Hotels Near Saint Mary's Episcopal Church in Utah County

Decent breakfast, the omelette was really good one morning and there was always cooked food, pastries, fruit hams cheeses, there’s a waffle machine, rice puddings, cold drinks etc so I would say that is probably the best part Staff were friendly, they had This Works toiletries, it’s a convenient location with pretty interior but it felt like things weren’t quite right… It was so loud i didn’t have a peaceful nights sleep, as a family we had 3 rooms and they all commented on the air con system noise so I didn’t realise my room was louder until my brother was in my room to watch a film on the last evening, it came from the kitchen and was really disruptive even with ear plugs The lights were so dim I kept 5 lamps on and bathroom lights Room service was delicious but an hour after we ordered we rang down to see how long it would be then received it within the next 10 minutes so think they forgot about us (was only a quesadilla and pasta which is why we called when it had been an hour) The pool isn’t heated so the hot tub is great to jump straight in to after! But there aren’t changing rooms so you can either walk from the gym toilets into the pool area next door or get changed in pool area (rather than a changing room with a door into the pool as I would expect) I want to rate more but it almost feels like they focus on bigger things forgetting the basics? I wouldn’t normally stay somewhere this nice, it’s over double the price I regularly pay for hotels in England so I did expect more My Mum also expected dressing gowns so was a bit disappointed Tips for non US guests, the iron cord extends out of the bottom, follow the instructions on the coffee pack (no kettle) and you’ll need a room key when checking out to get out the car park

I had a bad experience staying at this hotel. A series of problems... The district manager (Darcie Crowe) posted a big sign stating that she cared the guests and wanted to hear feedback. I emailed her, and never heard back from her. About 2 weeks later, just someone wrote back and said they appreciated the feedback without any details or tangible steps to fix the issues... (no sincerity). 1. Gave me Key to a Room with People Sleeping in it... First mistake during checkin! I was horrified when I opened the door to find that a family was sleeping on the bed! 2. Requested Cleaning & Got Admonished by Staff for NOT Requesting it. Requested cleaning. Cleaning lady said yes but then left without doing it. Front desk rudely told me that they did not clean unless requested. I told her that I requested at check in with my mobile app. 3. Asked to talk to manager (Keely Wilson) but no one got back to me. 4. Wrote to District Manger (Darcie Crowe), and did not even get an acknowledgement from her. The staff is not up to Marriott standard. Being a platinum member, I was more than disappointed.

We had so many conflicting experiences with this hotel... We stayed here about 6 years ago and it was great. This time, mostly disappointing. We stayed here for a week - this time not for a wedding, but for a funeral. Check-in was fine and the room seemed good... until we raised the toilet lid and discovered that it had not been cleaned and in fact, was coated with what looked like the previous guest's diarrhea. We were exhausted from our drive, so didn't ask for it to be cleaned until the following morning (I know... gross). When I went to ask the front desk to have housekeeping clean it, the front desk person said ”I don't clean toilets”... as if I was asking HER to go up and clean the toilet. I responded ”ummm you look like a front desk person... maybe ask housekeeping to clean it??” Also that morning, our room started to smell like diesel exhaust. The source was some dude outside (we were on the 2nd floor) our window, letting his huge, backed in truck idle for at least 30 minutes, while the exhaust was pointed at the building. We were leaving at that point and hoped that the room would air out by the time we returned (which it did). While the guy's truck was idling, I noticed the hotel manager standing there for about 15 minutes, chatting with the guy (this fact will come up later). When we returned that evening the toilet had been scrubbed thoroughly, thank goodness. Next morning, once again, the room filled up with diesel exhaust from the truck parked below our window. My husband decided to go talk to the front desk about it. He talked to the manager, who basically treated him like he was delusional... that there is no truck idling below our window. When we left, I pointed out the manager and asked my husband if that was the person he had talked to about the truck, to which my husband replied ”yes”. I then told him ”that guy was talking (standing next the the truck while it idled) to the truck owner yesterday for at least 15 minutes... he knows that the truck was sitting there, pouring exhaust towards the building”. So basically, the manager lied to my husband. The hotel wasn't automatically sending housekeeping in to clean stay-over rooms, citing Covid as their reason. (you could get your room cleaned if you asked). I understand this, but if you're going to cite Covid to not do something that you normally do, maybe ask your staff to wear masks? During the entire week we were there, we saw only one staff member wearing a mask. Now for the good stuff: the breakfast staff was great. Very friendly and diligent to keep the area clean and stocked. The lobby was kept clean (even with some snow being tracked in) and tidy at all times. The hotel is very conveniently located by the I-15 and yes, the state liquor store. I had misplaced a necklace and thought that maybe I had left it in the room. When my husband called to ask if someone could go look for it, the front desk person was very helpful and kind, going up to the room

The good: First impressions with the elevator and hallways are not the best, but the room was very good, clean and comfortable. Rooms appear to have been somewhat recently updated. Staff mostly friendly and helpful. Very quiet, we heard no noise in our room the entire stay. The bad: Breakfast. Apparently it is stocked once at whatever time they begin and completely ignored thereafter. First come, first served about sums it up - if you get there later there is likely to be almost nothing. This happened to us twice in the four mornings, and one of those we weren't even that late! The ugly: As previously stated, the halls and elevators could use some work. The first night there we saw some shady types around, but no after that (other than van campers/livers in the adjoining parking lot). Rooms have many outlets but few USB ports - for 2022 that could be better.

Very nice stay at Hampton Inn in Orem Utah. Friendly and helpful staff especially Ashley went the extra mile to be helpful. Great location, we enjoyed the new Thai restaurant a block away, the golden coral is also good. We enjoyed the nice clean room, breakfast area and work out room.

Good location, very close to Utah Lake. The rooms are clean and tidy, especially in the rooms facing the snowy mountains. There are several snow-capped mountains and the scenery is very good. Breakfast is quite rich.

This is a fast hotel, the price is quite high, at the same price, much newer and more complete than days inn. As a hotel in Salt Lake City to stop for a night, it is very suitable.

It is the best hotel I have stayed in lehi at the moment. Shopping and dining are very convenient.

The price for this hotel was great for a family that has never been to Utah the breakfast was not great, but we could pick up some things and cook in the room and that was great. The pull-out bed was extremely uncomfortable, and we ended up at Walmart getting an airbed for our kids it was that bad I wouldn't sleep on it. The one of the big problems we had was that the water in the shower was never fully got hot and with 4 of us in the room, I asked my wife if she was having the same problem and agreed. I went down stair to ask for a manger and this young kid name spencer said he was the manager and that he would work on it. I went back upstairs and told my wife about the guy and told her how I felt like I was bothering him by me complaining. Later that morning I came downstairs to ask if it was fixed and asked to speak to the manager a different guy came out his name was Skyler and let me tell you he was so different from the last guy I told him that I was talking to a different guy he told me that he was just a clerk Not a manager. He went on by telling me that they have been having this problem and are trying to fix the problem. Not a problem I get it. But this spencer guy needs to go if he thinks he is a manager what is he not telling the bosses. He also has his headphones on so how does he hears the phone ring or he is talking to the red head this is while I doing some work on my computer to many distractions in the room with kids running around. Love the tree lady she is wonderful I believe her name was Val what a wonderful person so kindhearted and so sweet to my kids and wife love that made us feel at home. Your front desk Manager Skyler runs his front desk so well and making sure everyone is welcome and happy besides spencer. One thing that he does is sit and on his phone and chat with the red head. Sorry for the long review but I thought it needed to be said and so that the right people can see how these people are running the place. If you stay here, these are the people you want to deal with Front desk Manger Skyler, Val, Char (night Clerk), Monica, there is another young lady she is great but can't remember her name she had dark long hair and most of the time she worked at night when I came to use the gym. Don't Deal with Spencer He doesn't care!