I've given a 4 purely because of location - the hotel is a 5 for me it's stunning. I booked before reading the previous reviews and I was a bit alarmed when I did! There was no need to worry though as I found the staff and the predominantly Spanish guests to be really friendly towards a solo English older female tourist. The room (and I only had the standard room) was immaculate with balcony, views over the hillside dotted with villas and a side view of the beach. It had 2 very large king-size beds, a bath, a walk in shower, large wardrobe and a fridge with complimentary bottles of water. There are several pools - one that is tastefully designed like a river (with slides, jacuzzis etc) an indoor pool and a large fresh water infinity pool overlooking the sea. There is also a gym and a spa (which you pay extra for). There are several restaurants and bars and the food I found to be really good - it's all made freshly (omelettes, eggs, meat and fish cooked in front of you and plenty of fresh local produce) and there's lots of variety - you won't get the typical English "fry up" and "chips with everything! but there's plenty to suit all tastes. Also nice touches to cater for those with allergies etc. There's tapas, snacks and cakes and meals served at different venues throughout the day so you won't go hungry! If you tend to stay in resort you will find lots to keep you occupied (all ages), there's also a kids club and a theatre hosting shows every evening. I like to tour around and see places, but without a car it is hard work here. There is local bus service into Almunecar and you can get busses to other places from there, but it's not easy to tie them in with the local bus service. Also I'm quite fit, but the hotel might not suit those less mobile that want to get out and about as everything outside (including the beach) is either up or down a steep hill. There are no local tour companies offering trips to other places. If you like touring around this hotel isn't ideal but if you want an all encompassing resort holiday it is lovely (and friendly). I would like to give special mentions to Pablo (at the infinity pool bar) who helped me to decipher the busses (where I could and couldn't get to) and also to Gloria and Anna who work so hard but always have a smile for everyone. Top tip: learn a few words of Spanish as a please and thank you go a long way here.