Amaris Hotel Season City

Amaris Hotel Season City Reviews

Amaris Hotel Season City

Seasons City, Jl. Prof. Dr. Latumeten No.33, RT.13/RW.1, Jemb. Besi, Kec. Tambora, Kota, Tambora, West Jakarta Jakarta, Special Capital Region of Jakarta 11320, IndonesiaView hotel details
Amaris Hotel Season City
Amaris Hotel Season CityAmaris Hotel Season CityAmaris Hotel Season City
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Guest Reviews of Amaris Hotel Season City

8.3/10
Very good
221 reviews
Verified reviews
Location8.9
Amenities8.0
Service8.5
Cleanliness7.6
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All reviews(221)
Positive reviews(208)
Reviews with photos/video(51)
Great location(20)
Great service(18)
Too many mosquitoes(12)
Awesome stay(9)
Convenient for shopping(9)
Negative reviews(13)
Siva Rama 256
Smart Queen Room
Stayed in Jul 2026
Solo traveller
41 reviews
10/10
Outstanding
Posted on Aug 25, 2026
A Delightful Stay My stay from the 20th to the 24th was a genuinely pleasant experience. From the moment I arrived, I was greeted with warmth and genuine hospitality. The room was comfortable, clean, and thoughtfully maintained, creating a peaceful space to unwind after each day. What made the stay especially memorable was the calm and welcoming atmosphere throughout the stay. Everything felt effortless and well cared for, from the attentive service to the overall ambience. I left feeling relaxed and refreshed, and I would be very happy to return and experience the same warm hospitality again.
6/17
Guest User
Smart Queen Room
Stayed in Jul 2026
Solo traveller
40 reviews
10/10
Outstanding
Posted on Sep 1, 2026
The breakfast was good, and the staff were all super friendly. Plus, it's really close to the mall, so if you need anything, you just go downstairs. Thank you!
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ALRASHIDI, IBRAHIM SULAIMAN A
Smart Twin Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Aug 25, 2026
Good for its price, and the best thing about it is its proximity to the market.
Original textTranslated by Google
Response from Property: Dear Mr. Ibrahim,Warm greetings from Amaris Hotel Seasons City Jakarta!Thank you for taking the time to rate and review Amaris Hotel Seasons City Jakarta on Trip.com.We truly appreciate your kind words regarding our staff; your feedback motivates us to continue delivering excellent service.We remain committed to enhancing the quality of our service, cleanliness, and facilities.We wish you continued good health and look forward to welcoming you and your colleagues back to Amaris Hotel Seasons City Jakarta on your next visit to the city.Sincerely,Amaris Hotel Seasons City
Guest User
Smart Queen Room
Stayed in Apr 2026
Business traveller
1 reviews
3.5/10
Posted on May 15, 2026
I'm extremely disappointed with my stay here. After a long journey from Jombang, I was hoping to get some rest, but the reality was far from my expectations: * **AC Issues:** The AC in the mall area was off, making it scorching hot like a sauna. Upon check-in, the AC in my room wasn't cold either. A technician came to clean the unit, but the dust was so thick it triggered a severe sinus attack. * **Unsuitable Room:** Even after moving to a different room, new problems arose. The soundproofing was terrible; I could hear every single person walking by, making it very noisy. * **Maintenance Disturbance:** There was a very loud noise from the compressor line next to my room because technicians were working. I couldn't get any rest at all. * **Value for Money:** This hotel is not cheap. For the same price, I could have stayed at an international hotel chain without all these technical issues. I urge the management to implement a complete overhaul immediately. I do not recommend this hotel for the price it charges.
Original textTranslated by Google
Response from Property: Dear Mr./Mrs. Teng YewYih, Warmest greetings from Amaris Hotel Seasons City Jakarta, Thank you for your willingness to provide an assessment of our hotel. Thank you for submitting a very detailed and honest review. For the inconvenience caused, we sincerely apologize for your disappointment regarding the AC that is not functioning properly and the disturbing noise. We have noted your feedback and will be used as an evaluation to improve your experience in the future. We hope that on another occasion, if you and your family return to Jakarta, we have the opportunity to provide better service. If you need assistance in your next stay, please do not hesitate to contact us directly. We always look forward to welcoming Mr./Mrs. Teng YewYih on your next visit to Amaris Hotel Seasons City Jakarta. Best Regards, Eko Widodo, Hotel Manager
Guest User
Smart Queen Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 16, 2026
Keep it up, the staff are friendly and the hotel is great. My only minor complaint is that breakfast seemed a bit understaffed. Many things were missing, like spoons. It would be great if breakfast could be improved. 😉
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Warm greetings from Hotel Amaris Seasons City. Thank you for taking the time to give a 5-star rating which is very motivating for the entire Hotel Amaris Seasons City team to continue serving wholeheartedly. We also sincerely apologize for your disappointment regarding the condition of the hotel which was felt to be uncomfortable when you enjoyed breakfast. Regarding this, we will immediately evaluate it so that future guest experiences will be more comfortable and enjoyable. We hope that we can continue to be the choice of you and your family while you are in Jakarta. The entire Hotel Amaris Seasons City team is always looking forward to serving you on your next visit. Best Regards, Eko Widodo, Hotel Manager
Guest User
Smart Queen Room
Stayed in May 2026
Travelling with friends
9 reviews
10/10
Outstanding
Posted on Aug 30, 2026
I booked this for someone else, I hope they enjoy their stay because I've stayed here before.
Original textTranslated by Google
Response from Property: Dear Bapak/IbuSalam hangat dari Amaris Hotel Seasons City JakartaTerima kasih atas ulasan positif yang Anda berikan. Kami sangat senang mengetahui bahwa Anda dan kolega merasa puas dengan pengalaman Anda selama berkunjung di Amaris Hotel Seasons City Jakarta. Apresiasi Anda menjadi motivasi bagi kami untuk terus memberikan pelayanan terbaik bagi seluruh tamu.Semoga Bapak/Ibu sehat selalu dan kami nantikan kedatangan Anda kembali di Amaris Hotel Seasons City Jakarta.Salam,Manajemen Amaris Hotel Seasons City Jakarta
Guest User
Smart Queen Room
Stayed in Nov 2025
Couple
33 reviews
4.5/10
Posted on Dec 13, 2025
Really dirty hotel. Have insects in room. Breakfast really less choices. Location is fine.
Response from Property: Dear Sir/Madam,Warmest Greetings from Amaris Hotel Seasons CityThank you for taking the time to share your feedback. While I wish you had a better experience, it's feedback like this that we learn from and use to improve our service. We work hard to provide an exceptional guest experience, and in this case, it's clear we fell short. We apologize for any inconvenience. If you give us a chance to earn your trust again, I can assure you that we will do our best to provide you with the exceptional hotel experience our many guests have come to love.SincerelyEko WidodoHotel Manager
Guest User
Smart Twin Room
Stayed in Apr 2026
Family
3 reviews
7.0/10
Posted on Jun 2, 2026
The location is strategic, and the price is quite affordable. The downsides were the shower, which had weak water pressure, making it take a long time to shower. Also, the sink was clogged, so the water drained slowly. And the hotel lobby was a bit hot.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Warm greetings from Amaris Hotel Seasons City Jakarta. Thank you for your willingness to provide an assessment for our hotel. Thank you for submitting a very detailed review. For the inconvenience caused, we sincerely apologize for your disappointment regarding the sink that was not working properly and the Lobby with a disturbing atmosphere. We have noted your feedback and will be evaluated to improve your experience in the future. We hope that on another occasion, if you and your family return to Jakarta, we have the opportunity to provide better service. If you need assistance in your next stay, please do not hesitate to contact us directly. We always look forward to welcoming you on your next visit to Amaris Hotel Seasons City Jakarta. Best Regards, Eko Widodo, Hotel Manager
Fransiska Fransiska
Smart Queen Room
Stayed in Apr 2026
Solo traveller
2 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Nice place and near city. Easy to find food. Staff helpful and fast reply. Keep the good job. ☺
Response from Property: Dear Mrs Fransiska,Warmest Greetings from Amaris Hotel Seasons CityThank you for your appreciation and for taking the time to share your positive feedback. We hope to welcome you back to our hotel very soon!SincerelyEko WidodoHotel Manager
Guest User
Smart Queen Room
Stayed in Nov 2025
Couple
33 reviews
7.5/10
Posted on Dec 2, 2025
The room can be better. Have some litte insects in bathroom. The breakfast is ok.
Response from Property: Dear Sir/Madam,Warmest Greetings from Amaris Hotel Seasons CityThank you for taking the time to share your feedback. While I wish you had a better experience, it's feedback like this that we learn from and use to improve our service. We work hard to provide an exceptional guest experience, and in this case, it's clear we fell short. We apologize for any inconvenience. If you give us a chance to earn your trust again, I can assure you that we will do our best to provide you with the exceptional hotel experience our many guests have come to love.SincerelyEko WidodoHotel Manager
TimentoDiver
Smart Queen Room
Stayed in Aug 2025
Solo traveller
50 reviews
8.5/10
Very good
Posted on Sep 15, 2025
Amaris Hotel Seasons City, located within the Seasons City shopping and entertainment complex in West Jakarta, is a practical choice for travelers seeking convenience and affordability. The hotel offers modern, compact rooms designed for functionality, featuring essentials such as comfortable beds, flat-screen TVs, and complimentary Wi-Fi. Its central location makes it easy to access nearby business districts, shopping centers, and public transportation, appealing to both business and leisure guests. The overall atmosphere is clean and straightforward, though the minimalist design may feel too basic for those looking for more comfort or luxury. Breakfast is provided, with a decent though modest selection to start the day. Being inside the Seasons City complex also means easy access to restaurants, shops, and entertainment options right outside the door. While not a luxury stay, Amaris Hotel Seasons City serves well as a budget-friendly base with reliable standards in a bustling area of Jakarta.
Response from Property: Dear Sir/Madam,Warm greetings from Hotel Amaris Seasons City.We thank you for the opportunity to welcome and serve you during your stay here.It is an honor to receive such positive feedback about our service.We look forward to welcoming you back to Jakarta, and thank you for choosing Hotel Amaris Seasons City as your second home.Yours sincerely.Eko WidodoHotel Manager.
HENNI TERISNA
Smart Twin Room
Stayed in May 2026
Solo traveller
3 reviews
9.0/10
Great
Posted on Jun 19, 2026
Great location, and the staff are friendly and very quick to help! 👍👍👍
Original textTranslated by Google
Response from Property: Dear Mr./Mrs. Henni Terisna Warm greetings from Hotel Amaris Seasons City Thank you for taking the time to give a 5-star rating which is very motivating for the entire team of Hotel Amaris Seasons City to continue serving wholeheartedly. Your review is certainly a motivation for our entire team to continue improving the quality of service at Hotel Amaris Seasons City. We hope that we can continue to be the choice of you and your family while you are in Jakarta. The entire team of Hotel Amaris Seasons City is always looking forward to serving you on your next visit Best Regards Eko Widodo Hotel Manager
Guest User
Smart Queen Room
Stayed in Jan 2026
Family
2 reviews
8.5/10
Very good
Posted on Feb 4, 2026
Have a good access and the breakfast was great… But a little insect in the room is annoying….
Response from Property: Dear Sir/Madam,Warmest Greetings from Amaris Hotel Seasons CityThank you for taking the time to share your feedback. While I wish you had a better experience, it's feedback like this that we learn from and use to improve our service. We work hard to provide an exceptional guest experience, and in this case, it's clear we fell short. We apologize for any inconvenience. If you give us a chance to earn your trust again, I can assure you that we will do our best to provide you with the exceptional hotel experience our many guests have come to love.SincerelyEko WidodoHotel Manager
Thomaspeng520
Smart Twin Room
Stayed in Aug 2025
Business traveller
25 reviews
4.5/10
Posted on Sep 30, 2025
lots of cockroaches and the toilet smells
Response from Property: Dear Sir/Madam Thomaspeng520,Warmest greetings from Hotel Amaris Seasons CityThank you for taking the time to share your review. While we hope you had a better experience during your recent visit, it's from reviews like these that we learn and use them to improve. In this case, it's clear that we didn't do our best regarding room cleanliness and insect control. We sincerely apologize for any inconvenience caused. If you give us the opportunity to earn your trust again, we will assure you that we will do our best on your next visit.Yours sincerely.Eko WidodoHotel Manager
Andini S.opo
Smart Twin Room
Stayed in Nov 2025
Solo traveller
44 reviews
9.0/10
Great
Posted on Jan 13, 2026
1. Reasonable price 2. Clean room 3. Pillow too high 4. Traffic jams easily occur due to subway construction nearby
Original textTranslated by Google
Response from Property: 尊敬的先生/女士:謹致以最誠摯的問候!感謝您選擇入住我們酒店。我們非常榮幸能為您提供如此熱情周到的服務。祝您身體健康,期待您下次光臨雅加達。謝謝!此致,Eko Widodo酒店經理