GGuest UserI have never experienced such an accommodating, professional, respectful services ever like I did here. I travel alot, I am very detail oriented, I can be picky too. We picked this location for all the guests traveling for our wedding (including us). We did not have a total of 10 rooms to book a block, but we did have a total of approximately 60 nights with all guests combined. Dave Warmington, the Director of Sales was my main contact as I made all the reservations. Honestly, if every Hilton had a patient, accommodating individual like Dave in all their location, they would be blessed. We had so many changes due to continuous travel restrictions, and Dave was accommodating to all. Us, the bride and groom, we originally only booked for one night as we were traveling abroad for our honeymoon, when that got canceled, the hotel, on daily basis renewed our booking with our original rate, every night, for 5 nights straight, until we were able to figure out what to do. Dave made sure all our guests were on the same floor. They had early access to rooms based on their arrival times, and their front desk customer service was exceptional. I can write an essay about how great the service and place was, but this short essay should do for now. The only reason I took a star out because it was hard to locate cleaning services on our floor -bride and groom only (7th floor) when we wanted to get clean garbage bags and such. Other than that everything was great, including laundry service and dry cleaning services. On a final note: hotel location is optimal if you are planning your wedding in Vaughan, and even if you cant get group rate, contact the hotel directly, speak to sales, and they will be able to work other things out for you and your guests. This was not my 1st time staying at this location, and it was my 1st time booking for a large group, and we were pleased, all 8 rooms.
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