Regiohotel Schanzenhaus Wernigerode

Beautiful hotel with excellent staff. The rooms are lovingly designed, the bathrooms are modern and easily accessible. The balconies are well maintained and have a perfect view of the castle. The breakfast was plentiful, fresh and very tasty. However, I recommend arriving by car as the bus connection is very poor.

We stayed at this nice hotel for the second time and were very satisfied again. Very friendly welcome, great breakfast and a lovely quiet location. We'd love to come back 👍

Large and delicious breakfast buffet. Very nice service. Unfortunately no restaurant anymore. The room with balcony had a wonderful view. On three days, students had their jumping training, which was exciting to watch. Unfortunately, the WiFi on the third floor left a lot to be desired. All in all, a relaxing vacation.

Room was OK but the bathroom was disappointing, especially the rusty heater where the clean towels hang. Breakfast is also OK.

A short review of our short trip ☺️ We can only recommend the Schanzenhaus in Wernigerode, it was very clean, charming rooms and a fantastic location not far from the promenade. We'd love to come back 🤗

An all-round good hotel that we can recommend. Unfortunately we only stayed two nights. The breakfast buffet was good, with everything from muesli to scrambled eggs. We would love to come back.

The breakfast service was superb. There was no place to stay in the evening, for example, as the hotel did not offer dinner. If you have not eaten dinner somewhere in town, you are stuck. The service at reception was not very friendly. The beds were much too soft and there was a deep hollow in the middle. The hotel is getting old and in desperate need of renovation. The radiator in the bathroom is very rusty. There was no fridge. It looks as if they are only renovating bit by bit. It is only OK for an overnight stay, but not 3 stars.

The sauna costs €6.50 because of the increased energy costs. It would be OK if it was included in the booking and the infrared cabin worked. The breakfast food is nothing special. Well, I got a roll that was from the day before. The breakfast service is friendly, but they wander around aimlessly. They walk past tables that need clearing, preferring to clean tables or set them instead of refilling food and drinks. You stood in front of a half-empty buffet, even water bottles were not replaced. The room was simply furnished and the bed was comfortable. If you wanted a made bed and the trash can emptied, you had to hand in a card at reception. Only then did you get room service. The room itself was clean, but the cleaning lady apparently didn't know the corners of the ceiling and floor because there were cobwebs there. After I asked them to remove them, they got rid of them.