Super 8 by Wyndham Winona MN

This hotel was good for the price. We just needed a place to sleep for the night- no extras- breakfast was light but enough. Property was clean.

There was a smell as soon as you entered and we had a no smoking room. The fridge was dirty. There was dirt build up on the ceiling the length of the TV.

I originally booked this hotel for 5 nights. When I got into my room I immediately noticed stains on the bed that looked suspiciously like mold, dirt, stains, and the window was eye level with the parking lot so anyone could look in. I went to the front desk to explain the state of the room and was told I could choose another room if they looked good, but would not be getting any kind of refund if I chose another room. When I went to look at the other rooms I noticed the same things, but they still didn’t look as bad. It’s worth noting that I attempted to look at the sheets as that was my main concern and was told I was worrying about “small things” and to please not touch anything, so I didn’t get to look. I stayed there for one night and ended up leaving the next day after I found a bug in my purse that I had put on one of the beds. I turned in my key, explained I was leaving early, and again asked for any kind of refund, and was told no. Later I contacted ******* and the hotel through ******* asking for a refund. ******* was very kind and contacted the hotel. I then received a message from the manager calling me a liar and saying he would’ve given me a refund. He claimed I was rude to staff when he was the only staff I interacted with. Due to this I ended up filing a complaint with Wyndham. After filing that complaint, I got a voicemail from the manager threatening me and calling me rude, and the next morning received an email from him essentially saying the same thing.

Clean room. Hot shower. Comfy soft bed. They had the heat turned off when we arrived and it took awhile to warm up the room. Only downside was the smell in the building is old, just stinks. Target is just down the street so I just bought stuff to freshen up the room.

Perfect for a quick trip to visit colleges in the area. Only downfall was there was not a fitness center as indicated in the property details.

The room smelled, the floor had toenails clippings, the towel had brown stains, and the toilet was broken.