Hotels near Renfrew, Vancouver

I had a one night stay before boarding a cruise ship in Vancouver. I booked this DUMP online. My God, it was horrible. The drapes were falling apart....The floor was tacky underfoot. You could not use the shower because the hot water handle was totally loose. I was in room 9. There was no stopper in the wash basin. So we took a sponge bath. I did call to the front desk and he offered to change us to room 10. I declined because I didn't think it could be much better. My advice, you'd be better off sleeping in your car. That's how bad it was. Air conditioner - we could not seem to shut off. It was one of those tiny things in the wall. We didn't need it because it was in the 50's.

I just started to check in and wait to be cleaned up this day. The back side is still on the road, and the sound is a bit loud. There was an accident, the hair was tangled in the hair dryer. Sometimes there are Chinese services, which is okay.

My husband and I stayed one night at the Burnaby location in order to attend a dinner function nearby. We checked into our room and the heater was already on and set at 68 and seemed to be working OK. Shortly after we arrived in the room, a maintenance person knocked on the door to see how the heater was working. That should have clued us in as to what would happen next. A bit later, the unit started to spit out cooler air. I might add that the unit never cycled off and on as it should. I turned the unit up to around 72 to see if that would make a difference but no it did not. We contacted the front desk and within 5 minutes, maintenance came to check. We were told that the heater had to remain at 68, no higher or it wouldn’t work. I have never heard of such a thing. High temperature in Vancouver was mid 40's dipping into the 30's at night. By this time, it was 5:30 and we had to head out the door for the dinner event at 6PM. I wish we would have demanded a different room, because when we returned it was definitely cooler in the room. We were both tired and needed to leave the hotel early in the morning so we decided to “gut it out”. I looked for additional blankets and there were none. I wound up sleeping a total of 2 hours in my coat. This was not a comfortable experience.  I am generously giving this property 2 stars as the room itself was clean and the bedding was comfortable. The front desk clerk kindly gave us a 50% discount for our discomfort which was the best she could do, but when I contacted their HQ was offered a 50% discount off a future stay. Don't think I will take them up on that offer, but thanks anyway.

We were in town to attend a family birthday which did not include dinner so I chose this hotel because i wanted to go to the iconic Tiki Bar. Upon checking in we were pleasantly surprised at the cleanliness of the room with mostly original decor still being used that gave it the iconic vibe. When we decided it was time to eat we found out from the desk girl that all the eating establishments at the hotel were closed for renovation. This should have been divulged at the time I booked; it is important information as there is no places close by to eat & the price of the room was not discounted to reflect the lack of facilities. We were also concerned about the safety of our vehicle but everything was fine & we were surprised how quiet it’s was (we were facing the rear parking area). The bed was comfy & we slept well.

Great hotel. We were upgraded to a suite without asking! Everyone was very helpful, and breakfast! Great location. They arranged a taxi for us to go to BC FERRY. Told us approximately how long it would take. Even told us a few restaurants we were interested in. We would stay there again.

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

To set the context I am a seasoned hotel/motel traveler, having over 900 nights stays in the last 10 years alone. This is the 1st time I will be writing a terrible review for a business. I was excited to find this place as I was travelling with my 2 dogs and liked the cottage style accommodations and green space. I was personally excited by the history of this establishment and all of the TV shows and Movies filmed there over the years. I pulled into the parking lot to check in at 2pm and was informed by the front desk person that check in was at 4pm and there was NO way my room would be ready until 4pm. I did note that I thought 4pm was a bit of a late check in time, and the clerk told that ”it is common place for most hotels and motels to have a check in at 4pm”, I quickly noted that in over 900 hotel stays this was the first place that had that late a check in. I asked him if there was nay chance that the room might be ready before 4pm, noting that i had 2 dogs that were tired from there travels in the car, the response was quick and emphatic NO! Telling me again that check in is at 4pm, like I had not heard that the first time. I stayed very calm and said well if the room is ready before the 4pm check in time here is my cell # and if you could kindly give me a call. I then set off for some lunch and a long walk with the dogs (both senior dogs 16 &14). I returned at 3:45pm and found a new person at the front check and asked if my room was ready? The answer ”sorry it has not been cleaned yet”, ”okay can you tell me the room number so I can at least park and prepare to unload?” he did tell me the number and i found the room. As check in was now only 15 minuets away we could wait out those 15 mins. At 3;50pm i watched a very under motivated cleaning person arrive and slowly proceed to clean the room. I had a 5:30pm appointment in Port Moody with my daughter and her husband and their dog so i was i a bit of a hurry. I went back the the hotel lobby at 4:10 pm and said BTW it's now 4:10 can i have my keys? The reply was ”well we haven't finished cleaning the room yet” , I returned with ”i thought check in was 4pm and it's now 10 after 4”. Okay I was still very calm and though no need to get excited or angry at this person because he clearly DOES NOT CARE. So we waited and I returned at 4:30 as time was getting tight for my plans. ”Is my room ready now?” , ”oh there seems to be a problem with the sink” - ”ok when will the sink be fixed? ” ” I don't know but I have called maintenance' , ”ok when will maintenance arrive”, ”I really don't know” not the answers I was looking for, ”ok do you have another room?” answer ”No” - ”okay when to you expect that I can get into my room ?” I thought a fair question - answer ” I don't know” - now just silence hung in the air - I spoke next and said well i think i will need to cancel my room and get a refund. ”that's up to you” said the front desk person. I then canceled asked a refund which was credited back in my c

The plus point is free breakfast for 2 people for 3 days, and the minus point is that the room was not cleaned on the middle day. The other thing is that the transportation is convenient. It's a 10-minute walk from the subway. The facilities are a bit old but OK.

Perfect location for downtown vancouver with lots to offer, the staff seemed nice but the guy on the desk on the evening was not impressed with. Very abrupt and unhelpful and unwelcoming. The other staff I dealt with seemed nice and freindly. Connected to q bar which runs events on the evening which is great for socialing, but wouldn't recommend if you was there amd wanting to sleep earlier in the night as music is loud and can be disturbing. Cleanliness was average but what you'd expect from a hostel as its not about there cleaning but sometimes the people staying there with toilets and shower areas not really respected for other guests. Didn't impact my experience and is probably what you'd expect for one of the cheaper hostels in the area

The hotel did not provide breakfast. There is a safeway nearby. It is open until 11 pm. It takes 15 minutes to walk from the subway station. There is an underground car park. There is also a bus to the city.