Manpa Resort

This is the worst onsen hotel stay I have ever experienced in Japan. The hotel room was randomly assigned by the hotel, and we were given a room infested with mosquitoes and flies. I have caught seven mosquitoes during the stay (please see the included photo with mosquito stains which are caught using the information sheet provided by the hotel). I am not sure if this is related to the wrong practice of a previous guest by opening the window, or due to improper management by staff by airing the room by opening the windows due to cigarette smell (there is mild cigarette smell when checking in the room and all guests are non-smokers in the current stay). There is a card in the room saying that the hotel is located in a natural environment and it reminds guests to keep windows closed and it is expected that there will be bugs, however the room is not acceptable with so many insects and there are many other onsen hotels close to the natural environment which do not have the same problem. Placing a card in the room is ridiculous and doesn’t improve the room experience . We asked the receptionist in person if there is a potential room change, however we were declined of room change, just being given a simple word “Sorry” in English and we were given an electronic insect repellent machine and insect killer spray. To our understanding that night the hotel is not full and we doubt the reason for rejection of room change. No compensation was offered by the hotel. Although the room has a panoramic ocean view, the view actually partially overlooks another hotel which has closed down for more than 10 years which feels creepy when looking out at night. Given the price I have paid for the hotel stay, the service and facilities are totally not worth the price. Please do not be fooled by the marketing photos posted on this website as well as the official website, the actual facilities are really outdated and not that well maintained. Mosquito nets needs to be installed in this facility. I do not recommend anyone choosing this hotel.

A charming, traditional hotel where the genuine warmth of the staff makes every penny worth it.

Wonderful site for a deep experience of local. Grand sea views, classic meals and relaxing spring…if you have a car, I highly recommend this hotel.

Very secluded area with nice view from the room. Onsen is good. Just that the rooms are a little old and the tatami floor smells a little.

Although this hotel location a bit far from the train station but they have the shuttle bus service between the hotel and train station. (Reservation in advance.) The view from the room was wonderful. And Onsen very nice. All staffs were very polite and friendly.

My recent stay at Manpa Resort was highly disappointing the hotel’s dates condition and lack of friendliness were major letdown. The misleading photos and description led to a feeling of being scammed. I can’t recommend this hotel especially for international tourists seeking a welcoming experience.

Facility : Hotel provide open hot spring to every host and private hot spring with very reasonable price. Both have good view, clean facility and clear instruction Service : All staff are helpful and polite. Welcome message everywhere. Food : tasty and fresh dishes to let you taste Japan everyday. In addition, they introduce to you different sake with very good price. Lastly, staff will introduce to you different dishes so as to understand Japan more.

Very good bie

Very nice experience!