Guest User
January 31, 2023
After a long journey, we decided to book a hotel due to exhaustion from driving. Upon looking online and checking our options, this hotel came up, and we booked at around 11.30pm. We arrived around half an hour later and entered reception. After pressing the ring doorbell a few times, someone answered and started that the hotel closed at 23.00, and that we could not check in despite their website allowing us to book. Granted, some hotels have a check in time restriction and they won’t let you book after a certain time, however this isn’t the case with this hotel. Due to the time, this has left us with nowhere to stay, and an extremely, extremely poor experience of this hotel. I’ve stayed here many times on business and further recommended it to others, however I’ll definitely avoid in the future and equally genuinely advise all others to do the same; there’s far better hotels out there who actually value peoples custom and don’t leave them with nowhere to sleep!