Palacio de Rojas

The apartments are very central to the old town making it convientiant to get around. The entrance way is charming and there is a courtyard out the back which guests can use. We bought wine and nibbles from the central market to eat and sat outside. However, what was very disappointing was the size of the 2 bedroom apartment. One room is large with natural light and aircon and is what you see in the online picture What it doesnt show you is the second room can literally only just fit the bed and no more. There was no aircon and very limited natutral light from a small window up high near the ceiling. As we were two couples traveling together, it was an awkward situation. The front desk staff gave us the option for my husband to sleep on the couch or we cancel the booking (at our cost) and go somewhere else. It was also implied I should have known however nothing on their website would show you this. I thought them very disingenuous. We did stay, my husband slept on the couch for 3 nights, I had to sleep with the bedroom door open to get cool air and our suitcases had to be kept in the lounge. Not the romantic get away we had hoped for.

The hotel is very well located, n the apartment large however the cleanliness was minimum, from the first day the floor was very dirty which I could tell from the bottom of my socks, the bathrooms need a total reform, the apartment was quiet as it was out of season and perfect for access to lots of attractions in the old town.

While the location was perfect to enjoy walking the old city, restaurants and history of Valencia, this is a tired and worn property that is in need of some serious upgrades. The “apartment” was a good size but the overwhelming smell of sewer gas emanating from the bathroom was quite nauseating. The staff tried to cover it up with an industrial grade diffuser, which in our world is as intolerable as the sewer gas. If you stay facing the rear of the property, the outdoor bar and patio will provide you with entertainment well into the wee hours. Ours was, fortunately, a short visit. On the positive side, Valencia is an amazing city and teeming with sights, sounds and tastes.

Stayed here 10/2022 as a family. The apartment we had, was nice looking but you could see that there wqs some serious mold issues upstair bathroom wall, and also the air in upstairs bedroom was bad/not changing. We used the airconditioner but it dis not help. Also the cleanliness of the apartment was not as good as it could have been. There was a lot of dust and dirt under the furniture, and the corners of upstairs bathroom were absolutely filthy. Kitchen was well equiped, and the view from kitchen window was really nice. The location of the hotel is good and the staff is really helpful. I would book here again, but as for a mold free apartment.

I want to say our stay was good, as the location is fantastic, it has parking and the most comfortable bed I have had in a hotel in Spain, however….we had issues with our air conditioning (one night it was overflowing water down the walls and on the floor, the next it was totally dead after an hour) and there were some other issues. The elevator stunk, really strong, of urine, and the room was clean enough, but not spotless. The staff were friendly but not overly responsive with our air conditioning issues…. In the end they waived the parking fee as compensation, but it took a bit more of a discussion than I would expect.

The check in process was seamless. The beds, especially the one for the kids could be improved but are overall acceptable. Good internet service. Even though the place is located along a busy street, the noise is not a problem.