263 Lê Hồng Phong, Vung Tau, Ba Ria-Vung Tau Province, VietnamView Hotel Details
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The Malibu Hotel Guest Reviews
4.6/5
Great
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(74)
Positive reviews(74)
Reviews with photos/video(21)
Awesome stay(21)
Clean and tidy(20)
Friendly owner(19)
Delicious breakfast(16)
Awesome rooms(12)
Convenient location(11)
Great value for money(8)
Great location(8)
Danijela M.
Premier Family Room
Stayed in Feb 2024
Family
11 review
4.7/5
Amazing
Posted on Mar 2, 2024
Very good experience. Nice and clean place to stay. Breakfast is fantastic with many options. The pull is clean and good for kids. The beach is very close to the hotel. Street food is very nice. Staff was very helpful.
6/9
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.
Zuriel
Premier Queen Room
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 1, 2024
Clean rooms, nice service staff, gym under maintenance the whole week though.
Response from Property: Dear Valued Guest,On behalf of the Board of Directors of Malibu Hotel, thank you for using the services at Malibu Hotel and taking time to give us your comments about your stay’s experiences.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. Currently the hotel is upgrading services so the Gym is also under maintainnance so it will be temporarily closed. We sincerely apologize and will try to complete it as soon as possible to serve customers.Once again, on behalf of all Malibu Hotel staff, we would like to thank you for your stay at the hotel. We hope to welcome back in the near future.Thank you & best regards.
Nguyen
Premier Double Room
Stayed in Mar 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Mar 4, 2024
Staff is friendly which is an added value to the stay.
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.
Jerry George Abraham
Premier Double Room
Stayed in Jul 2023
Family
26 review
5.0/5
Outstanding
Posted on Aug 8, 2023
ME AND FAMILY HAD A WONDERFUL TIME. THE STAY WAS EXCELLENT. LOCATION WAS GOOD. VERY CLEAN TOO. THANK YOU ALL.
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.
J林建豐
Diamond King
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Very very very good
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you and Best regards.
Guest User
Premier Double Room
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 2, 2024
very good hotel
Guest User
Grand Family Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Dec 21, 2022
Best accommodation we’ve stayed in vietnam so far. Hotel interior and exterior are very clean and well maintained. Paid 3-star price but what we got were 5-star service and facilities. There is also a kids’ play area which is helpful if you want your kids to be entertained while you go for spa & massage. Staff members are courteous and helpful. We came on our daughter’s first birthday. The hotel staff gave us complementary birthday cake to celebrate.
The beach is a short walk away but if you want to swim, need to walk a little further up to avoid paying entrance fee.
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards
Bao Hung
Premier Queen Room
Stayed in Apr 2023
Couples
5 review
5.0/5
Outstanding
Posted on May 14, 2023
The service meets the price, quite worthy
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay at The Malibu Hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. We look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you & best regards.
Irenena Frances
Diamond King
Stayed in Jul 2022
Business travellers
5 review
5.0/5
Outstanding
Posted on Jul 31, 2022
The hotel is considered one of the better and cheaper ones. The location is very convenient for food and shopping with Lotte within walking distance. The breakfast buffet is one of the best in Vung Tau. We were spoilt for choices. The room is pretty clean and big.
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.
Guest User
Diamond King
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Good.
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you and Best regards.
Knud
Diamond Family
Stayed in Mar 2023
Family
6 review
5.0/5
Outstanding
Posted on Mar 20, 2023
Great hotel, will definitely stay again.
Response from Property: Dear Valued Guest,First of all, on the behalf of The Malibu Hotel’s Management, we would like to send you our sincerest thanks for your stay at Malibu Hotel and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Once again, we would like to extend our deepest thank you for staying with us. We hope that we can have chances to welcome you back at Malibu hotel.Thank you & best regards.
SAGAR
Premier Queen Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Nice stay
Response from Property: Dear Valued Guest,On the behalf of The Malibu Hotel’s Management, we would like to send to you our sincere thanks for your spending time to review your stay with us and it’s such a great pleasure to us to know that you have a comfortable stay in our hotel.With the purpose of giving our guests the best services, Malibu Team always tries to improve our qualities as well as facilities and your good feedback is a motivation that remind us always try our best to make the guest satisfy with our services.Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Thank you and Best regards.
Vivian Tan90
Premier Family Room
Stayed in Jan 2023
Booked for others
22 review
4.2/5
Very Good
Posted on Mar 12, 2023
My friends who stay in Ho enjoy tat
Response from Property: Dear Valued Guest, First of all, we would like to send you our sincerest thanks for your stay at Malibu Hotel and spending time to feedback us your experience during your time here. We are so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to the entire of our team. Many thanks again, we look forward to welcoming you back very soon when your travels plan ahead to bring you to Vung Tau city. Best regards.
Sia
Diamond King
Stayed in Oct 2024
Couples
10 review
4.2/5
Very Good
Posted on Oct 10, 2024
Good hotel that offered all imaginable service but still chose to carry out repairs early before 07 in the morning. All the tapping and drilling ruined that whole day. They stopped after 2 calls and statements.
Original TextTranslated by Google
Response from Property: Dear Valued guest,It is our Malibu Team’s great honor for having chance to serve you and your family during your stay here and we are so sorry for unexpected things that should not be happened and therefore, it made you feel inconvenient and uncomfortable. Our service conception is taking care of every small detail in our service feature during our guests’ stay at the hotel. Our Management Team very appreciates your sincere comments which help us improve our service day by day.When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to.Thank you & Best regards.
Guest User
Premier Twin Room
Stayed in Oct 2024
Family
2 review
3.7/5
Posted on Oct 7, 2024
Pros: Good location, friendly service, delicious breakfast
Cons: As soon as you get off the elevator, you smell mold
The moment you enter the room, you smell mold (I can tolerate the mold smell of a beach hotel, but it's a bit too strong)
The locked window and balcony door are blocked so you can't open them, so you can't ventilate and it's miserable
The bathroom is covered in mold!
The worst thing was the mold between the mortar joints, so the cleaning condition was the worst, and it felt like I was staying at a 1-star hotel.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,It is our Malibu Team’s great honor for having chance to serve you and your family during your stay here and we are so sorry for unexpected things that should not be happened and therefore, it made you feel inconvenient and uncomfortable. Our service conception is taking care of every small detail in our service feature during our guests’ stay at the hotel. Our Management Team very appreciates your sincere comments which help us improve our service day by day.When your return to Vungtau city, please give us a special privilege to serve you and your family with better service and we sure that you will have much more interesting experience than you used to.Thank you & Best regards.