Fairmont Chateau Whistler

Excellent hotel and excellent services, the friendly staffs certainly add to our good memories of this unforgettable trip!

Lovely stay, I recommend the Fairmont gold room, the lounge and service were great! The hotel is big and has a lot of restaurant options. But keep also this in mind as the spa, and public areas are also quite busy with people and families. The confort of having the ski rental and ski valet in the hotel were amazing!

The Fairmont Whistler is a very nice property and super central. However, we felt that it was generally over-priced and they pushed the limit the whole time there on the various non-room charges. C$50 resort fee. C$50 per night for parking. C$200 for buffet breakfast for 4. The cost of our stay easily doubled. On top of that, they seem to lack the capacity to service all of their guests. Breakfast lines were very long and we waited 45 minutes for our valet. On top of this, our rooms were not ready at 4pm per their guarantee and, once we received the keys, they didn't work. Lines at the front desk were super long as well. We have stayed at the Four Seasons Whistler as well and will return there next time. The guest experience there is much better.

Some towels need to be replaced! The in-room dining could be faster, takes a long time! Other services are excellent, the room is clean and the bed is wonderful!