Red Roof Inn Williamsburg

Location: Multiple reviews mention the location is great, convenient for activities and close to what people were doing

The gentleman who checked us in was friendly, and gave us extra towels when we asked. That's where the good ends. When we got to our room it smelled like cigarette smoke even though it was supposed to be a non-smoking room. 2 of the chairs were torn up, almost like a cat got to it. Behind/beside the microwave was dusty and a used napkin had been left behind the microwave. The motel is pet friendly, and there were several dogs. Dogs that we heard barking at all hours of the night. One would start, and the others would chime in. Out of curiosity, we pulled the filters out of the AC unit and they were caked with dirt. We washed them in the bathtub, which was probably the first time they had been cleaned. We tried to use the vending machine to get a soda and it was broken. We let the gentleman at the front desk know we were not happy with the cleanliness of our room, but he seemed to shrug it off stating that management said it was ready. The pool was not even open, it didn't look like it had been opened in years. Breakfast was alright, muffins, toaster waffles, toast, cereal, bagels, yogurt, and fruit. As well as a small assortment of juices and coffee.

We arrived at the property and after immediately walking into our room there was a roach running across the floor and another on the ac, both alive. The floors had stuff on them next to the beds and the comforters were very stained. We asked for a new room that was clean and they said none were available. We then checked out immediately.