The Belgrove, West Palm Beach, Autograph Collection

Just an average property. Don’t spend $500 a night here. There are way better choices in the area like Singer Island properties with plenty of availability. And, as a lifetime platinum member with Marriott, I have experience traveling in FL and grew up here in Palm Beach. You have to credit the ownership for taking a huge risk at this location. And if you’re invested here, you need to get out and come back in ten years, or until they clean up the area. If you know anything about this location you probably wouldn’t “stroll” outside the wrought iron gate, even to get to the outlet mall, which I choose not to shop at anymore, preferring to drive the extra 15 min to the Gardens Mall. Any investor that tries to sell you on any property “nestled” along Lake Mangonia has never been here, is trying way too hard, and hasn’t ever had their marketing department here for a visit. You can “nestle” the hotel next to this lake, all day long and it still feels like you are isolated on a tropical island in Harlem. You are actually one half a mile away from the lake, because if you were closer you would have the smell of the polluted water wafting over the beautiful four pools. But if you like Harlem…welcome to a way over priced “resort” that tacks on a resort fee for being as far from a resort as the broken down cruise ship that sails to the Bahamas from the port near here. And the valet parking charge is a joke. Since you can’t fool investors that know anything about the area to buy here, you’re paying a premium to park on a paved swamp where I used to hunt. And as every local knows, you can park in the dirt nearby and save yourself $50. But they will ticket you for parking on their “private” property. Welcome to NY in FL. COME ON PEOPLE this is Palm Beach! Please tell me you don’t think that by buying the Marriott brand and advertising a “resort” in West Palm Beach that you can fool throngs of people to come here. You can’t drop a resort, much less a golf course, in the middle of the slums of West Palm Beach, put up a fence, hire an awesome chef and call it a resort. There is a reason why the property isn’t developed yet and why every golf course and club for the last 25 years has failed here! It sort of makes me feel sad for the employees who work extremely hard probably not realizing that management will drive them crazy trying to make up for the poor business decision to locate a way overpriced Marriott branded hotel in this location. Anyway…I got the feeling that I was secluded on a very nice tropical island. It is Florida. The palm trees are planted in perfect syncronisity around the pool and still have their support structures in place. If you know anything about this property, you know it’s shallow enough for barely a thin sand trap on the golf course. The ownership renamed the course Dutchman’s Pipe from Banyan Cay and are charging a way huge fee to join because it’s a course close to everything. But it still doesn’t stop them from having to bri

This was our second stay at The Belgrove, and we absolutely love it! The rooms are spacious and comfortable, and the staff is incredibly friendly and accommodating. Our recent visit was for a kids’ soccer tournament in the area, and the hotel truly went above and beyond to make our stay special. A huge shoutout to Amgad, one of the managers, who arranged a fantastic movie night in the ballroom for the kids—giving parents the perfect opportunity to enjoy a relaxing dinner at Society 48. And speaking of dinner, the steak there is absolutely delicious! The Belgrove is a wonderfully family-friendly and welcoming property. We will definitely be returning soon!

My husband and I took a spontaneous trip to Palm Beach and stayed at the Belgrove Resort and Spa. It was only opened for 6 weeks so everything was sparkling clean. Although staff were still in a training phase everyone went out of their way to make us feel welcome and attended too. Special shout outs to the bartenders who remembered our names every day and to the pool attendants who were very courteous. Also a most special recognition to Jacob L. who was a front desk employee when our flight was unexpectedly cancelled after we had checked out of the hotel. He helped us resolve a multitude of issues. He had excellent customer service skills and problem solving abilities and he will definitely be an asset to your business. Thank you. Joanne R

Decided to try out the new Marriott property The Belgrove in West Palm Beach that recently opened this past Dec. Although the property is a little remote, it is beautiful and the rooms are brand new and immaculate. We expected a few "glitches" and there were some. The first two days of our stay, there was some type of construction at the pool putting up cabanas. The manager came around to apologize, but the website did not indicate there was ongoing construction. We returned to the room one night to watch a movie, but the internet was out and front desk told us to "wait half an hour or so" and try again. It eventually was up again in about an hour but was so slow we couldn't watch anything. Service at the restaurant was inexperienced and slow, even at breakfast, coffee refills few and far between. The property charges $50/day resort fee and $48/day mandatory valet parking, which seems excessive to me. One evening we were going out for a dinner reservation and the valet couldn't find the key to our rental car, so they offered to pay for an Uber wherever we were going. The next day I spoke with the valet manager Paulo who apologized profusely and although no one could figure out for sure what happened, managed to work out a solution. Paulo was gracious and accommodating and knew what he was doing. The hotel compensated us for the inconvenience and stress. Kudos to the pool staff especially Mr Farag who kept things running and entertaining and whose staff provided complimentary fruit and cool beverages at the pool and tried to make us as comfortable as possible adjusting umbrellas and anticipating our needs. Overall our stay was a very positive experience. What was most notable was the staff's eagerness to please and their enthusiasm, which made up for the glitches and inexperience. If you're looking for a clean, comfortable and inviting place to stay in the West Palm Beach area this is high on the list.

Beautiful property. Absolutely loved the team at the front desk and in the restaurants. Room was large, spotless and just wonderful. Not sure why it's called a resort. HOWEVER, I would not recommend as the property ******. Online it's gorgeous, however it's all golf and you're not allowed to walk the perimeter? Your golf man shooed me away. Sorry - a few men playing golf means the side trail is not available? Also, the pools are so gated, it chops up aesthetically and I couldn't open any of the gates. Lastly, property is way out of the way and you'll be in Ubers - uber drivers are scarce and have a hard time finding the place.

Beautiful new clean hotel where the staff truly goes above and beyond. The food is really delicious and every staff member was so sweet and accommodating. It is not on the beach, but there are 3 pools, 2 hot tubs and they have a free shuttle and even provided us with chairs and an umbrella! The drinks were beautiful and very well made and the wood fired pizza was delicious.