Guest Reviews of Four Points by Sheraton Venice Mestre
9.0/10
Great
192 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(192)
Positive reviews(188)
Reviews with photos/video(27)
Great location(28)
Delicious breakfast(17)
Easy to get around(14)
Convenient parking(9)
Friendly front desk staff(6)
Awesome gym(5)
Convenient location(5)
Perfect for business trips(4)
Negative reviews(4)
SUMMER DREAM
Classic Twin Room
Stayed in Jul 2026
Travelling with friends
46 reviews
10/10
Outstanding
Posted on Sep 1, 2026
The location is convenient, and the facilities are new. Many airline crew members stay here. There's a bus stop right outside the hotel for easy access to the city center. It's also suitable for travelers with cars, as you can park right at the hotel.
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Response from Property: Dear SUMMER DREAM,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you appreciated our convenient location, the modern facilities, and the easy access to the city centre by public transport right outside the hotel. We are especially pleased that the combination of our on-site parking and convenient connections made your stay comfortable and stress-free.It is also always a pleasure to welcome airline crews to our hotel, and we are happy to know that you found our hotel a convenient base for your travels.We truly hope to have the pleasure of welcoming you back on your next visit to Venice!Warm regards,Michael RussoResident Manager
Anonymous User
Classic King Room
Stayed in Sep 2026
Business traveller
6 reviews
7.5/10
Posted on Oct 11, 2026
The room condition is food and the shopping mall is nearby..
Guest User
Classic King Room
Stayed in Feb 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Mar 30, 2026
Before my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
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Response from Property: Dear Guest,We would like first of all to thank you so much for having chosen our Four Points by Sheraton Venice Mestre for your recent holidays and the time you have dedicated to review our property.We are delighted to hear that you had an amazing time with us furthermore we thank you again for sharing your appreciation.We look forward to welcoming you back very soon Francesca TerrinFront Office Manager
Guest User
Classic Twin Room
Stayed in Aug 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Oct 13, 2026
Super nice this hotel, big rooms big beds and super the breakfast and the location is across the shopping mall. Super duper nice
Guest User
Superior Twin Room
Stayed in Aug 2026
Family
6 reviews
8.0/10
Very good
Posted on Oct 3, 2026
This is a traditional brand hotel, conveniently located near the train and bus stations.
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Response from Property: Dear guest,Thank you for sharing your feedback. We are pleased to know that you appreciated the convenience of our location, particularly for accessing the train and bus connections.As part of the Four Points by Sheraton brand, we strive to offer our guests the reliability and comfort of a well-established international hotel chain, combined with attentive service.We hope to have the pleasure of welcoming you back to Four Points by Sheraton Venice Mestre in the future.Kind regards,Michael RussoResident ManagerFour Points by Sheraton Venice Mestre
Z-l-x-mm
Two Bedroom Family Suite
Stayed in Jun 2026
Family
10 reviews
10/10
Outstanding
Posted on Jul 30, 2026
Standard Four Points by Sheraton room. The hotel service was excellent. It's about a 5-minute walk to the train station, but it's a smaller station with direct trains to Venice's main island, which is very convenient, taking about 20 minutes. A taxi to Mestre Central Station takes 7 minutes.
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Response from Property: Dear Z-l-x-mm,Thank you for taking the time to share your positive experience at Four Points By Sheraton Venice Mestre.We are delighted to hear that you enjoyed your stay and found our facilities and services to be satisfactory.We look forward to welcoming you back to our property in the future.KindsFrancesca TerrinFront Office Manager
Xuechen01
Classic Twin Room
Stayed in May 2026
Couple
16 reviews
9.5/10
Amazing
Posted on Jun 23, 2026
Cleanliness: The room isn't huge but it's very clean and tidy.
Service: Average.
Environment: It's quite convenient, about a 10-minute bus ride from Mestre train station directly to the hotel entrance. There's also a large supermarket nearby.
Original textTranslated by Google
Response from Property: Dear Xuechen01, Thank you for sharing your feedback, we are pleased to hear that you found your room clean and tidy, and that our location was convenient for your stay, with easy access to Mestre train station and nearby amenities.We appreciate your comments regarding the room size and service, we always strive to provide a comfortable and pleasant experience for our guests, and your feedback helps us continue to improve.We hope to welcome you back again in the future.Best regards,Francesca TerrinFront Office Manager
QQQQQQQQQQ
Two Bedroom Family Suite
Stayed in Nov 2025
Family
37 reviews
10/10
Outstanding
Posted on Dec 30, 2025
Room is big and clean. Location is convenient. Will stay again.
Response from Property: Dear QQQQQQQQQQ,We would like first of all to thank you so much for having chosen our Four Points by Sheraton Venice Mestre for your recent holidays and we are glad to know that you enjoyed your stay with us.Looking forward to welcome you again in our property.Have a wonderful dayFrancesca TerrinFront Office Manager
Guest User
Two Bedroom Family Suite
Stayed in Apr 2026
Couple
13 reviews
9.5/10
Amazing
Posted on May 11, 2026
Only 10minutes walk to Train station from there another 19 minutes ( 3 stops ) to Santa Lucia Train Station in Venice. You could already enjoy the grand canal and start sightseeing. Because the hotal is in the metropolitan areas , they waived the tourist tax.
Hotel is clean, breakfast is good. The layout of the bathrooms is not user friendly. Not enough hooks for towels and small counter space.
Response from Property: Dear Guest,Dear Guest,Thank you for taking the time to share your positive experience at Four Points By Sheraton Venice Mestre.We are delighted to hear that you enjoyed your stay and found our facilities and services to be satisfactory.We look forward to welcoming you back to our property in the futureBest regardsFrancesca TerrinFront Office Manager
Guest User
Two Bedroom Family Suite
Stayed in Mar 2026
Family
7 reviews
10/10
Outstanding
Posted on May 5, 2026
The room was excellent, quite spacious for European standards. We booked a family room, which had a connecting door between the two rooms. The bathroom was large, and the towels were clean. Slippers, water, coffee, and tea were provided. We had breakfast alongside guests from China Eastern and Middle Eastern airlines, and the food was good. There's a bus stop right outside, and a tram station is just a 5-minute walk away. I'd definitely stay here again if I have the chance!
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Anonymous User
Classic King Room
Stayed in Mar 2026
Travelling with friends
6 reviews
7.0/10
Posted on Apr 17, 2026
The hotel is very close to the station, making it convenient for travel. The soundproofing is terrible, and the hotel facilities are quite old. I requested a room change, and the front desk responded promptly. I didn't expect the new room to be even worse than the last one. I really suggest you look elsewhere.
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Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience at Four Points By Sheraton Venice Mestre.We look forward to welcoming you back to our property in the future. Best regardsFrancesca TerrinFront Office Manager
Guest User
Classic Twin Room
Stayed in Apr 2026
Travelling with friends
5 reviews
9.0/10
Great
Posted on May 29, 2026
The only downside is how far it is! Venice's public transport is really inconvenient.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your positive experience at Four Points By Sheraton Venice Mestre.We are delighted to hear that you enjoyed your stay and found our facilities and services to be satisfactory.We look forward to welcoming you back to our property in the futureBest regardsFrancesca TerrinFront Office Manager
Guest User
Classic Twin Room
Stayed in Mar 2026
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Apr 15, 2026
Everything was perfect except for the location, which wasn't very central. 😍
Original textTranslated by Google
Response from Property: Dear Guest User,Thank you for taking the time to share your positive experience at Four Points By Sheraton Venice Mestre. We look forward to welcoming you back to our property in the future. Best regards Francesca Terrin Front Office Manager
Guest User
Classic King Room
Stayed in Apr 2026
Business traveller
37 reviews
8.0/10
Very good
Posted on Jul 21, 2026
Conveniently located, and the check-in process was fine.
Original textTranslated by Google
Guest User
Classic King Room
Stayed in Aug 2026
Other
2 reviews
7.0/10
Posted on Sep 21, 2026
best suited for business travel
Response from Property: Dear Guest,Thank you for your positive feedback and for choosing Four Points by Sheraton Venice Mestre for your business stay.We are pleased to know that you found our hotel well suited to your business travel needs. Our convenient location, comfortable rooms and dedicated services are designed to make every stay as pleasant and efficient as possible.We look forward to welcoming you back on your next business trip to Venice!Best regards,Michael RussoResident Manager