Guest User
October 10, 2023
Where to start? We go in parts: ARRIVAL: Bad reception. The rude employee who was at the reception neither good morning nor welcome nor anything! He opens a notebook and makes you write down. He gives you the key to the room and you get ready. They gave us a room on the 3rd floor. The “hotel” does not have an elevator so 3 floors of stairs!!! The only point in its favor is the location, half a block from Av. San Martin (the main one). ROOM: the photos were wonderful!!! When we entered, there was almost no room for both of us!!! Very little space, no safe, door with a normal key, no card and stuff!!! Loose tiles in the bathroom!!! The only redeemable thing is the heating, the rest……No words!!! CLEANING EMPLOYEE: She knocks on the door to see if you want cleaning because once she goes to the downstairs she doesn't go up “because it makes me tired to go up and down.” Don't they pay you to clean? BREAKFAST: having breakfast or not was the same!!! Croissants, toast (old, hard or rubbery), coffee, milk and water for tea or cooked mate with a beautiful sign asking to think of others and only consume 2 croissants!! RECEPTION STAFF: neither good morning, nor good afternoon, nor good night. Whatever you ask them they don't know, they don't look you in the face and they are somewhere else!!! HOTEL DEPARTURE: check out is yes or yes at 10 am. Since we have a much later flight, we asked to leave our suitcases. They made us leave them in the middle of the dining room, a place where people circulate all the time. Shouldn't they have a room or some safe space for these occasions? And the “so polite” of the employee saying: nothing ever disappeared here! Miss's mistake: they lost our room key one morning and they wanted to blame us!!! If after reading all this you still want to visit this hotel for your stay in Ushuaia: I Pity YOU!!! A shame for tourists that there are places and people like this that make your stay sad and have a bad time!!!
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