Crowne Plaza Vientiane, an IHG Hotel Reviews

Response from Property: Dear Shahiranrdn,Thank you for choosing our hotel for your friend’s trip and for sharing this wonderful feedback. We are delighted to hear that she had such a great experience staying with us. Guest satisfaction is our top priority, and it is truly rewarding to receive such kind words.We hope to welcome both you and your friend in the future for another memorable stay!Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

Response from Property: Dear Michelle Okano Anzanello,Thank you for sharing your positive experience with us. We are delighted to hear that you had a pleasant stay and that our staff were able to make your visit more enjoyable. It's also wonderful to know that you enjoyed the meals at the hotel and appreciated our convenient location near the Mekong River and the Night Market.We truly value your feedback and look forward to welcoming you back for another memorable stay.Sincerely,Murali ViswanathanCluster General Manager - Crowne Plaza and Holiday Inn & Suites Vientiane, Laos.

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We're glad to hear you found our hotel nice. We appreciate your input regarding the pool view and understand that it may not have met your expectations. We will certainly take your comments into consideration as we continue to improve our guests' experience. We hope to welcome you back in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. I am happy you enjoyed your stay with us. It is indeed our colleagues that make a difference and create wonderful memories for our guests. We hope to welcome you back in the near future.Sincerely,Murali ViswanathanCluster General Manager, Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We’re delighted to hear that our location met your needs and that you found the price to be reasonable. We look forward to welcoming you back during your next visit.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

Response from Property: Dear Yi Da,Thank you so much for your fantastic review! We're thrilled to read that you had such a positive experience with us. It's wonderful to know you enjoyed the food and service. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Vientiane.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

Response from Property: Dear Valued Guest,Thank you for your wonderful review. We are delighted to hear that you found our hotel clean, comfortable, and that you enjoyed our amazing breakfast. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional stay.Sincerely,Murali ViswanathanCluster General Manager - Crowne Plaza and Holiday Inn & Suites Vientiane, Laos.