Adina Serviced Apartments Vienna

Room Quality: Guests frequently praised the spacious, clean, and modern rooms equipped with essential amenities like air conditioning, kitchen facilities, and soundproofing. The comfortable bedding and large windows further enhance the overall experience.(based on 116 reviews)

Disappointing Experience :( I had two stays at Adina Hotel, and both were unsatisfactory. During my first visit, the entire hotel system was down for two nights, forcing staff to issue backup room keys. This was quite inconvenient. After spending days travel in other town, I returned to Vienna for my second stay, which was even worse. The sink in my assigned room was clogged, and although the staff moved me to a new room, I had to pack and unpack my luggage, which was frustrating. The next day, the new room had its own issue: the lock was out of battery. Even after staff replaced the battery, it still didn't work. I was in a rush to leave, and the staff assured me that a technician would fix it while I was out. Unfortunately, it remained unresolved. Additionally, the attitude of the night staff was unprofessional. When I expressed my reluctance to change rooms again and asked for alternatives, I was met with a dismissive response. The staff insisted I must change rooms and remarked, "At least you’ve got a new room," with a very poor tone. Overall, I cannot recommend this hotel based on my experiences.

I'm very glad I booked 3 nights here. Our room is spacious, clean and modern style with good AC, the quilt and pillow are so so comfy. The location is perfect, only 5mins walk from the HBF station. The tram D is nearby within 4mins walk and you will find the main attractions. 9/10, since they don't have the cleaning service, you have to drop your trash in the room on -2 floor and ask for the extra towel if you need. But the staff are friendly with a 24 hour front desk. Overall very excellent experience, we enjoyed our stay.