Adina Serviced Apartments Vienna

The location is excellent. The hotel is located behind Novotel and is very close to Wien HBF station, making it convenient for transportation. The room is spacious, with enough space for three large suitcases to be fully opened without feeling cramped, even for three people. Since it is a serviced apartment, there is no daily housekeeping service, but this was not an issue for us as we only stayed for three nights. The staff were also very friendly and helpful throughout our stay. I would definitely recommend this hotel.

The corridor and the room both smelled pleasant as soon as we stepped in, giving us a great first impression. Even with four people staying in the room, it still felt spacious and comfortable. The location is very convenient, just walk straight out from the hotel entrance and you will reach Wien Hbf. We would definitely consider staying here again in the future.

THERE ARE MANY HOTELS AND SERVICED APARTMENTS AROUND THE AREA WITH BETTER PRICING. IF THIS IS NOT YOUR LAST CHOICE PLEASE STRONGLY RECONSIDER. IT'S JUST NOT WORTH IT. Not worth your money guys and certainly not worth the negative mental health caused by the receptionist (yes read other people's comments. I regret not trusting them) To be honest the accomodation itself wasnt too bad, the location was great and initially the receptionists was okay. However there are x things that irritate me: 1) They charge you for city tax and did not indicate it in the app, acording to them its a new change. I can accept it for what it is but atleast notification should be given via app or email in advance. This should have been communicated rather than a last minute surprise. 2) Related to point number 1, of course given the situation I inquired. The first receptionist who checked us in was understanding and said she will double check with billing team and get back to me. The second receptionist was a grumpy balding ( sorry I don't know his name and this was his only defining factor) guy doing the night shift, looks around mid 30s. If service was a spectrum between 0(neutral) and 10 (excellent), he would be -2. I asked him for clarification on the city tax, intending to pay and request for a breakdown. But downright he just cuts me off, doesnt let me finish my sentence and continued to talk over me with a condescending tone. Told me I can't pay for it now and it can only be paid at the end of our stay. Fine, I accept the rules but his behaviour is truly unacceptable. If you cant give a neutral reception atleast dont be rude. But aside from this guy the other receptionists are okay. 3) cleanliness and amenities. No toileteries are given, suspect the shampoo and soap are of the same substance despite the different bottle. Both substance are drying af. The shower head has a leak and causes water pressure problem (forgot to take a picture). Lastly this place is ******* dusty (see pics) I'm not a clean freak, nor am I looking for this on purpose but it was just glaring. Cleaning service is only once every 7 days, any extra you need to pay for 25 euros lmfao. Laundry is available in the basement but you also need to pay for washing and the drying, it was okay.

Apartment is very near to Hauptbanhof with 2 supermarkets and eateries around it. Transport is easily accessible and very convenient. Had been staying for the 4th time and love the calmness around it. Service staff were very friendly. Washing machine and dryer with a fee at the basement makes it more convenient as we stayed for 10 days.