Stephanie
November 12, 2023
I have stayed in this hotel 3 different times now, and I won’t be doing it again. I booked it because of the spacious and affordable family suite. I stopped by the hotel to see if I could check in early. Without even looking up my reservation or asking for my name, they told me no. Okay, no problem. But when I went back an hour and a half after check/in time, my room still wasn’t ready. There were no cups or mugs in the room. There was hair in one of the bathtubs. The ice machine on our floor didn’t work. There were ceiling tiles missing in the hallway. The hot tub had no water in it. They no longer serve free breakfast. The Amelia’s restaurant that is advertised on their sign is not open. I will not be staying there again.