We enjoyed our stay at Lanterna di Marco Polo. It was initially a bit confusing as there was no check-in staff for our arrival around 6pm. However, we did receive an email with instructions to help us get access into the building. The staff member the next morning was very helpful & kind—thank you! Room bedding & decor is quite outdated, but the room was clean & the air conditioning was great. There are no elevators, so if I were staying here again I would request a room in a lower level especially if one is traveling with heavy luggage &/or has a hard time with stairs in general. It’s conveniently located within a 3-4 minute walk to water transportation. Everything is fairly walkable in Venice, and we found excellent restaurants & shopping within minutes of the hotel.