Guest User
January 31, 2023
We spent 3 nights here to celebrate the New Year in beautiful Wernigerode. The hotel is well equipped and at first glance appears cozy and clean, although a little dated. The staff is courteous and friendly. We were a little disappointed with the junior suite we booked. It was big enough, even with a separate toilet in the bathroom, but for our taste it was a little poorly furnished. The walls looked very bare. In addition, the beds were very hard and the wardrobe kept opening on its own. The dust on the lamps, the wardrobe and especially on the back edge of the couch was repulsive. And then you find a note in the room saying that due to the special hygiene regulations in the hotel industry, the rooms are thoroughly cleaned and disinfected after every departure. We doubt that now. We had expected a little more. What a pity. Outside of the room, however, we were very satisfied with the service and the good, varied breakfast.
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