BW Premier Collection CHC Continental

Location: The hotel's location is highly praised for its convenience, being very close to the train station and water taxi stand, making it ideal for travelers with large luggage. It's situated in a safe area with easy access to Venice's main attractions.(based on 68 reviews)

I had an absolutely wonderful stay at BW Premier Collection Continental and couldn’t be happier with my experience. The location is unbeatable — just a five-minute walk from Santa Lucia Train Station, which makes arriving in Venice incredibly easy, especially with luggage. You’re right in the heart of the city while still being able to relax comfortably. The service was truly impeccable, from reception to room service. Every staff member I interacted with was kind, attentive, and genuinely welcoming. One moment that really stood out: I was allowed to sit on the lobby couch and enjoy a bottle of wine that I hadn’t purchased from the hotel — something that almost never happens. Not only did they allow it, but they brought me glasses and even opened the bottle for me with a smile. Later, I went to buy more wine from the bar, and even though they had technically just closed, they still served me without hesitation. That level of hospitality really says everything. Amazing location, outstanding service, and a warm, generous atmosphere. I will definitely come back, and I highly recommend this hotel to anyone who wants to stay centrally in Venice while enjoying truly exceptional service.

We had a wonderful time. The  location was perfect. The staff was great and the room had everything we needed. We will be back!