The Ben, Autograph Collection
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in West Palm Beach
The Ben, Autograph Collection
No. 4 of Instagrammable Hotels in Florida
251 N Narcissus Ave, West Palm Beach, Florida 33401, United States
Show on map
We Price Match







Highlights
Ideal location
Delicious breakfast
Lots to do
Pets welcomeAmenities
Golf Course
Outdoor swimming pool
Fitness Room
Public parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
Show more
9.0/10
Satisfied Very good
All 100 reviews
Surroundings
Airport: Palm Beach International Airport
(7.3 km)
Airport: Boca Raton Airport
(42.7 km)
Train: West Palm Beach Amtrak Station
(1.4 km)
Train: Mangonia Park Station (Tri Rail)
(7.3 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
Room, 2 Queen Beds, Non Smoking, View
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
King Room-Hearing Accessible-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Alarm Clock Vibration Pillow
Check Availability
9
Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shampoo
Check Availability
6
2 Queen Beds, Hearing Accessible Room, Non-Smoking
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Check Availability
8
King Room
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
7
Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Check Availability
11
King Room With Tub-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Check Availability
7
Room, 2 Queen Beds, City View (Hearing Accessible)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Visual Fire Alarm
In-room Wi-Fi
Check Availability
18
Junior Suite, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
11
City View, Guest Room, 1 King, City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shampoo
Check Availability
10
Room, 1 King Bed, Non Smoking (Interior)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Check Availability
9
King Room Mobility/Hearing Accessible With Tub-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shampoo
Check Availability
13
Room, 1 King Bed, Non Smoking, View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Check Availability
11
City View, Guest Room, 2 Queen, City View
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shampoo
Check Availability
11
Room, 2 Queen Beds, Non Smoking (Interior)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
100 reviews
- Cleanliness9.0
- Amenities9.0
- Location9.0
- Service9.0
Average for similar properties in West Palm Beach

Review summary
Powered by AI
Location: The hotel is centrally located, offering easy access to the promenade and local restaurants, with some rooms providing a clear marina view. Additionally, the shuttle service within a 3-mile radius is a convenient perk.
M271059****
February 11, 2025
滿意 很好好
Translate
Richard
September 3, 2025
What is a beautiful view overlooking the intercoastal. Went to a wonderful restaurant and the hotel has a shuttle, which will pick you up within 2 miles of the hotel.
Denise
August 31, 2025
This is truly a 5 star hotel. The staff is 100% in tune to their guests needs. Room service is fast. The restaurant is excellent and we are from Charleston and are food snobs so that is saying alot. The rooftop bar is similar to those in San Francisco. And the beds and pillows are literally dreaming. What a fantastic experience-absolutely worth the price Wow! This has been an experience we will be talking about for years.
Veronica
August 20, 2025
Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.
Gianna
August 11, 2025
The Hotel Lacks A Shred Of Hospitality
Housekeeping began a saga of one bad hit after another and management was unable to fix the problem.
I'll let the photos speak for themselves.
I have disdain for this hotel and will never stay there again.
Elizabeth
August 25, 2025
It is well located and well designed with a very good breakfast and cool rooftop bar!
JOSE
July 20, 2025
All was great but I must mentioned the wonderful the bed was along the pillows and sheet set
Elenie
July 7, 2025
First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Fitness Room
Public parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Heated pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$57.00 (approx. €48.91) Daily. Reservation not needed.
Public parking
Additional charge
Business services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Languages spoken
English
Food & drink
Halal meals provided
Off-site
Bar
Alcohol-free rooms (on request)
Lobby Bar
Room Service
Public areas
No Smoking in Public Areas
Garden
ATM
Elevator
Health & wellness
Golf Course
Off-site
Fitness Room
Cleaning services
Dry Cleaning
Additional charge
Facilities for children
Children's Meals Available
Accessibility
Assistive Listening Devices
Braille Signage
Pool Hoist Available
Handrails in Stairways
Pool Ramp Available
Stair-Free Property Entrance
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
Opening hours [Sat - Sun] 07:00-13:00 Open
[Mon - Fri] 07:00-11:00 Open
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel





- Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 2020
- Number of Rooms: 140
Phone:+1-561-6554001
Email:au-westpalmbeach@concordhotels.com
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.
Frequently Asked Questions
What landmarks are close to The Ben, Autograph Collection?
Nearby attractions to The Ben, Autograph Collection include Nancy M. Graham Centennial Square, only 190m from your search (straight-line distance) away.What landmarks are close to The Ben, Autograph Collection?
Does The Ben, Autograph Collection have a swimming pool?
Yes, The Ben, Autograph Collection has a pool.Does The Ben, Autograph Collection have a swimming pool?
Are pets allowed at The Ben, Autograph Collection?
Yes, pets are welcome at The Ben, Autograph Collection, but it is best to call ahead to confirm.Are pets allowed at The Ben, Autograph Collection?
What are the check-in and check-out times at The Ben, Autograph Collection?
Check-in at The Ben, Autograph Collection is from 16:00 and check-out is by 11:00.What are the check-in and check-out times at The Ben, Autograph Collection?
Which airport is closest to The Ben, Autograph Collection?
The nearest airport is Palm Beach International Airport, just about 13 mins from hotel by car (7.3 km) away.Which airport is closest to The Ben, Autograph Collection?
How much does it cost to stay at The Ben, Autograph Collection?
Prices at The Ben, Autograph Collection may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at The Ben, Autograph Collection?
About This Property
| Nearest Airport | Palm Beach International Airport |
|---|---|
| Distance to Airport | 7.31KM |
| Nearest Train Station | West Palm Beach Amtrak Station |
| Distance to Train Station | 1.37KM |
| Average Price From | EUR883 |
| Hotel Star Rating | 4 |










