms, but it is definitely three star quality masquerading at four star prices. The air conditioning system is antiquated and doesn't work properly. The staff are friendly and helpful, but not particularly proactive.
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Business traveller
12 review
8.0/10
Very Good
Posted on Dec 26, 2024
Conveniently located.
Aue ho
Superior King Room
Stayed in May 2023
Couple
9 review
8.5/10
Very Good
Posted on Jul 4, 2023
Nice location few mins walk to westfiled Room has little odd smell but lobby smells good Will come back