Settha Palace Hotel

Settha Palace Hotel Reviews

Settha Palace Hotel

Street, 6 Rue Pangkham, Vientiane, 01000, LaosView hotel details
Settha Palace Hotel
Settha Palace HotelSettha Palace HotelSettha Palace Hotel
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Guest Reviews of Settha Palace Hotel

9.5/10
Amazing
53 review
Verified reviews
Location9.7
Amenities9.1
Service9.5
Cleanliness9.5
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All reviews(53)
Positive reviews(52)
Reviews with photos/video(25)
Great service(26)
Great location(13)
Awesome stay(11)
Classy environment(6)
Clean pool(6)
Great swimming pool(6)
Quiet & comfortable(6)
Clean and tidy(5)
Negative reviews(1)
Guest User
Standard Queen Room
Stayed in Sep 2025
Couple
60 review
10/10
Outstanding
Posted on Oct 5, 2025
Great place to stay with excellent service, clean and cosy rooms and a very good restaurant too Ind an colonial style building in the old city centre. Very clean pool and very caring and friendly staff in all the hotel We enjoyed our stay a lot and hope to be back one day.
6/9
Response from Property: Dear Guests,Thank you very much and we hope you had a good time with us.We all look forward to service you in the near future.Best regards,Saylohid
FabianKl
Standard Queen Room
Stayed in Dec 2025
Family
9 review
10/10
Outstanding
Posted on Jan 7, 2026
A perfect hotel in every way. The pool area is beautiful and well maintained, and the overall atmosphere is very relaxing. The staff was extremely friendly and attentive throughout our stay. The location is also very convenient — only about 7–10 minutes by taxi to the airport. Prices are fair, and the breakfast was delicious with a good variety of options. Highly recommended!
Response from Property: Dear Guests,Warm Greetings from Settha Palace Hotel!Thank you for your email and we happy to hear that, we will improve our service and waiting to service you in the nesr future.Best regards,Saylohid
ANAPT
Standard Queen Room
Stayed in Mar 2024
Couple
36 review
9.5/10
Amazing
Posted on Apr 30, 2024
An amazing property with all its colonial charm - the reception , bar and pool area are amazing. The room is comfortable , air conditioning quiet and efficient. Staff very friendly and helpful. Breakfast is basic. Location really convenient. Recommend for a day or two of relaxation
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo traveller
4 review
9.0/10
Great
Posted on Jan 3, 2025
Nice stay, few residents, very polite and attentive staff.
Tida G.
Standard Queen Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 5, 2025
Excellent service,good Location
Response from Property: Dear Guests,Thank you very much for your kind support and we all look forward to welcoming you back to Settha Palace Hotel for your coming trip to Vientiane.Best regards,Saylohid
Guest User
Standard Queen Room
Stayed in Mar 2024
Travelling with friends
6 review
10/10
Outstanding
Posted on Apr 6, 2024
Well located boutique hotel with a relaxing pool area. The restaurant also offers very good Lao and western cuisine. The room was spacious and the staff very helpful on organizing our transportation and even money exchange.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
2 review
10/10
Outstanding
Posted on Apr 11, 2024
Excellent
Guest User
Standard Queen Room
Stayed in Apr 2023
Solo traveller
1 review
9.5/10
Amazing
Posted on May 14, 2023
This is a history hotel
Guest User
Standard Queen Room
Stayed in Sep 2025
Couple
3 review
8.2/10
Very good
Posted on Nov 12, 2025
The hotel is absolutely gorgeous; every room and garden is a picturesque sight. The service is also exceptionally good, truly deserving of its five-star rating. While we were taking photos in the garden, the butler was picking coconuts and even brought us two to drink. However, aside from its beauty and service, it has absolutely nothing to offer: the room lighting is dim; the toilet drainage is poor, causing water to overflow; there's only an overhead shower, making showering inconvenient, especially for ladies who don't need to wash their hair. Staying in this old building requires a "you have to be prepared" mentality: if you want to enjoy its beauty, you have to tolerate its terrible facilities.
Original textTranslated by Google
Response from Property: Dear Guests,Warm Greetings from Settha Palace Vientiane!Thank you very much to choose Settha Palace Hotel for your visit Vientiane this time and we hope you enjoy and we so sorry for any inconvenience case. we will share your feedback with management team to improve our service and we hope to service you again in the near future.Best regards,Saylohid
Anonymous User
Standard Queen Room
Stayed in Sep 2025
Solo traveller
2 review
8.5/10
Very good
Posted on Oct 6, 2025
This is a hotel with a rich, old-money vibe, perfect for making a photo. In terms of service, the front desk and restaurant staff were quite attentive; however, the housekeeping department could use some improvement. They didn't proactively fold pajamas and other items, and didn't proactively replenish the supplies when they were running low. Finally, a few words about the breakfast: it was a bit barebones. While it looked like there were a variety of Laotian, Chinese, Japanese, and European options, the portions weren't large, and the prices were roughly comparable to those in Europe. Perhaps that's considered high-end in Laos.
Original textTranslated by Google
Response from Property: Dear Guests,Thank you very much for your kind to get feedback, we will share with our management tem and improve as soon as possible.We all look forward to welcoming you back in the near future.Best regards,Saylohid
Anonymous User
Superior King Room
Stayed in Jun 2025
Business traveller
50 review
1.0/10
Posted on Jul 2, 2025
Good location, old hotel, good mosquito control The room is small The most important thing is that the breakfast is just for beggars There is basically no kitchen, a cup of coffee plus two pieces of bread, a soft drink, and it is called American breakfast. Why are you pretending to be an American? American breakfast also has eggs and milk. It is not enough for you to pretend to be an American breakfast Don't charge customers for double breakfast
Original textTranslated by Google
Response from Property: Dear Mr&Madam,Warm Greetings from Settha Palace Vientiane!Thank you for your time to get feed back. we are apology again for miss unstood and miss communication. the room you made a booking was special promotion superior room include continental breakfast for two. when you arrive at the check in counter a recetionese was inform that the room was free upgrade to deluxe room and the room included continental breakfast.We all look forward to welcoming you and family back to Settha Palace Hotel.Best regards,Saylohid
Guest User
Standard Queen Room
Stayed in May 2025
Solo traveller
15 review
9.5/10
Amazing
Posted on Jun 19, 2025
The room was nice but not big. The breakfast was good, especially the porridge. The service was good. The receptionist helped me buy the train ticket.
Original textTranslated by Google
Response from Property: Dear Guests,Thank you very much and we all look forward to service you in the near future.Best regards,Saylohid
Guest User
Standard Queen Room
Stayed in May 2025
Solo traveller
2 review
9.5/10
Amazing
Posted on Jun 10, 2025
Perhaps because it was the off-season, all the staff knew my name. The drink order at breakfast was passed on to the other staff, and the next day's breakfast was served without my request. I think the service is excellent in terms of how they treat their customers.
Original textTranslated by Google
Response from Property: Dear Guests,Thank you very much and we all look forward to welcome you back in the near future.Best regards,Saylohid
Glodji
Standard Queen Room
Stayed in Apr 2025
Family
35 review
10/10
Outstanding
Posted on May 17, 2025
The hotel has a century-old history. The retro decoration is very good. The room is very private. There are special service staff at the front desk. Although the hardware is a bit backward, it fits the style of this hotel. I like it very much.
Original textTranslated by Google
Response from Property: Dear Guests,Thank you very much for your feedback, we appreciate and looking forward to welcome you back in the near future.Best regards,Saylohid
Nuoyangyang
Standard Queen Room
Stayed in Apr 2025
Other
11 review
10/10
Outstanding
Posted on May 20, 2025
The hotel is not big, but the location is very good, close to several attractions. I especially like the hotel's bedding, which is very comfortable to sleep on. The price of 600+ a night is very suitable.
Original textTranslated by Google
Response from Property: Dear Yang Yang,Thank you very much for your feedback, we appreciate and looking forward to welcome you back in the near future.Best regards,Saylohid