4 Chome-1-29 Imagawa, Urayasu City, Chiba Prefecture, 279-0022, JapanView Hotel Details
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Guest Reviews of Flexstay Inn Shinurayasu
8.2/10
Very Good
147 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location8.0
Amenities8.0
Service8.5
Cleanliness8.5
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All reviews(147)
Positive reviews(131)
Reviews with photos/video(27)
Convenient location(31)
Offers pick-up/drop-offs(30)
Clean and tidy(22)
Friendly staff(21)
Awesome stay(18)
Easy to get around(14)
Great location(13)
Great value for money(7)
Negative reviews(16)
Anonymous User
Moderate Semi Double Non smoking
Stayed in Jul 2024
Couples
6 review
7.5/10
Posted on Aug 10, 2024
Cheap options for Disney sea. A little bit far from train stations but close enough with bus stations
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.As you pointed out, there is a municipal bus stop 2-3 minutes walk from our hotel, so if you use the municipal bus, you will be able to travel smoothly to Shin-Urayasu Station, Maihama Station, and Disney Resort.We hope that you will use our hotel again on your next trip to a Disney resort.All of our staff are looking forward to the day when we can meet our customers again.Flexstay Inn Shin-Urayasufront
Barton-Harper
Standard Semi Double
Stayed in Dec 2024
Solo travellers
2 review
8.5/10
Very Good
Posted on Mar 2, 2025
I was thrilled to find my room included a washer. The refrigerator and hot plate were helpful too.
The bathroom was fine with a high sided tub and shower. The shower only worked when handheld, it would not stay in the holder attached to the wall.
The bed was very comfortable with soft linens. I slept well during my stay.
The hotel has a free Disney shuttle. It stops at multiple properties and was packed the morning I took it to Disney Sea. I opted to take a local bus back to the hotel.
The local bus service is great. Every driver was helpful and confirmed my directions before I paid for my ride.
The 7-Eleven near by is an easy walk and has loads of delicious food options.
Overall I was happy with my stay.
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.Thank you again for taking the time out of your busy schedule to provide us with your feedback.We will continue to work hard to create even better facilities so that our customers can have a comfortable stay.We hope that you will use our hotel again.All of our staff are looking forward to the day when we can meet our customers again.
Anonymous User
Standard Semi Double
Stayed in Aug 2024
Couples
36 review
9.0/10
Great
Posted on Sep 7, 2024
Nice and quiet place. Near have good Chinese cafeand 7 eleven
Response from Property: Thank you very much for using Flexstay Inn Shin-Urayasu.We would also like to thank you once again for taking the time to share your feedback with us.We are glad to hear that you enjoyed your stay with us.All of our staff are looking forward to your next visit.
Guest User
Moderate Semi Double Non smoking
Stayed in Nov 2024
Couples
9 review
8.0/10
Very Good
Posted on Dec 26, 2024
Small bed, fairly small room.
Has a small bath.
About 20 minute walk to the metro station.
The free shuttle bus to Disney doesn't leave until 9am, but there is a public bus close by
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.We will take your valuable opinions seriously and strive to improve in the future.Although I am afraid, I will consider it if I use our facility again.All the staff are looking forward to seeing you.
Guest User
Standard Semi Double
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Jan 21, 2025
Very pleasant and clean, this was a wonderful experience and we had lots of fun.
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.Thank you again for taking the time out of your busy schedule to provide us with your feedback.We will continue to work hard to create even better facilities so that our customers can have a comfortable stay.We hope that you will use our hotel again.All of our staff are looking forward to the day when we can meet our customers again.
Guest User
Moderate Semi Double Non smoking
Stayed in Sep 2024
Couples
6 review
8.5/10
Very Good
Posted on Jan 21, 2025
Great location for people like us that are going to Tokyo Disneyland and Disneysea. Although there is free transport to the park, it starts late. And if you want to get to the park before it opens, use the local bus. The bus stop is 5 min walk away.
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.Thank you again for taking the time out of your busy schedule to provide us with your feedback.We will continue to work hard to create even better facilities so that our customers can have a comfortable stay.We hope that you will use our hotel again.All of our staff are looking forward to the day when we can meet our customers again.
Tmp2222
Standard Semi Double
Stayed in Oct 2024
Couples
3 review
8.5/10
Very Good
Posted on Nov 17, 2024
Great location for visiting DisneySea and/or DisneyLand. Room was a little musty smell.
Response from Property: Thank you very much for choosing Flexstay Inn Shin-Urayasu from among the many accommodation facilities available.Thank you again for taking the time out of your busy schedule to provide us with your feedback.We will continue to work hard to create even better facilities so that our customers can have a comfortable stay.We hope that you will use our hotel again.All of our staff are looking forward to the day when we can meet our customers again.
Guest User
Moderate Semi Double Smoking
Stayed in Jul 2024
Couples
2 review
10.0/10
Outstanding
Posted on Aug 18, 2024
We are so very glad we stayed with you! Very clean, smells great, just comfortable ALLLL the way around! We will certainly be back!
Response from Property: Thank you very much for using Flexstay Inn Shin-Urayasu.We would also like to thank you once again for taking the time to share your feedback with us.We are glad to hear that you enjoyed your stay with us.All of our staff are looking forward to your next visit. Flexstay Shin-Urayasu Front
Guest User
Moderate Semi Double Non smoking
Stayed in Nov 2023
Couples
64 review
7.0/10
Posted on Dec 29, 2023
We knew what we were getting into when we booked this hotel and it was truly an economy hotel to be close to Disney. They had excellent and frequent access with busses to get to the Disneyland and Disneysea area and took between 15-20 minutes each day to get from the hotel front door to the park gates. They have a free shuttle that works on a first come first serve basis but in the morning it left a little late so we used the public busses that stop very close to the hotel. The hotel is about 1 km away from each of the closest metro stations - Shin-Urayasu and Maihama (closest to Disney).
The hotel is very minimal and was truly a place to sleep. We liked that we had a small kitchen with a mini fridge and kettle and stocked up on snacks and drinks each day at the nearby 7-11 to be ready to line up at Disneyland. We had the double bed and it was small but just a place to sleep so we felt rested. The rooms were warm enough in December but got a bit drafty at night. There was a desk, small work station, small TV and surprisingly a DVD/VCR combo in a cabinet. The bathroom was quite compact but we appreciated the heated seat on the Japanese style toilet and the good warm shower. They provide bath products and towels and there is the option to get additional items in the lobby like extra towels, bathing towel, shave cream, combs and toothbrushes. It is important to note that the hotel does not do daily housekeeping.
We felt we had a good stay here because we wanted to be close to Disney without spending a lot of money. The stay was fine but on the last night the fire alarm went off four times around 1:30 am. They handed out a brochure at the front desk to say that if you left your shower door open the steam could set off the fire alarm and that could be what happened. After the second alarm a Japanese man told us we could stay in our room, after the second alarm the front desk made a loud announcement in Japanese over the intercom and after the fourth alarm they made an announcement in English to not worry. A little bit of a disruptive sleep but at least it didn't affect our Disney days.
6/7
Response from Property: Thank you very much for staying at Flexstay Inn Shin-Urayasu. Thank you for taking the time to contact us.Also, please take a look at the various explanations of our hotel.We apologize for not being able to enjoy a good night's sleep due to the fire alarm going off during your stay. We apologize for any inconvenience caused due to the lack of explanation over the in-house broadcast. We take your valuable opinions seriously and will continue to strive to further improve our services. We would be happy if you could use us again.All of the staff at Matano Okoshiwo are looking forward to seeing you.Flexstay Inn Shin-Urayasu Front Desk
Guest User
Superior Twin (Non-smoking)
Stayed in Jul 2023
Family
2 review
10.0/10
Outstanding
Posted on Aug 30, 2023
the hote is very clean and and quite,only take 15 minutes walk fr stations and also afford us free shuttle bus to Tokyo Disney resort
Response from Property: Dear Valued Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,FLEXSTAYINN Shinurayasu
Guest User
Moderate Semi Double Non smoking
Stayed in Dec 2023
Couples
5 review
9.0/10
Great
Posted on Jan 18, 2024
Good location. We used the shuttle bus the two days that we were there. We lined up for it about 10-15 min before it left and it’s good we did because this hotel is the last stop so one of the days everybody in line were not able to get the bus. There is a very close public bus stop you can use as well that we used to come back one night because we didn’t want to stay until the park closed. It’s over a 15 min walk from the closest subway station so that was not fun walking to and from the hotel with our suitcases.
Response from Property: Thank you for choosing Flexstay Inn Shin-Urayasu.Thank you once again for taking your valuable time to provide us with your feedback.Also, the shuttle bus does not require reservations, so you may not be able to ride it. Thank you for your understanding. There is a local bus nearby, so we recommend using the local bus.Route buses run from Maihama Station and Shin-Urayasu Station to near our hotel, so please make use of them the next time you use them.All of our staff are looking forward to the day when we can meet our customers again.Flexstay Inn Shin-Urayasu Front
Anonymous User
Moderate Semi Double Non smoking
Stayed in Dec 2023
Couples
2 review
9.0/10
Great
Posted on Jan 3, 2024
It was a rush booking and luckily we found a room . It was perfect for our short stay after we had fun at Tokyo Disneyland. Easy access, clean and we had a comfortable short stay .
Will definitely try it out again ☺️
Response from Property: Thank you very much for using Flexstay Inn Shin-Urayasu. We would also like to thank you once again for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay with us. All of our staff are looking forward to the day when we can meet our customers again. Flexstay Inn Shin-Urayasu Front
Alan KSL
Superior Semi Double (Non-smoking)
Stayed in Oct 2023
Family
6 review
9.0/10
Great
Posted on Nov 21, 2023
Nice location and surprisingly spacious room.
Comfortable bed with fluffy and hard pillows.
Got a working desk which is very pleasant.
Response from Property: Dear Valued Guest, Thank you for your generous review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely,FLEXSTAYINN Shinurayasu
Meimei-SG
Moderate Semi Double Non smoking
Stayed in Dec 2022
Family
6 review
9.0/10
Great
Posted on Jan 9, 2023
Nice and free shuttle bus to Disneyland in the morning. But the hotel is quite far away from JR station
Response from Property: Thank you very much for using Flexstay Inn Shin-Urayasu. We would also like to thank you once again for taking the time to share your feedback with us. We take our customers' valuable opinions seriously and will work hard to further improve our services in the future. We would be happy if you could use our facility again. All of our staff are looking forward to seeing you.Flexstay Inn Shin-Urayasufront
Worawiz
Moderate Semi Double Smoking
Stayed in Nov 2022
Travel with friends
2 review
4.5/10
Posted on Jan 15, 2023
It was a very long walk from Train station, I should get a taxi, especially with stuff I have to carry, the room wasn’t good, smells a bit, I just sleep through the night and move on with the trip.
Response from Property: Thank you very much for using Flexstay Inn Shin-Urayasu. We would also like to thank you once again for taking the time to share your feedback with us. We take the important opinions of our customers seriously and will continue to work hard to further improve our services. We hope that you will use our facility again. We look forward to seeing you soon.