Vancouver West End Hotels

We loved this hotel. It was clean, the staff was friendly and very helpful. It is well located and walking distance to everything. There was an error from our third party booking agent, and the front staff looked into it, and called me up immediately to tell me it was rectified. Thank you.

The location of the hotel is very good, the transportation is convenient by car, there are many restaurants around, there are also Chinese restaurants, and the commercial street can be walked. It's also close to Chinatown, so it's no problem to walk and exercise back and forth. You can walk to the yacht marina for a leisurely walk near the hotel. The room is also very large, and many travel brochures can be collected for free at the front desk of the hotel. The disadvantage is that the air in the room is not circulated, there is a musty smell, the hygiene is average, the windows are closed, and fresh air cannot come in

We decided to go to Vancouver for Christmas and new year 2023 with my family. the snow had made it extremely difficult to get to Vancouver from Atlanta Ga and to connect in Toronto. WestJet lost my wife's ticket and even though she held the ticket to the plane, they would not let her in. so we got separated. my wife found only one ticket the next day so she insisted that I go so we can be actually together on Christmas. I took all the luggage and my passport and headed on to Vancouver. after 9 hours, including a 3-hour delay on the runway, I arrived at the hotel at 3 am. I can't tell you how miserable I felt.  I was sleep deprived, hungry, and emotional as I did not have my family on Christmas Eve and ETC. Nonetheless, I was happy to arrive at the hotel, so I can take a shower and order some food. I went to check in and showed my passport and it was all good until James asked for my credit card. I took my phone out to tap for accidentals since all my cards are on my apple pay. He said I have to have the actual card if I want to sleep there tonight. I told him we have fully paid through Expedia for 9 nights and my wife has the physical cards, but she'll be here in the morning. James said it was hotel policy and I can't even be on the property anymore. i asked to speak to the manager and he yelled at me ”I am the manager”. all of a sudden two security guys show up and I was speechless. these guys did not say a word. although I felt like they felt sorry for me.  I could not believe how we got escalated this far. So after 10 minutes of trying to reason with James, he agreed to let me sleep on a two-person couch in the basement lobby. they had good couches in the main lobby. but he said I have to be under his supervision. at 6 am he woke me up and I have to get up as guests were arriving. I told him I was one of his guests and he said we'll see. The next day, the day manager said hello and heard what happened. That was literally it. they all moved on. So to be clear, we had paid in full to a Forbes 5-star hotel, and this hotel treated us like nobodies because i did not carry a physical card at the time. I understand you have policies, but whatever happened to customer service? How much damage can I do? you cant have a 25-year-old guy in a black suit run your customer service department who lacks simple principles of customer service and understands the grey in black and white policies.  Honestly, this probably falls back on corporate's lack of training and lack of recruitment of top talent. I really hope that the brand manager reads this review and does something about it. 

A stay at The Listel Hotel Vancouver places you in the heart of Vancouver, within a 15-minute walk of Vancouver Convention Centre and Robson Street. This eco-certified hotel is 1 mi (1.6 km) from Vancouver Waterfront and 1 mi (1.7 km) from Canada Place Cruise Ship Terminal.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby, a banquet hall, and bicycle tour information.Enjoy a satisfying meal at Forage serving guests of The Listel Hotel Vancouver. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Limited parking is available onsite.Make yourself at home in one of the 129 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

The hotel in the city center is old and noisy and lives off earplugs.

With a stay at Sonder at Revival in Vancouver (Central Vancouver), you'll be a 4-minute walk from English Bay Beach and within a 5-minute drive of Vancouver Waterfront. This upscale aparthotel is 1.3 mi (2.2 km) from Stanley Park and 1.6 mi (2.5 km) from Canada Place Cruise Ship Terminal.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Self parking (subject to charges) is available onsite.Make yourself at home in one of the 66 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch flat-screen televisions are provided, with digital programming available. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.

Because the chartered car travels, it is not easy to evaluate the convenience of the location. It is a quiet street. It is a good place to watch the sunset from the sunset beach. In the area where the whole down town should be safe, the famous rainbow is on the edge. Street, we only know when we arrived, just to catch up with the weekend, go to the evening to watch the fun, very fun to say, there are simple Chinese restaurants and Japanese restaurants, fast food restaurants, more bars, many rainbows flag. It is not far from the gas town and Chinatown, and it takes ten minutes to drive. The facilities in the hotel are apartment-type. We have booked two rooms with kitchens. Because there are old people and children, it is really convenient to have a kitchen. A few days before the old man’s time difference, we packed hot porridge from the Chinese restaurant. Once I didn't have porridge, I bought a small packet of rice and came back to cook it myself. It was the most difficult time to get through the safe time. The bed is soft and hard, it is suitable, there are no slippers and toothbrushes, you need to bring your own, the front desk also sells, the hotel is prepared for shampoo conditioner and body lotion. In addition, there are garbage sorting in Canada, which is divided into: general garbage, recycling garbage and kitchen waste. It is described in the kitchen, and it is better to sort it according to the color of the trash can. There is a Sichuan girl at the front desk, very enthusiastic and thoughtful.

Stayed at this hotel to be close to a wedding that we were attending at UBC. Perfect location with great restaurants around. Although close to the hospital, we did not hear any noises overnight. The free breakfast buffet that came with our stay was also a great bonus ! This is my second holiday inn vancouver centre stay after my first stay in 2018 for a business trip, and I overall really enjoy the hotel!

The staff that I interacted with gave subpar service. No eye contact, just wanted to get rid of you all the time, etc. I was satisfied with the facilities especially the free breakfast which were good. I did not enjoy the noise and vibration past 10am which came from the first floor. Staying at the second floor was too close to all the noise.

First of all, very clean! We loved our stay at this hotel. It is a very well-serviced hotel with nice and trained staff. The room was very comfortable, and the access to the club was so super convenient. The view of the city is just stunning. Will definitely stay here again when I come to Vancouver again. Thank you for this unforgettable experience!