SureStay Hotel by Best Western Wells Guest Reviews
3.3/5
104 review
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Verified reviews
Location3.3
Amenities3.2
Service3.3
Cleanliness3.3
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Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi, Continental Breakfast
Stayed in Aug 2024
Family
1 review
3.0/5
Posted on Aug 4, 2024
Basic room. Bed was comfy, sheets were clean, a/c in working order. It was quiet. The room had darkening shades. The bathroom was the only issue. Shower head did not work. Bathtub was peeling? It's like they painted the inside of the tub to "restore' it. Only given 3 towels for 4 people.
Anonymous User
Queen Room-Smoking
Stayed in Jul 2023
Other
12 review
2.5/5
Posted on Aug 1, 2023
If you're looking for a quick and convenient stay at the intersection of US-93 and US-80, this hotel could be a suitable option. However, if you're seeking a more standard hotel experience, you may want to explore other alternatives. The cleanliness of the bedsheets fell short of my expectations, as there were some small cookie crumbs and green ink on them. Additionally, the hair dryer charger was broken and the shower gel had already been used up. The breakfast was quite basic, with no hot food options available, so don't expect too much. Given the price and location, I would say that it's not the best value for money.
Aubrey
2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi, Continental Breakfast
Stayed in Oct 2023
Family
1 review
3.7/5
Posted on Nov 2, 2023
Beds were uncomfortable, hotel was noisy, and outdated. However, staff was very nice and they have fake grass for dogs.
Guest User
Queen Room-Smoking
Stayed in Jul 2023
Solo travellers
1 review
3.2/5
Posted on Jul 25, 2023
Nice room, big bed but lumpy,
Big shower with no bar soap, liquid soap in the dispenser out side, it was out.
The location, is Wells,,, not much there.
No,,,DO NOT DISTURB,,, signs.
No drinking water.
It was very quite.
The price was right!
Steven
Stayed in May 2023
Solo travellers
47 review
5.0/5
Outstanding
Posted on Jun 12, 2023
History on this hotel I’m not sure it looks like it was just taken over and they’re going to be updating everything but what they’ve done so far was comfortable large breakfast area every morning. Maintenance was great front desk was great housekeeping was great maintenance. Was there if I needed them 24 hour front desk recommend to stay for the night.