Hotels in West Lebanon with Swimming Pools

We spent one night here while visiting my son. Very clean, comfortable, and welcoming hotel. Nice breakfast with a good range of hot and cold options. Unfortunately we did not have time to take advantage of the outdoor pool, which looked beautiful.

The room itself was very nice. Shower and wifi fine. Beautiful lobby. Location--takes a little effort to find, but pretty convenient once you know where it is. That's the good news. Staff OK, but especially at the front desk there's a very unwelcoming vibe. Breakfasts very good, but needing a ”breakfast ticket” which had to be replaced every day has got to be one of the stupidest ideas in history. My room was literally 150 yards from the elevator, and I had to climb stairs to get to it. (I'm in my mid-60s, and I had a fair amount of heavy luggage.) You need a guide dog and a map to find the one ice machine. The advertised bar/restaurant (one of the reasons I chose this location) doesn't seem to exist. No maid service mid-stay. The hotel blames COVID (yeah, right,,,), and promises to replace towels and toiletries and to empty waste baskets if you leave them outside the door... a promise partially but not completely fulfilled. And of course no refills for the coffee-maker. The real problem seems to be that they don't pay their staff well at all, meaning they're understaffed. 2 1/2 stars/