Novotel Hotels in Vienna

I recently had the pleasure of staying at Best western plus Amedia Wien, and the experience surpassed my expectations in several aspects: 1. **Accurate Representation:** The room matched the images provided online, offering a comforting sense of reliability and meeting the expectations set by the visuals. 2. **Friendly and Accommodating Staff:** The hotel staff were exceptionally friendly and went out of their way to ensure a pleasant stay. Their warmth and helpfulness added a personal touch to the overall experience. 3. **Convenient Location and Transportation Access:** The hotel's location was strategically chosen, providing easy access to transportation hubs. This made exploring the surrounding areas a breeze, contributing to the overall convenience of my stay. 4. **Delightful Breakfast Options:** The breakfast offered at the hotel was a delightful experience, featuring a variety of tasty options. The quality and variety exceeded my expectations, setting a positive tone for each day. In conclusion, my stay at was a memorable and enjoyable experience. I commend the hotel for its commitment to guest satisfaction and look forward to returning in the future.

The room was good overlooked the back of the hotel and church, shower was good and small fridge and TV with music channels. Wifi worked well staff on reception were helpful . I borrowed an adapter, printed boarding passes, advice was offered on location. Breakfast was included in our deal it was ok, cold meats, yogurt fruit, nice selection of bread. The eggs and sausages were cold but not meant to be and that was quite early in the morning. Coffee not much good again cold unless you add the hot water no breakfast tea apart from fruit teas. The older guy that was on that day couldn't be bothered when asked for some. The young tall guy much more helpful. Wouldn't have breakfast unless included in deal.Bar wasn't open so no drinks maybe if you ask they open it. No noise from building work but front of hotel covered up. Ok for 2 nights stay. AS some other people have pictured they could do with moving all the old mattresses out the back outside of the seating area in reception which is quite a nice space to sit in. There are toilets in reception which are clean. Local area has few restaurants or cafes nearby so be prepared for this. Unless you count the fast food ones at the station complex. Chinese chain there pretty reasonable.

After reading reviews of this hotel I was really looking forward to staying here. First impression is like an old office block but it is very trendy inside, welcome was very friendly and a very good first impression. As the location of hotel is quite a walk into town we thought we’d have dinner in hotel. We certainly wished we hadn’t. The waiter was nothing other than rude. We had curry which was bland and just warm with dried out rice. We never received our side order which we asked for twice. Despite the restaurant having only approximately 3 other tables occupied we never received any service, we went to the bar twice to ask for a drink, then ask where our side was which still never came. Waiter just on phone and seemed annoyed when we asked something. When we asked for another drink again at the bar ourselves, we asked what deserts were available to a response of ‘fridge’ and pointed across to the other side of bar. We chose the driest brownie available and wish we hadn’t. When he came with the bill, he informed us twice service not included..which I informed him, we had received near to no service and that what we did receive was awful! He laughed. We paid over €70 for 2 bland chicken curries and a few beers & a brownie. He then forgot the drink we’d ordered at the bar so when I went up he then said he had no change (probably because I’d not tipped the awful service previously). How can you not have change from a €10 note? So after waiting for a minute whilst he kept looking in the same wallet I told him to keep the €5 euro change. It left a very bad impression of the hotel on our first night in Vienna after travelling from two other cities and hotels that offered impeccable service. Such a shame when the rest of the staff seemed so customer focused. However the reason I’ve given 3 stars is the rest of the staff were lovely. Breakfast is fantastic and the gent who runs breakfast was very helpful. Room nice, a tad small, think it’s all designed to be trendy more than comfort, but no complaints apart from big, shower gels and soap, one completely empty and one with scraps of soap left. These should be changed when the room made up, especially when paying a premium for class of room. In all beautiful decor downstairs, on whole friendly staff, would I stay here again probably not.

Stayed for 4 nights as a long weekend. Vienna is lovely and this place is super conveniently located near the main city train station but on the quiet side. Booked an apartment which although clean and had all the amenities, had a very awkward shape rendering the living space pretty much useless. The kitchenette had everything but the coffee machine was so large there wasn't space for anything else on the counter. Overall very good though, my criticism may be due to having the room at the end of the corridor which might be why it was so odd shaped but without seeing the other rooms I wouldn't know.

Hotel sits conveniently beside the central station. Perfect for those taking the train to Vienna. Breakfast was great as well and room was spacious

We recently spent a night at ibis just outside of the Wien Hauptbahnhof (Hbf) and were happy with our stay. Luggage storage for those who arrive early or have late departures out of the city Rooms are decently sized for average-sized guests, with a strong hot shower and daily housekeeping. No complimentary water or other amenities, but that is the ibis way. You can walk down to Reception 24/7 to get a cup of hot water, or get a free coffee from the 1st floor restaurant (opens at 6.30 am) even if you're not having breakfast.

Good experiences: Very good location. 1 min from the Metro station. Supermarket in a distance of 30 seconds walk. Water and apple in the lobby as refreshment. Relatively affordable in Vienna. Bad experiences: Unstable water temperature during bathing. That made me just like travelling between hell and heaven for many times. They opened the window when I was out. Then I found insects when I came back. That was a bit disgusting and I need to spend time to deal with the insects. No telephone so I can’t seek help at once. The toilet flush wet the floor.