Verified traveler
February 14, 2024
Room was dirty and dated. The mattress was stained and needed to be replaced (saggy and soft, despite a box spring being underneath), box spring was torn and bed clearly hadn't been moved in a very long time for cleaning. The sliding door didn't close properly and whistled loudly all night due to high winds. Carpet was dirty-we were afraid to walk barefoot on it. It needed to be vacuumed as well as shampooed. The wifi didn't work-the signal was too weak. The room had clearly been damaged in some places on the walls and bathroom door, and while no holes remained the patchwork was not completed. The "breakfast" was basically muffins and white bread. I did mention the condition of the carpets upon check-out and was told that I should have asked for a different room right away. How about the cleaning staff clean the rooms properly to begin with?