Staybridge Suites SACRAMENTO - WOODLAND by IHG

Went to set up my coffee pot only to find an old coffee pod still left in there full of mold! Eww, Took to the front desk didn't really seem to care, pd $400 for 2 nights, never again here.

The breakfast was skimpy. No butter for the toast. Containers of eggs, fruit, etc. weren’t kept full. The refrigerator was on the blink. The handwashing soap in the bathroom was empty. There was no creamer, not even powdered, for the coffee in the room. The kitchen did not have a full complement of silverware or glassware. The only thing going for it is that it’s only a couple of years old, so seems a bit fresher than the other hotels in town.

The staff is amazing and the breakfast really good. Everything is nearby and the property very clean, but the cons are that there is no pool, not daily housekeeping (as mentioned in the ******* description), my room had no microwave, and the rooms are not soundproof as mentioned in the ******* description as well and the property is closed to the freeway. Overall, the property is well maintained and the customer service leveraged all the unexpected uncomfortability

I’ll be honest my stay wasn’t entirely horrible. However, the room was very mediocre. My shower was dirty, the pillow cases had stains and I really expected better for what I paid for.

Comfortable and off the freeway. Pet friendly thank so much. We had a suite. Very nice! We would stay again if our road trip happens that way.

The staff was excellent: receptive and responsive. From questions about my stay, to even running in the back to get extra plastic silverware so that we could take our food upstairs, the team was great. The room however was kind of lackluster. Primarily the bathroom. At first everything seemed fine, but when I turned on the showerhead, the floor had a bunch of dirt everywhere. Dirt was so bad I almost thought to call downstairs.

The room was nice. My only complaint was that the dishwasher was really smelly. My boyfriend accidentally hit the start button and we couldn’t get it to turn back off. When we opened it, a waft of mildew stink came out. We kept it firmly closed the rest if the time and everything else was great.