Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)

Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch) Reviews

Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)

No. 118 Gongyuan North Street, Saybag District, Urumqi, Xinjiang, ChinaView hotel details
Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)
Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)
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Guest Reviews of Urumqi Yizhongyuan Hotel (Hongshan People's Park Branch)

9.2/10
Very Good
830 reviews
Verified reviews
Location9.3
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(830)
Positive reviews(799)
Reviews with photos/video(198)
Classy environment(160)
Friendly front desk staff(42)
Garden view(16)
Located in the city centre(12)
Has rooms for families(9)
Clean pool(9)
Great swimming pool(9)
Negative reviews(31)
Zhongshanyike1219
Deluxe Double Room
Stayed in Jun 2026
Family
70 reviews
10/10
Outstanding
Posted on Jul 7, 2026
The room was spacious, and the hotel even upgraded our room type. The facilities were complete, and everything was clean and tidy. The environment was beautiful, and there was a gate right next to the hotel that led to Renmin Park. The service was warm and attentive, and the hotel's restaurant had good food.
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Response from Property: Dear Guest, Thank you for choosing Yizhongyuan Hotel. Your thoughtful and attentive feedback has truly touched us. We will translate this positive review into motivation to provide even better service. Thank you again for your recognition and encouragement of our hotel. We look forward to your next visit. Yizhongyuan Hotel wishes you a pleasant journey.
Guest User
Deluxe Double Room
Stayed in Apr 2026
Couple
6 reviews
5.2/10
Posted on May 10, 2026
I booked this hotel because it's located in the park and is conveniently situated. However, I'd advise other travelers to think twice before booking. The hotel check-in shares a front desk with the restaurant, which feels a bit odd. Despite claiming to have opened in 2023, the facilities are quite old, and the room walls are dirty. On the plus side, being in the park is definitely pleasant, and there are many BBQ food stalls right outside the hotel.
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Response from Property: Dear Guest, We are deeply sorry for your experience during your stay at our hotel. We are quite disappointed and hope you will choose our hotel again to give us another opportunity to express our apologies. We look forward to your next visit!
Daxinzi0128
Atrium-view Twin Room
Stayed in Apr 2026
Family
11 reviews
8.5/10
Very good
Posted on May 12, 2026
Environment: The hotel is right next to a park, so if you prefer a quiet, garden-like setting and dislike noise, this is definitely the place for you! Facilities: While the hotel's facilities might look simple, they are comprehensive and the hygiene is good! The hot water was perfectly warm and plentiful, washing away the day's fatigue! Surroundings: Night owls, don't miss out! Just outside the hotel, you'll find a street full of BBQ restaurants, and convenience stores are also readily available, making it very convenient.
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Response from Property: Dear Guest, Thank you so much for your review! We are a little disappointed that we didn't receive your perfect score. Your satisfaction is the greatest affirmation and encouragement for us. Our hotel is committed to providing you with a warm and attentive stay experience, and we look forward to providing you with a wonderful stay again! We look forward to your next visit and wish you a pleasant journey!
Mrs.Rusha
Atrium-view Twin Room
Stayed in Feb 2026
Family
7 reviews
9.0/10
Great
Posted on Mar 28, 2026
The location is really good in National Park . Rooms is pretty good as well , every thing what we need. We got Upgraded from hotel from standard room to the room with the Windows. Thanks a lot for this it was helpful with this weather. Breakfast is very poor - only Chinese people can eat ℹ guess. No English speaking on reception. Pool is faraway and very dirty…. ℹ am not advising to visit pool .
6/8
Response from Property: Dear Guest, welcome to Yizhongyuan Hotel. We appreciate that you did not raise any issues with our hotel services during your stay. Our hotel is committed to providing excellent customer service. While our front desk staff does not speak English, we promptly addressed any issues you may have and used translation software to facilitate communication. We strived to meet all your needs during your stay. If you have any concerns regarding our breakfast or swimming pool, please let us know in the future or contact our hotel staff so we can quickly adjust and incorporate your valuable feedback. Yizhongyuan wishes you a pleasant stay!
QueenSmilexin
Deluxe Double Room
Stayed in Jan 2026
Family
30 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Convenient location, great value for money! It's right next to West Park with lovely park views. Plus, there are plenty of dining options nearby. The hotel also has a washer and dryer, which is a nice bonus. Breakfast was a bit average, but everything else was excellent!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your review! Every city has its own unique charm, every season its own captivating scenery, and every hotel its own delightful details. Thank you for choosing Yizhongyuan Hotel on Park North Street! Our hotel is committed to creating a warm and comfortable environment, with a beautiful and green surrounding, making you feel right at home. Features include smart home controls, smart toilets, and a high-end experience. We look forward to welcoming you back!
ArmenD
Deluxe Double Room
Stayed in Jun 2026
Family
21 reviews
9.0/10
Great
Posted on Jul 10, 2026
Very nice hotel in Urumqi. The best part about it is direct access to People's Park. Room are spacious. Same goes for bathroom. Very convenient. Breakfast was only negative, there wasn't much to eat. I would rather skip it and have something either outside on the street or having some coffee/tea in the park.
Response from Property: 尊敬的賓客您好!感謝您選擇頤中園大酒店,如此細緻入微的觀察評價,讓我們瞬間感動。我們將把高評價轉化為精心服務的動力.再次感謝您對我們酒店的肯定和鼓勵,期待您的再次光臨,頤中園大酒店祝您旅途愉快
Hekafeidemimi
Deluxe Double Room
Stayed in Apr 2026
Couple
42 reviews
10/10
Outstanding
Posted on May 23, 2026
Great, great, I'm very satisfied! The service is thoughtful, and the hotel is clean and hygienic. We found this hotel online for a self-drive trip, hoping to rest and recharge. It was perfect because we could also easily walk to People's Park, which is right next door, for some relaxation.
Original textTranslated by Google
Response from Property: 尊敬的賓客:收到您的滿分評價,深表感謝!我們會持續提升服務質量,為您提供更優質的商務入住體驗,期待與您再次相遇,頤中園祝您旅途愉快😃!
Guest User
Deluxe Double Room
Stayed in Jul 2025
Family
2 reviews
7.5/10
Posted on Aug 17, 2025
The hotel advertised as having a swimming pool. They don't. One of the staff took me on a three hundred meter walk looking for the pool in the park. He couldn't find it. I never found it. Then, when I cancelled my two night booking (too late to cancel both nights) they agreed to a one night refund - then once I had left disagreed with the refund. The park next door had people practicing martial arts or something and rhythmically yelling from about 7 in the morning onwards. Otherwise - very convenient to the park and the staff were nice to my face. For the same money we went to a much better hotel (that had a swimming pool) not far away.
Response from Property: 尊敬的賓客您好!對於您在酒店本次入住期間的經歷,我們深感抱歉我們心裏還是有點點的失落,我們會將其反饋至相關部門以提升服務質量。若您下次至此,如果有什麼問題當天就跟我們前台反映,我們及時處理您遇到的任何問題,我們會用心服務,希望您能再次選擇本酒店,給我們一個機會來向您表達歉意。期待您的再次光臨!
Junip3r
Atrium-view Twin Room
Stayed in Jul 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Aug 18, 2025
Lovely stay, clean and nice room and helpful stuff working there! There is a nice park right next to the hotel, where you can spend a peaceful morning and watch lovely elderly people doing sports, playing music and singing
Response from Property: 尊敬的賓客您好!非常感激您對我們酒店的好評,您的肯定與支持是我們前行的最大動力。我們誠摯地邀請您在未來的旅程中再次選擇我們的酒店,體驗我們更加卓越的服務。期待您的下次光臨 祝您旅途愉快 !
PhamAn
Atrium-view Twin Room
Stayed in Sep 2024
Travelling with friends
8 reviews
10/10
Outstanding
Posted on Oct 24, 2024
We arrived Urumqi early in the morning, but we got a surprise coming at the hotel. All the staffs were superx3 nice and helpful. For check-in, a staff not just gave us a super early checkin, but she also got us an upgrade. Another staff was so patient with us to figure out how to help us for the airport transfer the next day, that she offered us an alarm call and help to call taxi to the airport. For the room, it is spacious, clean and warmly-looked. The settings is nice and comfortable. Toilet is spacious too, convenient for 2 to use at the same time, which I think good and smart. And finally, the special view to the park in autumn was so peaceful. For location, the hotel is near several attractions and you can take a taxi to Grand Bazzard with reasonable cost. Definitely and strongly recommended to anybody who come to Urumqi.
6/8
Response from Property: Hello dear guests! Thank you for choosing 颐中园 Hotel. We are very pleased to see your thoughtful review. Our hotel is a garden hotel located in People& Park. There are night markets, coffee shops, small bars and other leisure places in the hotel courtyard. We always insist on serving every customer with heart. In the future, we will improve service levels and improve facilities and equipment. We look forward to your next visit. Yizhong Garden wishes you a happy trip!
Guest User
Atrium-view Double Room
Stayed in Mar 2025
Solo traveller
3 reviews
8.0/10
Very good
Posted on Apr 16, 2025
The location is really great here. Cleanliness is top-notch. Rooms are clean and beautiful. I decided to change hotels because I was disappointed. I cannot find the swimming pool despite the listing shows that it has a swimming pool. And the staff for not particularly helpful to help me find the swimming pool. It shouldn't be that hard to find a swimming pool at a hotel that's what I regularly do when I book hotel. The breakfast provided was free which was okay. But they do not serve coffee and the coffee machine was deliberately turned off they're not and the staff are not willing to turn it on for their guests. I don't understand why
Response from Property: Dear customer, first of all, thank you for your evaluation of our service and thank you for choosing our Yizhongyuan Hotel. We sincerely apologize to you for the dissatisfaction with the hotel's breakfast variety and coffee machine, and the inconvenience caused by the non-self-owned fitness facilities and swimming pool. We have had in-depth communication with the gym to strive to provide customers with a more convenient experience. In the future, we will also further improve the quality of service. In addition, we will also strengthen employee training to enhance employees' service awareness and professional skills. We will ensure that every employee can treat every customer with enthusiasm and patience. Your feedback is our motivation for improvement. We promise to continuously optimize services and enhance the experience of every customer. Looking forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2026
Family
2 reviews
10/10
Outstanding
Posted on Mar 30, 2026
Very nice hotel
Response from Property: 尊敬的賓客:收到您的滿分評價,深表感謝!我們會持續提升服務質量,為您提供更優質的商務入住體驗,期待與您再次相遇,頤中園祝您旅途愉快😃!
Guest User
Atrium-view Double Room
Stayed in Feb 2025
Solo traveller
38 reviews
10/10
Outstanding
Posted on Apr 29, 2025
Nice staff, eager to help. Great location next to the park!
Response from Property: 尊敬的賓客您好!感謝您選擇頤中園酒店,看到您用心的點評,我們感到非常欣慰。我們酒店是位於人民公園內的一家園林酒店,酒店院裏有夜市、咖啡店、小酒吧等休閑場所。我們入住所有房間都會免費提供小食品和飲料等歡迎小禮品。我們始終堅持用心服務每一位顧客,讓您在我們酒店的每一次入住都充滿温馨和舒適。期待再次為您提供美好的住宿體驗!期待您的下次光臨 祝您旅途愉快 !
Walid9938
Atrium-view Double Room
Stayed in Dec 2024
Travelling with friends
28 reviews
10/10
Outstanding
Posted on Jan 28, 2025
Wonderful memories from here , romantic environment, no rush.
Response from Property: 尊敬的賓客,感謝您選擇入住我們酒店並給予好評。您的滿意是對我們最大的肯定和激勵。我們致力於為您提供親切周到的入住體驗,真誠期待您的再次光臨!
Guest User
Atrium-view Twin Room
Stayed in Sep 2024
Travelling with friends
5 reviews
9.0/10
Great
Posted on Nov 18, 2024
Very nice hotel inside a very huge park. Good experience.
Response from Property: 尊敬的賓客: 您好,非常感謝您對我們酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來!