Château de Pondres

We were married here in Sept 2024 and it could not have been a more perfect experience. Our friends and family have rave reviews for their rooms, food, staff and overall experience. Could not rate our time more highly and highly recommend. Thank you to Laurent, Maya and the entire team for giving us the wedding of our dreams!!!

Its a real chateaux in Provence! Very nice and big room. The only problen is that it s not air conditioned. Too hot in the rooms and no fans either.

We were somewhat disappointed that the room in the Chateau we had booked months before wasn’t available. Reception said this was because of a “ faulty shower”. Strange as that first night we were the only people in the hotel…surely they must have had another bedroom! Anyway, we were told we were upgraded to one of the outside rooms in an annex purpose built. This room was fine…best described as functional…perfectly comfortable but pretty basic. It was a very odd being the only guests in this large and magnificent hotel and odder still that there was no food whatsoever on a Tuesday evening….not even a nut in a bar. No choice but to go out! People did start drifting in over the next couple of days…we had a good but quite expensive dinner in the hotel restaurant one night (€150) The pool was in a nice situation but very cold. All in all it was a 3 star experience in a 5 star building.

BE VERY CAREFUL IF YOU BUY A GIFT VOUCHER. We bought a gift voucher for one of their packages costing 500€. This was to celebrate my husband’s birthday. I have work commitments every day from April until November so we’re looking forward to using the voucher over the winter. Sadly my husband who is in the military was posted away for lots of the winter period so we made a point of ringing the chateau 1month before the expiry date to ask if it could be extended for later in the year and we were assured this would be no problem. Fast forward to 3 weeks ago when we finally had a free date to go. We rang reception and the nice lady tried to make our booking but she said she was new so it was difficult for her as the reservation included 2 massages, dinner and an overnight stay. So said she would call us back. The next day she did to tell us we couldn’t use the voucher anymore. To say we were shocked was an understatement. I finally tried for a final time yesterday to ask them to change their minds but was met with a stone wall. Although after reading all the 1star reviews that this place has received over the last 18 months I see the attitude of the manager here is a huge let down to the company that own this wonderful establishment. I will be spreading my experience far and wide to save anyone else the disappointment plus the dishonest conduct of said manager.

This is an excellent option for anyone looking to stay in a beautiful historic castle surrounded by wine yards, away from the busy turistic places, yet within easy reach to what the region has to offer. It was an excellent room with a very reasonable price. Excellent experience for us! Recommended.