Melia Vienna

Melia Vienna Reviews

Melia Vienna

Donau-City-Straße 7, Donaustadt, Vienna, 1220, AustriaView hotel details
Melia Vienna
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Guest Reviews of Melia Vienna

8.9/10
Very good
43 reviews
Verified reviews
Location9.2
Amenities8.6
Service8.9
Cleanliness8.9
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Positive reviews(41)
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Friendly host(6)
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Negative reviews(2)
Guest User
Melia Guest Room
Stayed in May 2026
Solo traveller
34 reviews
10/10
Outstanding
Posted on Jun 11, 2026
The room was great, with Grohe bathroom fixtures, and excellent lighting and air conditioning. The only downside was the lack of a sheer curtain, which is common in China, making privacy a bit of an issue. The breakfast was incredibly rich and easily the best Western-style breakfast I've ever had – absolutely no complaints. The gym was a major highlight, with one window offering a direct view of the Danube. Working out on the treadmill or elliptical with such a view was truly refreshing. It's just a few steps from the center of Vienna, and the U1 subway line is very convenient. I'll definitely be staying here again!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your support and trust in our hotel! We are delighted that you were satisfied with the Hansgrohe bathroom amenities and the room's lighting and air conditioning system, which reflects our commitment to guest room quality. We are honored by your positive feedback on the breakfast; our culinary team is always dedicated to presenting a diverse selection of Western dishes. Your feedback regarding the sheer curtains has been recorded, and the current curtain configuration is designed to balance natural light with a sense of spaciousness. The Danube River view windows in the fitness center and the convenient city center location truly offer guests a unique urban experience. It is our pleasure to serve you, and all the staff at the hotel look forward to your next visit! We wish you a pleasant stay! Martina P., Meliá Vienna Team
Sherry_Xuan Z
Melia Guest Room
Stayed in Apr 2026
Travelling with friends
25 reviews
8.0/10
Very good
Posted on May 30, 2026
This hotel has a stylish and sophisticated dark-themed design. The decor is understated yet elegant, with a very chic and modern feel. I heard they even have a collaboration with Mercedes-Benz. I was really impressed when I opened the door to my room – the floor-to-ceiling windows offered stunning views. The only minor drawbacks were the carpeted room, which easily gets dirty and had quite a bit of dust and grime, and the windows that kept creaking.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at our hotel. We are honored to serve you! Your appreciation for the space design and view is a great encouragement to us. We have noted your concerns about facility maintenance and will continue to optimize the details of room management. We hope to see you again! Have a pleasant trip and all the best! Diego C., Meliá Vienna Team
Anonymous User
Melia Guest Room
Stayed in Mar 2026
Business traveller
34 reviews
9.0/10
Great
Posted on Jun 20, 2026
The hotel room offers a Danube River view, and it's incredibly pleasant to see the sunshine stream into the room every morning and evening. The front desk staff are very welcoming and helpful, and the room itself is spacious. It offers great value for money, and I highly recommend it to everyone.
Original textTranslated by Google
Response from Property: Dear Guest, It is our honor to serve you! The combination of Danube River views and natural light at dawn and dusk adds a unique charm to our rooms, and we are delighted that you enjoyed them. Your recognition of the front desk team's service is the best encouragement for our professionalism. Spacious accommodations and excellent value for money are always the core values ​​we strive to provide our guests. We sincerely look forward to your next visit and wish you a pleasant trip and all the best! Diego C., Meliá Vienna Team
Anonymous User
DELUXE ROOM
Stayed in Apr 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Jul 28, 2026
Attended the EGU conference, the hotel is very close! The hotel environment is also good.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們很高興您對會議出行的便利位置表示認可,酒店緊鄰會議場所的設計初衷正是為商務客人提供高效出行方案。您對整體環境的讚賞令我們倍感鼓舞,現代建築與舒適氛圍的結合始終是我們的核心設計理念。全項滿分的評分是對客房設施、清潔標準及服務團隊的專業度最有力的肯定。再次感謝您的支持與厚愛,我們真誠期待您的再次光臨,祝您開心度過每一天!Diego C., Meliá Vienna Team
Guest User
Premium Guest Room
Stayed in May 2026
Business traveller
14 reviews
8.5/10
Very good
Posted on Jul 11, 2026
It's very close to the convention center, and the airport shuttle service they arranged was super convenient.
Original textTranslated by Google
Response from Property: Dear Guest, We are delighted that you had a wonderful holiday at our hotel. Your review is the best affirmation and encouragement for our service! Your recognition of our convenient location and personalized service is a great encouragement to our team. We sincerely look forward to your next visit! Have a wonderful day! Diego C., Meliá Vienna Team
Maratovna
DELUXE ROOM
Stayed in Mar 2026
Couple
12 reviews
10/10
Outstanding
Posted on May 2, 2026
Good hotel, not in the city center, but easily reachable by metro in 15 minutes. The metro station is within walking distance. The rooms are clean and were tidied daily. There's a good, complete breakfast. The fitness center is small, but has the basic equipment for a workout. The service is very pleasant; the staff are responsive and polite.
Original textTranslated by Google
Response from Property: Dear Sir, Thank you for your review of the Meliá Vienna and for sharing your varied impressions. We are glad you enjoyed the hotel's convenient location near the metro station, allowing quick access to the city center. We are pleased that you appreciated the cleanliness of the rooms and the daily service provided by our staff. Thank you for mentioning the varied breakfast and the basic equipment in the fitness area. We are especially pleased that you noted the responsiveness and courtesy of our staff. We hope you will visit us again. Best regards, Lara D., Voice of Customer Coordinator
Guest User
Melia Guest Room
Stayed in Mar 2025
Business traveller
35 reviews
10/10
Outstanding
Posted on May 5, 2025
Nice room! Good views and perfectly clean, with quality services. By the way, 57 lounge really deserves a look, the perfect place to see the whole wien.
Response from Property: ear Guest,Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed your room, the views, and the cleanliness. We’re also glad that you had a great experience at the 57 Lounge! it truly does offer a stunning view of Vienna!We hope to welcome you back soon and provide you with another memorable stay.Best regards,Veronica ChenevierGuest Experience Coordinator - Meliá Vienna"Soul matters"
Guest User
Melia Guest Room
Stayed in Jun 2025
Business traveller
15 reviews
10/10
Outstanding
Posted on Aug 6, 2025
Really great! The room was spacious and bright, I loved it. The location is also quite convenient.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to share your accommodation experience. We are delighted that you praised our facilities and convenient location. Our hotel not only offers spacious and comfortable accommodations but also boasts a superb location that makes your trip to Vienna more convenient. We look forward to welcoming you back to our hotel and wish you all the best. Veronica Chenevier, Guest Experience Manager - Meliá Vienna "Soul matters"
village
Premium Guest Room
Stayed in Jun 2024
Family
20 reviews
10/10
Outstanding
Posted on Aug 3, 2024
good the stuff and kind...the food is good..
Response from Property: Dear Villa, Thank you very much for your kind review.We are pleased to know that you had a wonderful stay with us, and appreciate your kind comments about our team.Furthermore, it is rewarding to know that your dining experience met your expectations.It would be a pleasure to welcome you back. Best wishes,Veronica ChenevierGuest Experience Coordinator - Meliá Vienna"Soul matters"
ABDUL AZIZ NASIF
Melia Guest Room
Stayed in Jun 2023
Couple
15 reviews
10/10
Outstanding
Posted on Sep 30, 2023
Melia Vienna Hotel is a symphony of luxury, nestled within the modern and dynamic DC Tower. The hotel stands as a testament to refined elegance, offering guests captivating views of Vienna and allowing them to immerse in a sanctuary of comfort and style. From the very first moment, the welcoming and diligent staff displayed a high level of professionalism and warmth, setting a hospitable tone that persisted throughout my stay. The check-in was efficient and cordial, indicative of the seamless service that is a hallmark of Melia Vienna. The accommodation was a masterpiece of comfort and sophisticated design, with plush bedding and cutting-edge amenities, creating an ambiance of tranquility and luxury. The meticulous cleanliness and upkeep of both the room and the communal areas spoke volumes about the hotel’s commitment to excellence. The gastronomic experience at Melia Vienna was a culinary delight, featuring a plethora of delectable dishes that embody the rich gastronomic heritage of Vienna while integrating flavors from around the world. The presentation was visually appealing, and the ambiance of the dining area was both elegant and relaxing, adding to the enjoyment of every meal. The hotel’s prime location is a boon, offering easy accessibility to the cultural treasures, business districts, and vibrant life of Vienna. The state-of-the-art fitness center and tranquil spa facilities provided the perfect antidote to the hustle and bustle of the city, ensuring a balanced and rejuvenating stay. To sum up, Melia Vienna Hotel is a jewel in Vienna’s hospitality scene, combining unparalleled service, luxurious accommodation, gourmet dining, and a superb location to provide a memorable and enriching experience for all guests seeking the charm and elegance of Vienna.
Response from Property: Dear Tigernassif,Thank you for taking the time to share your feedback.We are thrilled to hear that our attentive staff and seamless service contributed to a warm and hospitable atmosphere during your stay. It is delightful to know that you appreciated the comfort and sophisticated design of our accommodations, as well as the stunning views of Vienna. We take great pride in maintaining the cleanliness of our hotel and are glad that it met your expectations.Your kind words about our gastronomic offerings at the 57 restaurant truly warm our hearts, and we are pleased that you enjoyed the elegant and relaxing ambiance of our dining area. Our prime location and state-of-the-art fitness center are indeed some of the highlights of our hotel, and we are glad that they added value to your stay. Thank you once again for your lovely review, and we look forward to welcoming you back to Meliá Vienna in the future.We hope to welcome you back.Best wishes,Daniela WiesnerGuest Experience ManagerMeliá ViennaDonau City Strasse 71220 Vienna, AustriaT. +43 (0) 190 104
Johan_Holland
Melia Guest Room
Stayed in Mar 2024
Business traveller
8 reviews
10/10
Outstanding
Posted on May 10, 2024
Had Great experience there!
Response from Property: Dear Johan,Thank you for such a great review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We look forward to a return visit from you in the future.Best wishes,Daniela WiesnerGuest Experience Manager - Meliá Vienna"Soul matters"
Guest User
Premium Guest Room
Stayed in Jul 2023
Family
6 reviews
9.5/10
Amazing
Posted on Sep 25, 2023
The hotel location was amazing and the staff were very friendly
Response from Property: Dear Guest,Thank you for positively reviewing your visit.We are delighted that our location was ideal for you and thank you for your kind mention of our team.It would be a pleasure to welcome you back on a future occasion. Best wishes,Daniela WiesnerGuest Experience ManagerMeliá ViennaDonau City Strasse 71220 Vienna, Austria
Mauro Suardi
Melia Guest Room
Stayed in Jan 2026
Travelling with friends
1 reviews
7.0/10
Posted on Feb 16, 2026
Average for a 5-star hotel. The breakfast and staff were excellent, but the housekeeping and maintenance were inefficient (they left us for two days with half of the bathroom sliding door blocked; it's impossible that housekeeping didn't see it and report it before making it available). Slippers and toiletries were missing. It's impossible to rate a 5-star hotel with 3-star service!
Original textTranslated by Google
Response from Property: Dear Mr. Suardi, Thank you for taking the time to share your feedback about the Meliá Vienna. We are delighted that you appreciated the quality of our breakfast and the professionalism of our staff, which are key elements of our service culture. Regarding your comments on maintenance and operational efficiency, we confirm that the situation you reported does not reflect our usual standards and we are reviewing our processes to ensure timeliness. The shortage of slippers and toiletries was an exception, due to a temporary unavailability that we have already resolved to ensure your impeccable comfort. We invite you to return to our hotel; we will certainly be able to offer a stay that better meets your expectations and lives up to our capabilities. Kind regards, Marina N., Meliá Vienna Team
Guest User
Premium Guest Room
Stayed in Nov 2025
Family
7 reviews
10/10
Outstanding
Posted on Jan 10, 2026
The ambiance is nice, the service is attentive, and the rooftop restaurant is fantastic.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing our hotel. It is an honor to serve you! The hotel team is proud to provide you with a comfortable and professional stay. Our rooftop dining space is a highlight, blending local Austrian ingredients with creative cooking techniques, offering unforgettable culinary experiences with stunning views from 220 meters above the ground. We look forward to welcoming you back to our hotel and wish you a pleasant stay! Emilia M., Voice of Customer Coordinator
Guest User
Melia Guest Room
Stayed in Sep 2025
Couple
1 reviews
7.0/10
Posted on Oct 7, 2025
The hotel is very nice, the location is truly unique! However, the cleanliness is average to poor for a 5-star hotel. The service was also lacking; it was more like a 3-star hotel. The price was good, but there were additional charges on site.
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely thank you for taking the time to share your impressions of your stay at the Meliá Vienna. We are delighted that you enjoyed the architecture of our hotel and its exceptional location on the Danube. We take your comments regarding cleanliness and service very seriously. Our housekeeping team follows strict cleaning protocols, and we regret that your experience did not meet our usual standards. We also place great emphasis on quality and attentiveness in our guest services. Your feedback helps us to further refine our processes. We are pleased that you found the value for money to be good. The additional costs you mentioned refer to optional services that can be selected individually. We would be delighted to welcome you back to Vienna on a future visit and to fully convince you of our service. Sincerely, Marina N., Voice of Customer Coordinator